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Courtyard Oakland Downtown

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Courtyard Oakland Downtown
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262 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Oakland Downtown
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Showing 251: English reviews
Reviewed 26 September 2016 via mobile

I love the location of this hotel. The rooms are spacious, very clean and beautifully decorated. Extremely comfortable beds and furniture. The only thing I don't care for, is the teeny tiny fridges with no freezer space. And you also have to request a microwave if you need one.

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Helpful?
Thank LeeAnne L
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear L. Ruiz, Thank you for the kind comments about the cleanliness, decoration and extremely comfortable beds at the Courtyard Oakland Downtown. I couldn't agree with you more! We have a great team of hardworking ladies and gentlemen in the Housekeeping department. I will be glad to share your comments with them. As for the smaller refrigerators. This is a...

Reviewed 13 September 2016

While the hotel itself is a little dated, the service is nice. Accommodating with special requests, nice breakfast area, it was a quiet and nice weekend in December. The proximity to China town is fab.

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Helpful?
Thank Joachim K
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Joachim, Thank you for taking the time to write a review. I am pleased to see that the service was to your liking. The team and I strive to ensure that all special requests are met to the best of our abilities. As for the hotel, we just completed an exterior face lift- i.e- new paint and new awnings...

South El Monte, California
Reviewed 6 September 2016 via mobile

Nice hotel in a good location. We saved alot of money staying in Oakland for our weekend trip to San Francisco. The bart station is fairly close and there are alot of nearby places to eat. The staff are all really nice and do a good job in accommodating their guests. The rooms are modern and a good size. One...

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Helpful?
Thank Monica R
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Monica, Thank you so much for the great review. I agree with you on all points! Our staff truly are friendly and very accommodating and our beds are AMAZING! I can't wait to share your review with the team. They, as does anyone, love to hear about how well they are doing. Hopefully we will see you again soon!

San Diego, California
Reviewed 29 August 2016

The hotel is well located near the Bart. The staff are very helpful and friendly. The Bistro within the hotel is a convenient place to have a drink and a bite to eat. ($14 glass of wine was a bit steep for this hotel). The bar light snacks were reasonable however. Breakfast egg croissants were good for breakfast reasonably priced...

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Helpful?
Thank MrsBits
Gary L C, General Manager at Courtyard Oakland Downtown, responded to this review

Thank you for taking the time to write a review about the hotel. I am pleased to hear that the staff were friendly and helpful and that the beds and room worked out well for you. I will be celebrating the team in a few days with our monthly celebration luncheon. I will be sure to pass on the great...

Los Angeles, California
Reviewed 20 August 2016

I have stayed at many Marriott hotels throughout the U.S. and the world. This Marriott was clean in the lobby. The lobby staff was friendly and helpful. My room was clean and the bed was very comfortable. My bathroom faucet hot water did not work so I had to wash my face with cold water during my stay. Also, the...

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Helpful?
Thank Raji R
Stacey M, General Manager at Courtyard Oakland Downtown, responded to this review

Dear Raji R, As I mentioned in our earlier correspondence we are working diligently to make this an isolated incident with regards to the painters. We are however excited to offer our guests a fresh face here at the Courtyard Oakland Downtown. Also, regarding the WiFi that information is included in the bookmark given to our guests at check in...

Eagan, Minnesota
Reviewed 11 August 2016

Very friendly, helpful staff, and a clean comfortable room. Rooms had windows hat opened a bit so you could get fresh air. TV had a decent selection, and the soda machines served Pepsi products. Coffee shop off the lobby had a bit of a limited menu but served Starbucks coffee. Area has a grocery store fr supplies, and an easy...

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Helpful?
Thank GFKelly
Management response:

Dear GFKelly, It was a pleasure to share your wonderful feedback with my team. We look forward to seeing you soon. Also, we are excited to share that we are in the process of updating the hotel. As you may have seen the exterior is being painted and then we move into the guest rooms for updating in November. Have...

Palm Beach Gardens, Florida
Reviewed 4 August 2016 via mobile

Just recently stayed, Pabitra Neupane was very kind and helpful, beds are comfy, great location. Good fitness center and pooI, would recommend this hotel, the only thing is that parking can be pricy. Right at downtown Oakland, it really fit our purpose.

