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Clarion Hotel-Downtown Oakland

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200 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Harker Heights, Texas
Reviewed 22 June 2016 via mobile

Clarion has endured some rugged reviews in the past, no doubt once deserved. But a close reading of others' comments did not deter us. As an affordable alternative to SF's outrageous room rates, the recently renovated and upgraded Clarion is a Bay Area keeper. From modern bathroom fixtures to neatly applied caulking, Clarion is clearly putting on a fresh face....

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1Thank edseeger
Reviewed 9 June 2016

Location of the hotel is near the BART, however, the surroundings are not very safe. There are many homeless people on the streets and people talking to themselves. The room was quite small compared to its huge bathroom. The breakfast menu was great!

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Helpful?
Thank Chris L
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for completing our survey. Being in a medium to big city in the united states unfortunately homeless is a norm and the cities are overwhelmed on how to address the issue. Most of the homeless are mentally unstable. As business owners there is nothing we can do to change the situation.

Phoenix, Arizona, United States
Reviewed 17 May 2016

I loved my stay here. It's definitely an older hotel, yet it's clean with a friendly staff and bonus! - free breakfast. Located in the middle of the downtown area, so it's easy to get to around to the sites. The room I had was on the tiny side. For a two-day business trip it was perfect. With the way...

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Thank samijack5
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for completing our survey. We would like to know the room you stayed in so our maintenance department can address the issue.

Reviewed 4 May 2016

I stayed at this hotel for five nights at the beginning of April. On Monday, when I returned to my room from my conference I found my door ajar with a washcloth. The person at the front desk called the maid who said she had no idea why it was propped open. There was not manager on duty. I was...

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Helpful?
Thank Lea M
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for completing our survey. I am aware of the incident and my front desk agent apologized and explained why the door was opened. The housekeepers use cleaning towels to hold the door open while cleaning rooms, in your instant the housekeeper forgot to close the door after finishing cleaning your room. We spoke to the housekeeper and disciplinary...

California
Reviewed 3 May 2016 via mobile

Within walking distances to BART, Federal Buildings, Chinatown, Jack London Square etc. The space is tight: small rooms but clean. Service is friendly. The complimentary breakfast is hot & tasty with bacon, scrambled eggs, country potatoes etc. The air conditioning was very noisy. All in all good value.

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Thank drKSG
Reviewed 1 May 2016 via mobile

This review is little different ...i have a future booking at this hotel and i thought of giving 5 stars now only because of amazing and super friendly reception saff....i had a booking for a different hotel but i cancelled the reservation due rude customer service ..but i must say this hotel has won my heart already.. i spoke to...

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Helpful?
Thank Thilanka M
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for your nice review. We do our best and we will continue to exceed you expectation. Look forward to seeing you on May 7th. Management

Reviewed 28 February 2016 via mobile

Good accommodation near city center and fits your budget. Has free breakfast. What else you need when you are on a business trip. Just block away from Bay Area Rapid Transit ( BART) which provides access to Oakland and San Fransisco International Airport.

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Thank Hardik G
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for taking the time to complete our survey. Hope to see you soon .

San Diego, California
Reviewed 24 February 2016 via mobile

At $300 a night, I have to say this was a terrible value. The clerk had to lock out a person who was disturbed and she was the only one on duty. There was no security staff present. Although the staff were all professional and nice, the rooms look nothing like the pictures on the web or on the review....

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1Thank shushusmith
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for taking the time to complete our survey. We do have security on duty, he divides his time between the parking lot and the hotel. We are a 64 room hotel and we did not think a second person at the front desk is necessary, but we will take your suggestion and staff more personal during the busy...

Montreal, Canada
Reviewed 23 December 2015

First I gotta say we arrived from San Francisco at arount 9PM by subway. Never been so scared in my life to walk down a street with my luggage. This area/city (Oakland) is definetely not a place to chill a night for tourist with packages and stuff. So first thing is that I would never go back to this place...

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1Thank Fredddou
ayalnesh C, Manager at Clarion Hotel-Downtown Oakland, responded to this review

Thank you for staying with us. I hope you will give Oakland another chance, it has it's charm, it's a diverse city. Looking Oakland in the day time will make you change your mind. Let me know when you are back in town.

Elverta, California
Reviewed 15 December 2015

I just needed a room, breakfast and parking for a 2 day - one night business trip. This place was perfect for me. The staff were great, very accommodating. The room was small but quiet and very clean.

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Thank 01lowrider

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel is within walking distance to the Oakland Convention Center, BART Station, 8 miles from the Oracle Arena & Oakland Coliseum, City Hall, Federal Building, Alameda County Court House. 8 miles from Oakland International Airport (Take Bart from Airport to Hotel). Take Bart from Hotel to San Francisco.We have added parking, overnight rate $15. ... more   less 

Additional Information about Clarion Hotel-Downtown Oakland

Address: 371 13th St, Between Franklin & Webster, Oakland, CA 94612-2636
Region: United States > California > Oakland
Price Range: $129 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Hotel-Downtown Oakland 2.5*
Number of rooms: 64
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Also Known As:
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel-Downtown Oakland staff and other travellers.
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Antioch, California
4 months ago
Pasadena, California
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Questions? Get answers from Clarion Hotel-Downtown Oakland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room with the view to the street”
 of 5 bubbles AVM2016, 2 Dec 2016 | Read review
“just do not stay here.”
 of 5 bubbles matthewmQ5479PE, 26 Aug 2016 | Read review
“Ask in advance for fridge/microwave.”
 of 5 bubbles noahdrake, 1 Aug 2016 | Read review
“It can be noisy at night, maybe check out the room and see if you have a window facing street. Sometimes people yell outside!”
 of 5 bubbles Mushroom1234, 18 Jul 2016 | Read review
“The Golden Lotus restaurant across the way has a really good lunch buffet!”
  • The little window that looks into the neighboring hotel room
  • Decent upgrades, provided tons of towels
  • Typical toiletries - also included lotion. Other complimentary toiletries available at the desk
  • First site of the room
 of 5 bubbles samijack5, 17 May 2016 | Read review
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