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Americas Best Value Inn of Novato

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1 room 2 adults 0 children
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72 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Ontario, Canada
Reviewed 22 June 2016

If You Want To Save Yourself A Headache Do Not Stay In This Hotel. Absolutely WOST HOTEL In California. Its Filthy and The Staff is Extremely Rude. They Do Not Care About Guest And They Will Be Glad To STEAL YOUR MONEY. The Manager has no Integrity. This Place NEEDS TO BE SHUT DOWN.

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Helpful?
Thank atmosphere37
South Bend, Washington
Reviewed 9 June 2016

Mix up between internet service and motel resulted in maximum check in and following interaction unbearable.-----The Room: No windows made it feel like a jail cell. Black mold covered 90% of the grout in the bathroom floor. Mattress cover had blood stains 2 inches in diameter and many cum stains. Awful! Slept on the floor. Room for 2 had only...

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1Thank jomoore2016
Austin, Texas
Reviewed 29 April 2016

I pulled in at 2am and the check-in experience was fine but I didn't really look at the room until the morning because I just fell asleep as soon as I got into the room. The next morning I noticed that there was paint and chunks of the door missing, presumably from someone trying to wedge the door open. The...

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Helpful?
Thank Matt L
Reviewed 10 February 2016 via mobile

A few in the office are rude, which is not the first thing we look for as paying guests, right? But alot of evenings there's a nice man there that's a pleasure to deal with. The rude staff, though, tends to keep the decent guests away and what's left over is a hoodlum-rich guest population.

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1Thank Robin D
Reviewed 8 February 2016 via mobile

My partner and decided to stay here a well needed rest. We had stayed here before, and the thought the rooms were adequate and reasonably pleasant. That was not the case this visit. We thought we'd book the bridal suite. It promised many things that simply were not there. The first faux pas was the fireplace. It did not function,...

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1Thank Bruce D
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Bruce, I'm really sorry about the various issues. I completely understand how unsatisfied you are. We will be taking care of these issues soon. The grout will no longer be tinted black, carpet will be replaced with wood flooring, bathroom tiles, furniture, and curtains will also be replaced. -Jae

San Pablo, California
Reviewed 28 September 2015

To be blunt I wasn't expecting much, but needing a much needed mental margarita, my husband and I decided this place would do. Well....surprise, surprise,surprise. We had one of the best nights sleep we'd had in a while. I suggest you bring your own towels, the ones provided are best used for exfoliation....they're a bit "brisk". Overall I say go...

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Helpful?
Thank bruce2121
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Thank you for the kind review. I'm glad we meet some of the more important expectations and I'll see what we can do about getting a better selection of towels. Should you return you may always call the front desk and request a new set of towels. Maybe you got an unusually rough set,,, Too many construction workers not staying...

Reviewed 21 August 2015

I had a room over the lobby. It was noisy. Woke up every hour when a door was shut. Bathroom was full of mold on the tile. Located in a nice part of town from what I could see. Won't stay there again. It was the cheapest we could find but overall not good.

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Thank Bob M
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Although, I don't agree that we had mold on the tile, but we are doing the work. rooms are getting a complete overhaul this year. Same rates, but guess will receive a much higher quality experience. -Jae

Reviewed 20 August 2015

Pros: a quick drive to the Golden Gate Bridge; easy access to Hwy 101; close to restaurants; friendly receptionist, beds weren't bad Cons: questionable location; sketchy people loitering in the parking lot (I was trapped in my car!); not much of a breakfast (muffins cut in half, some juice, no coffee) I probably wouldn't recommend this hotel to females travelling...

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Thank H.Frances H
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

I am so sorry you felt uncomfortable. Please do return as we are making major upgrades and renovations. Safety is our main priority and we do not want women to feel trapped. We have always had security on site for about 20 hours a day, cameras in all public areas, and are always willing to assist guests when called. It...

Reviewed 10 August 2015

Priced too high for a less than Motel 6 experience. Very hard mattresses, I have never slept on a more uncomfortable bed in my life, and I like to camp in the woods. Continental breakfast was your choice of day old doughnuts and two types of cereal. They also provide Coffee and Juice. The only reason I didn't a lower...

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Helpful?
Thank Mike M
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

I guess the saying is true; any room with a good shower, is a decent room. We're phasing out the unexpectedly hard mattress early. Sorry for the inconvenience, Jae

Reviewed 7 July 2015

Pros: Booked a room for 7/4 and 7/5 two days prior; permitted to check in an hour early; reasonable rates; spacious room; small fridge; pretty view from slider. Megan was extremely accommodating. Cons: Concrete block (aka: bed). The floor would have been softer and more comfortable. Strong smell of cigarette smoke when I walked in the office.

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Helpful?
Thank karenaW1101EP
NovatoAbvi, Public Relations Manager at Americas Best Value Inn of Novato, responded to this review

Thank you for the fair review. Yes, several of our beds from a particular vendor are incredibly hard. We're definitely trying to phase those out early. We'll also try to air out the office more if we notice someone has been smoking. thanks, Jae

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to Americas Best Value Inn Novato/Marin/Sonoma. Located in beautiful Marin County, California, our hotel is located near Napa Wine Country, Sonoma Wine Country, Muir Woods, Point Reyes, and the Golden Gate Bridge leading to San Francisco. Novato is home to several small biotech firms, such as Buck Institute-Age Research and Bio Marin Pharmaceutical Inc. Savor a delicious meal at one of the various restaurants within a mile of our hotel including Mills Restaurant, El Palmar Restaurant, and Chianti Ristorante.Our Novato hotel offers comfortable guest rooms, an attentive 24-hour front desk staff, and affordable rates. Your comfort and satisfaction is our top priority. Start your day with a free cup of coffee available in our lobby. Our outdoor heated pool and jacuzzi area is the perfect place to relax and soak up some California sunshine after a fun day of sightseeing. We offer a fitness center and guest laundry facility for your added convenience. All of our guest rooms offer free wireless high-speed Internet access, coffeemaker, hairdryer, and cable TV with HBO. Irons, ironing boards, toothbrushes, toothpaste, shaving gel, razors, tea, sewing kits, and shower caps are available upon request. Upgrade your stay by reserving our bridal suite with a fireplace, our suite with an in-room jacuzzi, or our family suite. Dogs are welcome in first floor rooms for a small nightly charge. At Americas Best Value Inn Novato/Marin/Sonoma, We've Got You Covered from the time you hit the road until your head hits the pillow. ... more   less 

Additional Information about Americas Best Value Inn of Novato

Address: 7600 Redwood Blvd, Novato, CA 94945-1409 (Formerly Travelodge Novato)
Region: United States > California > Marin County > Novato
Price Range: $104 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Americas Best Value Inn of Novato 2*
Number of rooms: 54
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Also Known As:
Americas Best Value Inn Of Novato Hotel Novato
Travelodge Novato
Travel Lodge Novato
Novato Travelodge
Novato Travel Lodge
Americas Best Value Inn Of Novato Marin County, CA
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Questions & Answers

Questions? Get answers from Americas Best Value Inn of Novato staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in room 109”
 of 5 bubbles rcarls88, 24 Dec 2016 | Read review
“There are not any good rooms.”
 of 5 bubbles Petriepig, 3 Oct 2016 | Read review
“Parking could be a problem”
 of 5 bubbles skrohn9520, 31 Aug 2016 | Read review
“Without question....TOP FLOOR”
 of 5 bubbles bruce2121, 28 Sep 2015 | Read review
“Upper floor is probably safer.”
 of 5 bubbles hfrancesh, 20 Aug 2015 | Read review
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