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Helpful?
Thank rjhernandez102016
Stacey M, General Manager at Courtyard Oakland Downtown, responded to this review

Dear rjhernandez102016, Thank you for your wonderful feedback regarding your most recent stay with us here in downtown Oakland. Pabitra sets a fine example for her front desk team and I'm happy to see you experienced her level of service first hand. We look forward to seeing you again should your travels bring you back to Oakland. Warmest regards,

New Jersey
Reviewed 18 June 2016

Valet parking for $30 per day is only available at this hotel. There is no self parking. I stayed through 5pm the next day in which case I was charged an additional $10 or $40 in total for my car rental parking. When I checked in at the front desk they offered to play a 21 card game with me...

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Helpful?
Thank Tony J
Management response:

Dear Tony J, I'm so happy to hear that your overall stay was unique to our downtown location. Please not that we are working with our neighborhood parking lots to see if we can offer our guests additional less expensive parking options. We look forward to seeing you during your next trip to the Bay Area. Warmest regards, Stacey M

Reviewed 12 June 2016

So, I'll start with the bad - I am a female, I was traveling solo and got there a bit late (around 10-11 pm). There were a few guests that, for the lack of other words, tried to hit me in a way that made me very uncomfortable. When I wrote my initial review on the Marriott website mentioning the...

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Helpful?
Thank NameisAlreadyTaken02
Management response:

Dear NameisAlreadyTaken02, Thank you again for your kind words regarding your most recent stay. Also, don't hesitate to have one of my team assist you to your room or redirect an inappropriate guest on your behalf when your travels bring you back to our hotel. We have evening and weekend security to ensure all guests feel safe and secure. Happy...

Los Angeles, California
Reviewed 11 June 2016

Although rooms at this well-located downtown hotel are standard-issue Courtyard and on the small side, the friendly and capable staff makes this an excellent place to stay. Our room was clean, quiet, and comfortable and WiFi was free. Jack London Square, Old Town Oakland, and downtown businesses and government buildings are within walking distance. Unfortunately, parking is a preposterous $30...

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Helpful?
Thank Lit-traveler
Management response:

Dear Lit-traveler, In response to your feedback we are making some changes on our website to ensure that guests are directed promptly to our valet so the maze feeling is an isolated incident with regards to parking. I am happy to hear that my team exceeded your expectations and we look forward to serving you again should your travels bring...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
This Downtown Oakland hotel is nestled between the Old Oakland Historic District and Chinatown just one block from the BART subway to San Francisco. Get to Union Square in San Francisco in just a 12-minute ride. Guests enjoy free internet, spacious rooms, an outdoor heated pool, an onsite fitness center, and an onsite restaurant. The Courtyard Oakland Downtown is perfect for business or leisure travelers and is nearby attractions such as Jack London Square. Additional fees: Self-Parking: 40 USD Valet: 30 USD ... more   less 

Additional Information about Courtyard Oakland Downtown

Address: 988 Broadway, Oakland, CA 94607-4064
Region: United States > California > Oakland
Price Range: $188 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Oakland Downtown 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Courtyard By Marriott Oakland Downtown Hotel Oakland
Oakland Marriott
Oakland Courtyard
Hotel Style:
#10 Business Hotel in Oakland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Oakland Downtown staff and other travellers.
8 questions
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Koronowo, Poland
over a year ago
1 month ago
1 month ago
El Dorado Hills, California
9 months ago

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Questions? Get answers from Courtyard Oakland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a floor not facing the road”
 of 5 bubbles em_be53, 13 Nov 2016 | Read review
“It has a heated pool and all the rooms have a refrigerator.”
 of 5 bubbles vhgoudeau, 1 Nov 2016 | Read review
“We were on the 5th floor outside room. No traffic noise.”
 of 5 bubbles jwanderlust, 1 Nov 2016 | Read review
“Higher the better. Quite a view.”
 of 5 bubbles mydognipper, 1 Nov 2016 | Read review
“Ice machines and elevators are quiet.”
 of 5 bubbles Sportsdiva1, 3 Oct 2016 | Read review
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