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Extended Stay America - Oakland - Emeryville

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Traveller (24)
Room & Suite (26)
Dining (1)
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Overview
  • Excellent24%
  • Very good16%
  • Average11%
  • Poor12%
  • Terrible37%
Travellers talk about
“grab and go”(6 reviews)
“longer stay”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (189)
There are newer reviews for Extended Stay America - Oakland - Emeryville
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All reviewsgrab and gohome away from homelonger stayhotel is situatedworking orderenjoyed my staya nice place to staythe east baybart stationroom was clean and comfortablepublic transportationfree breakfastone night staytargetesaranaamc
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31 - 35 of 185 reviews
Reviewed 27 March 2017 via mobile

Last year I was here in January 2016 and felt this is 1 of the best hotel for the low price they offer however this year I am very disappointed as service has gone worse. In complementary breakfast there is only Granola bar, no muffins/fruits...More

1  Thank Aditya J
Response from 00esa, General Manager at Extended Stay America - Oakland - EmeryvilleResponded 27 March 2017

Aditya, thank you for staying with us once again. We regret we did not live up to your expectations and are sorry for the issues you experienced. Our team prides itself on delivering wonderful hospitality, so I am sorry this was not your experience with...More

Reviewed 13 March 2017

Normally Extended Stay has a "fully equipped" kitchen. Here, you had to go to the reception to pick up: 2 cups, 2 glasses, 2 dishes, 2 forks, spoons & knives, 2 pans. No dishwashing liquid or sponge. Bed frames were broken, one actually collapsed. The...More

Thank Patricia V
Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 11 April 2017

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your recent stay with us was not pleasant and you had issues...More

Reviewed 20 February 2017 via mobile

Went to work and almost lost my job, room smelled of weed.. got to work dogs started barking. After I told of my stay it was ok. Still I had to go through the process. No coffee, rooms nasty, never again. Stayed two nights, came...More

Thank Mary S
Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 22 February 2017

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that your recent stay with us was not pleasant and you had issues...More

Reviewed 16 February 2017

Was moving with my daughter and family from San Diego to Everitt, Wa as he was in the Navy and being transferred. Was wary when we pulled into this hotel as the area seemed rundown and not very attractive. We had planned on staying for...More

Thank kendodge
Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 22 February 2017

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry that your stay was not up to the standards. Your comments were reviewed by the staff, and we will ensure that our...More

Reviewed 12 February 2017 via mobile

I moved to concord for a bit and then came back to this one because of the earlier experience. They were just as good, if not better, the second time. Desk personnel were friendly and helpful and always smiled. I will stay here when I...More

Thank Bernie D
Response from Manager_11525, Manager at Extended Stay America - Oakland - EmeryvilleResponded 17 February 2017

Your feedback is important. Thank you for sharing. It is pleasing to read you enjoyed your overall stay due to the excellent customer service you received and the quality of your stay. Thank you again for your review. We look forward to seeing you in...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$134 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$134 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (24)
Room & Suite (26)
Dining (1)
Questions & Answers
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highflyerlcl
September 8, 2016|
AnswerShow all 3 answers
Response from mails4ravikumar | Reviewed this property |
You will find AC transit bus service which will connect to SF Main transbay terminal
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Room Tips
"Top floor is best, but SLOW elevator"
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"This place just needs a refresh. The floors were gross, the bathroom had burn marks from cigarettes and the..."
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"Book another hotel chain. Hyatt house, Towneplace or LaQuinta suites all better than this one."
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"I don't know if there are any good rooms!"
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