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Courtyard Novato Marin/Sonoma

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Courtyard Novato Marin\/Sonoma
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178 Reviews from our TripAdvisor Community

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Showing 174: English reviews
Florida
Level Contributor
144 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 325 helpful votes
Reviewed 3 weeks ago

Hotel services were just what one might expect at a Marriott, fast and efficient. Our room was a standard upgrade and though the AC was quiet, there is an employee access and trash service area on the north side that was noisy from about 7am. On the eastside of the hotel a light rail train toots on by during the... More 

Helpful?
Thank EAA-AV8R
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Hello EAA-AV8R, Thanks for taking the time to write a review of our property. I’m sorry for the noise you experienced while staying at our property. The traffic into the city in the morning is very heavy. The train you spoke about is going to be the new transit line from Santa Rosa to Larkspur Ferry Terminal. When finished we... More 

Revelstoke, Canada
Level Contributor
222 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 19 October 2016

We had a full day driving and were in need of somewhere to rest our weary heads. The rooms were basic and beds comfortable but it was ridiculously expensive!!! We are Marriott Club members but it made no difference. Wouldn't return!!!

Helpful?
Thank Burleighblonde
Tyrone, Georgia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016 via mobile

Nice room. Not too far from Sonoma and Napa Valley. Staff very nice. Close to a McDonald's and Safeway which was nice where we could buy some snacks for our continued journey to San Francisco and down Hwy 1.

Helpful?
Thank tyronetrp
Seattle, Washington
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 October 2016 via mobile

Really expensive and really old, musty, outdated decor and things like the soap dish glued to the counter come on. SF was full so had to come out for business. All agreed it was in a pretty sad state especially for the over $300 per night price tag.

Helpful?
Thank Kay G
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Thanks for taking the time to write a review of our property. I’m Sorry for your experience. Our rates are based on our location and the rates in the area from competitive hotels. We look forward to our hotel refresh late in 2017. I will bring up your concerns with the housekeeping staff to make sure this is an isolated... More 

Dallas, Texas
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 September 2016

We picked this hotel because of price and location, it is directly between Sonoma and San Francisco. There are also a number of stores and restaurants nearby making it easy for a large group to stay happy. Hotel is aging and needs some updates, bathrooms could use a refresh as well as the carpet in the hallways. Gym is two... More 

Helpful?
Thank jmcewen28
Tim H, General Manager at Courtyard Novato Marin/Sonoma, responded to this review

Thank you for your Tripadvisor review of our hotel. We're glad that our location was desirable for you. Our location in Marin, CA is enjoyed by many. We also appreciate your opinion on the condition of our facility, and at Marriott we have the highest of standards for quality. We look forward to refreshing our hotel later in 2017. As... More 

los gatos
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 August 2016 via mobile

This has to be one of the oldest, nastiest Courtyards that I've stayed at in 10+years. The rooms stink. OMG the first one had such a strong chemical odor that we had to move. This one smells like pee. Dirty carpets EVERYWHERE - in the halls, in the rooms - GROSS. Nice women at the front desk but maybe that's... More 

Helpful?
2 Thank annette f
Tim H, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Dear Annette, Thank you for taking the time to share your recent experience at the Courtyard Novato with us. I am very sorry our décor was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2016 via mobile

The rate was 240/night for a WEDNESDAY night. The rooms were average. No free breakfast. And refrigerator was TINY. Dont understand why hotels in Marin have to be so costly. Such a ripoff. I seriously have stayed at similar hotels for an average cost of 80 bucks. Thats what I would price this for.

Helpful?
1 Thank Dallas G
David B, Manager at Courtyard Novato Marin/Sonoma, responded to this review

Hello Dallas G, Thanks for taking the time to write a review of our hotel. All of Marriott properties are priced based on location and what similar hotels in the area are offering. We are located in Marin County which is the same as San Francisco so the prices are going to be higher than other locations. We do not... More 

San Jose, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2016

Comfortable, standard Marriott, VERY nice people working there. We felt at home. Pool was fenced in which was great for safety but kind of a pain for socializing... awesome firepit though made up for that.

Helpful?
1 Thank Thomas H
Highlands Ranch, Colorado
Level Contributor
167 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 May 2016 via mobile

Typical Courtyard in Novato. Only complaint would be the room configuration which had the bed facing the window and the tv on the stand to the right of the bed. I think it might be unique to the room since it is on the end (243) and seems smaller than others I passed in the hallway. Nonetheless, I will give... More 

Helpful?
1 Thank BradS65
Fairhope, Alabama
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 May 2016 via mobile

I was there for 10 days, the service was great everybody was friendly. The ladies that worked at the cafe were very friendly and the service was fast. This Marriott dose participate in the go green program that gives you points if you choose to not have your room serviced. This is a great way to get extra points. The... More 

Helpful?
1 Thank Ovsurf

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Gateway to the Wine Country, Sonoma Raceway, and business communities of Novato and San Rafael, our hotel is designed to serve both leisure and business guests. To remain productive during your stay, take advantage of our innovative lounge, which includes private media booths, community tables, an interactive GoBoard, and 24-hour Starbucks coffee. Our plush mattresses with downy bedding, ergonomic desk chairs, indoor spa, fitness center, and heated pool provide the essential level of comfort and convenience you deserve during your stay. And if that's not enough, you can multiply your options with the convenience of the MarinAirporter and local shopping and dining alternatives within walking distance! ... more   less 

Additional Information about Courtyard Novato Marin/Sonoma

Address: 1400 N Hamilton Pkwy, Novato, CA 94949-6278
Region: United States > California > Marin County > Novato
Price Range: $197 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Novato Marin/Sonoma 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Courtyard By Marriott Novato Marin/Sonoma Hotel Novato
Courtyard Novato Marin/Sonoma Marin County, CA
Novato Marriott
Novato Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Novato Marin/Sonoma staff and other travellers.
2 questions
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Questions? Get answers from Courtyard Novato Marin/Sonoma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We found the bathtub very slippery for showering so be careful.”
 of 5 bubbles EAA-AV8R, 7 Nov 2016 | Read review
“away from elevator, ask for non joiner room”
 of 5 bubbles Passionfruit23, 9 Mar 2016 | Read review
“some rooms have a balcony”
 of 5 bubbles truthbetold_10, 31 Jan 2016 | Read review
“Pick a room away from the freeway if you're sensitive to noise”
 of 5 bubbles misha_lover, 18 Nov 2015 | Read review
“not overlooking the pool”
 of 5 bubbles 365reneec, 8 Jul 2015 | Read review
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