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Waterfront Hotel, a Joie de Vivre hotel

1,014 reviews
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Traveller (197)
Room & Suite (312)
Pool & Beach (40)
Overview
  • Excellent46%
  • Very good31%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“jack london square”(244 reviews)
“nautical theme”(27 reviews)
“the penthouse”(11 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3.5 Star Hotel
All hotel details
Offers from Waterfront Hotel, a Joie de Vivre hotel
Offers & Announcements: Best Rate Guarantee
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Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,014)Write a Review
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312
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312
159
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28
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All reviewsjack london squarenautical themethe penthousesan franciscoferry dockwine and cheesetrain noisefarmers marketjazz clubrestaurants and barsmovie theaterlight sleeperlove this hoteloverlooking the watercity viewbusiness tripbay area
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181 - 185 of 995 reviews
Reviewed 1 August 2017

I've stayed here before and had great rooms, but this last room was not up to par--broken floor lamp, leaky bathroom faucet, dusty floor trim boards. I was disappointed in the quality of the room this time. It was not what I expected from this...More

Review collected in partnership with this hotel
Thank kathleenmX7878MY
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 4 August 2017

Dear kathleenmX7878MY, Thanks for staying with us again and for your feedback. Our Front Office Manager reached out to you in a private response. Please let him know the next time you're staying with us, we'll make sure we take special care. All the best,...More

Reviewed 1 August 2017

The hotels location is perfect for walking to multiple restaurants wineries and brewpubs in the area. A big plus for us is taking the ferry to San Francisco and being so conveniently located right next to the hotel.

Review collected in partnership with this hotel
Thank I1655ZIjoanp
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 4 August 2017

Dear I1655ZIjoanp, Thank you for reviewing The Waterfront Hotel and sharing your wonderful experience on TripAdvisor. We're always happy when our guests take full advantage of all that Jack London Square has to offer. We'll see you again soon. All the best, Chris

Reviewed 31 July 2017

Beautiful location and the staff could not have been more helpful! We had a number of rooms with family and everything was handled beautifully. Rooms were very nice and the views of the marina and bay were incredible.

Review collected in partnership with this hotel
Thank vicki5951
Response from Waterfront H, Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 18 August 2017

Hello Ms. Barber, Thanks again for the great scores and your support of the hotel. Thanks for choosing us and we hope to see you soon. Bryan Osaki Hotel Manager Waterfront Hotel

Reviewed 31 July 2017

We absolutely loved the location, it's right in the heart of Jack London Square and we able to walk everywhere. Our city view room also shared a bit of the waterfront view which was very nice too. Our first experience with service from the Waterfront...More

Review collected in partnership with this hotel
Thank J670CQtinar
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 4 August 2017

Dear J670CQtlnar, Thanks for staying with us and recognizing the hard work of Pablo in our Valet . Our team is always dedicated to providing great service and creating memorable experiences for our guests. we hope you'll come back and stay with us again soon....More

Reviewed 31 July 2017

This is the third time we've stayed at the Waterfront Inn at Jack London Square. We have had a wonderful experience each time and highly recommend this property. We will return ourselves as well. They have a very friendly and helpful staff.More

Review collected in partnership with this hotel
Thank TJGowin
Response from Waterfront H, General Manager at Waterfront Hotel, a Joie de Vivre hotelResponded 4 August 2017

Dear TJGowin, Thank you for your 5 star review of The Waterfront Hotel. It sounds like you're repeat guests and we want to keep you coming back. Thanks for your loyalty and for staying with us whenever you're in the Bay Area. All the best,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Concierge
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$172 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Oakland
#3 Family Hotel in Oakland
#3 Business Hotel in Oakland
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$172 - US$360 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Oakland
#3 Family Hotel in Oakland
#3 Business Hotel in Oakland
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (197)
Room & Suite (312)
Pool & Beach (40)
Dining (10)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
toobastar
26 October 2017|
AnswerShow all 6 answers
Response from Alvin R | Reviewed this property |
No. Not walking distance close
1
Vote
917cecilyl
28 August 2017|
Answer
Response from Nathan B | Reviewed this property |
Smoking is not allowed on the balconies, you must be physically away from the hotel outside to smoke.
0
Votes
MGafill
30 May 2017|
Answer
Response from SavBlancLAK | Reviewed this property |
I'm a bit surprised- the management was very responsive. It's a lovely property- I'd give them another chance.
0
Votes
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123456
Room Tips
"Waterside rooms have lovely views. Are quiet and well-appointed."
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"Rooms facing the bay are quieter. Rooms facing the city have exposure to the Caltrain which runs fairly..."
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"Is very near the train track and Amtrak can be heard."
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"ADA room was very well set up."
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