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Hilton Oakland Airport

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837 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 819: English reviews
Davenport, Iowa, United States
Reviewed 22 May 2016

This is a very nice property located close to the airport. Very well maintained. Food from room service is excellent. A couple of things that need improvement. Not enough staff at the front desk, and people waiting in line too long. Parking is $13 a night. No mention of that until I got home and it was on the emailed...

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Helpful?
Thank Steve S
Atlanta, Georgia
Reviewed 22 May 2016 via mobile

Spent one night for business hotel is nice and is close to restaurants and the airport. Rooms were comfortable only draw back is the parking fee. The hotel is spaced out into several buildings staff was very friendly and helpful. Would consider it again if in the area.

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Thank cja063Atlanta
El Lay, United States
Reviewed 22 May 2016

Not as nice as other Hilton properties. The facilities look like they were built in the 60s/70s and tried to remodel to modernize builds, but it did not work. Fitness facilities were well equipped, however was housed in a converted outdoor hallway. Overall the facilities feel like you are staying at an apartment complex, than a class hotel. The day...

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Thank Eric E V
Los Angeles, California
Reviewed 20 May 2016

We always try to stay at the Airport Hilton. The grounds are a welcome relief compared to a congested high rise. Excellent shuttle service is available to the stadiums and airport. Great breakfast is available and a sports bar is on site to kick back at night.

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Thank Kevin F
Wailuku, HI, United States
Reviewed 20 May 2016

Unacceptable waits for airport shuttle - 45 minutes -and check in - 15 minutes after having "checked in" online. Only evening restaurant was a very noisy sports bar, so we used room service - however, the room service food was only OK, the wine was less so, and both were overpriced. We chose the hotel because of its location and...

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Thank John D
Henry W, Manager at Hilton Oakland Airport, responded to this review

Thank you very much for your valuable feedback on your recent stay at the Oakland Hilton Airport. I have since shared your comment with the Director of Food & Beverage as well as the Front Office Manager. Please rest assure that we have implemented a corrective action plan to prevent such experiences from happening again with future guests. Please accept...

Denver, Colorado
Reviewed 18 May 2016

I stayed at the Oakland Airport Hilton for two nights for a meeting. The hotel location is very convenient to the airport itself, only about 10 minutes away. The check in process was quite slow as the desk was understaffed and took about 20 minutes as the clerks were continuously being interrupted by phone calls from other guests. After getting...

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Thank bobindenver1
mahomet, United States
Reviewed 18 May 2016

The toilet kept running after it was flushed. The tub faucet leaked. I am still waiting to receive my receipt from last week. I have called the hotel twice and they have not been helpful. The food in the restaurant was poor and the selection was limited. There were several rooms in the restaurants but the menues were the same....

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Helpful?
Thank Anthony M
Henry W, Manager at Hilton Oakland Airport, responded to this review

Thank you for sharing your recent stay experience at the Hilton Oakland Airport and we appreciate your valuable feedback. First, I would like to apologize for the inconvenience cause and I have shared your experiences with the Operation Managers to have these issues corrected and prevent them from happening again. In regards to your receipt, please call the hotel and...

Boston, Massachusetts
Reviewed 17 May 2016 via mobile

I had a conference in downtown Oakland and all hotels were sold out. After reviewing my options, I picked a name brand hotel rather than a "one off" in a sketchy neighborhood downtown (or worse, dealing with BART and getting to San Francisco). Very pleased- clean and QUIET. Not much in the area (hey, what do you expect from an...

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Thank Vicki8658
Fresno, California
Reviewed 17 May 2016 via mobile

The rooms were clean and nice and a great location. A shuttle to the raiders game every 30minutes and the bar there and food was excellent! Definitely will be the hotel to go for any other event! It also has security so I was never worried about my car or belongings inside the hotel!

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Thank bbrytt
los angeles, United States
Reviewed 17 May 2016

The rooms are loud. The catering for business meetings is mediocre at best. It takes awhile to get a cab, because they don't have cabs waiting near by. I left something in my room that was never found (I told the staff what it was and exactly where it was). I would choose someplace closer to downtown and make the...

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Thank Deneen O

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621-1405
Region: United States > California > Oakland
Price Range: $161 - $448 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
9 questions
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
“Stay somewhere else - the Hampton Inn in Alameda is very nice”
 of 5 bubbles 487sarahc487, 10 Aug 2016 | Read review
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