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Hilton Oakland Airport

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834 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Oakland Airport
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Showing 816: English reviews
Honolulu, United States
2 reviews
Reviewed 25 October 2016

Everything was as expected and there no good or bad surprises. The hotel is in a good location if you fly into Oakland and need a place to stay that has an efficient shuttle service and nice rooms. You probably should not leave the hotel grounds on foot in the evening, but with restaurant on the premises you probably have... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Keith A G
San Leandro, California
2 reviews
Reviewed 24 October 2016

Picked a room that wasn't a connecting room. Which was nice but it was near the elevator so it was slightly noisy at times. The beds are wonderful for relaxing and sleeping. I would give this location a perfect 10 but $14 a day parking for a registered guest is ridiculous! Unfortunately, that kinda lessened the whole experience.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank La Tanya H
upstate NY
Level Contributor
287 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 256 helpful votes
Reviewed 22 October 2016

The Hilton Oakland Airport is one of the nicer airport hotels. Front desk staff was pleasant and helpful. The room was clean and recently updated. Could be a little noisy during football games because of the popular sports bar.

Helpful?
Thank abarasol
Killarney, Ireland
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 22 October 2016 via mobile

The location of this hotel is perfect when traveling in & out of the Oakland airport. The shuttle drivers and bartenders were very friendly. The same could not be said for the desk help or concierge. This property is dated.

Helpful?
Thank thisisridicul0us
1 review
Reviewed 21 October 2016 via mobile

This hotel was AWFUL. They charged our card the wrong rate once, then the correct rate, then charged our card for food and drinks- when we specifically said to charge them to the room. Trying to reverse these mistakes was a long process, which left us with 47 CENTS to our name for days while we were on vacation over... More 

Helpful?
Thank Jamie-Lynn V
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Jamie, Thank you for sharing your recent stay experience at the Oakland Hilton Airport. First, I would like to begin by offering my sincere apology for all of the inconveniences during your stay. Since then, we have addressed your experience in the bar, Front Desk and have retrained our staff members on how to better handle these situations in... More 

Travellers are raving about these Oakland hotels

omaha, United States
1 review
Reviewed 21 October 2016

I travel regularly for business and pleasure and I typically stay in hotels that are part of larger chains. The Oakland Airport Hilton is the most outdated and dirtiest major hotel I've stayed at in years. I really can't believe Hilton allows their name to be associated with this place. The location is great. The staff were super friendly and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Joel V
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Joel, Thank you very much for the feedback to your recent stay at the Hilton Oakland Airport. First, I would like to begin with an apology for the inconvenience and shortfalls. We appreciate your honesty and have since addressed your concerns and experiences with the team. On a positive note, the hotel has gone thru rooms renovation and the... More 

El Paso
Level Contributor
7 reviews
7 hotel reviews
Reviewed 19 October 2016

Once again, visiting California was great. Hotel was awesome. The location is perfect. The hotel has everything one needs. Thank you for another great stay. Have stayed there the last couple of years and will continue to stay there year after year as long as the Raiders stay in Oakland.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Homero H
Gilbert, Arizona
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 18 October 2016 via mobile

I have stayed here a lot in the past but it has been 14 months since I have been able to get back here. I very much look forward to the breakfast. In my opinion, it is the best breakfast compared to any other hotel I have stayed. Not only is the food great, but when I walked into the... More 

Helpful?
Thank Troy0403
Youngtown
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

The Hilton Oakland Airport Hotel was directly across the street from our event. It was a excellent hotel and staff was wonderful. The food was also great as well as the service. The room was plenty large, clean and very modern, very recently remodeled and a job well done. The property was very clean!

Helpful?
Thank Bryan H
Los Angeles, California
Level Contributor
79 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 16 October 2016

We choose this hotel due to proximity to airport and we are Hilton Gold members. Not that the membership mattered one bit. We intended on checking in, unload our luggage, and return the rental car. Doesn't matter, you still have to pay for parking. Only hotel we've ever stayed at where we got to pay for the privilege of checking... More 

Helpful?
Thank Mary E
Henry W, Manager at Hilton Oakland Airport, responded to this review

Dear Mary, Thank you for sharing your recent stay experience at the Hilton Oakland Airport. First, I would like to begin with an apology with the check-in experience and we have since addressed your experience with the agent on how to better handle this situation in the future. In addition, the Engineering team has checked all exterior electronic doors to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Oakland Airport

Address: 1 Hegenberger Rd, Oakland, CA 94621
Region: United States > California > Oakland
Price Range: $166 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Oakland Airport 3.5*
Number of rooms: 360
Reservation Options:
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Also Known As:
Hilton Oakland Airport Hotel Oakland
Oakland Hilton
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Oakland Airport staff and other travellers.
9 questions
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Questions? Get answers from Hilton Oakland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wing 3 seems to be a good choice, looking at some of the other comments on here”
 of 5 bubbles W9833OLpeterm, 5 Sep 2016 | Read review
“Rooms away from Hegenberger are quieter”
  • Comfortable king bed
 of 5 bubbles geotech522, 3 Sep 2016 | Read review
“A room looking out to the pool can be noisy.”
  • Spacious and comfortable
  • A bit crowded
 of 5 bubbles Sassamatt, 23 Aug 2016 | Read review
“Stay in a different hotel”
 of 5 bubbles DavidM625, 12 Aug 2016 | Read review
“Stay somewhere else - the Hampton Inn in Alameda is very nice”
 of 5 bubbles 487sarahc487, 10 Aug 2016 | Read review
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