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This hotel is Great for many reasons.
It is away from the busy city and in a very calm area. There is shopping nearby and not too far away from the beach.
As the usual of the Marriott brand it is super clean and extremely...More
The hotel is in pristine condition - we thought it had just opened, but it is actually several years old. It is only about 5 miles to the interstate, but in a new area. The staff were SO friendly and accommodating - we looked forward...More
This is the second time we stayed here. We love this hotel because it's close enough to OC and San Diego and it's affordable. Parking is free, free breakfast daily and complimentary coffee in the lobby. This is one of my favorite hotels in the...More
My wife and I recently enjoyed four nights here, using it as a base to visit San Diego and the coast. Overall it is an excellent hotel - most of the staff appear young and enthusiastic and this reflects well on the running of the...More
Upon our arrival their keycard system went down for HOURS which meant NO ONE COULD CHECK IN!!! We were finally able to check in and was upgraded to the 1-bedroom suite from a Studio thanks to our Gold status. Staff was as accommodating as they...More
Thank you for staying at the Oceanside Residence Inn. We appreciate the positive review and feedback from your visit. To answer your questions, we attempt to block the majority of our pet rooms on the ground level. This... More
Thank you for staying at the Oceanside Residence Inn. We appreciate the positive review and feedback from your visit. To answer your questions, we attempt to block the majority of our pet rooms on the ground level. This is the most appropriate place as it gives the easiest access to the exits to the outside pet walk areas. However, our pet friendly feature of our hotel is one of our most popular features and it is not always possible to keep all guests on the ground level. Our next most popular request is for rooms on the top level. Therefore, we have allowed pets on the 4th floor to accommodate these requests. We still have some guests that may have allergies or just prefer not to stay in a room or on a floor that allows pets. For this reason, it left us with the 3rd floor as the remaining available floor that we could isolate as a no pet area.
As for pets in the food display area, you are correct as we do not allow pets in this area with the exception of service dogs. I apologize if this was not eforced during your visit. I have shared your feedback with the food and beverage staff as a training opportunity for the future.
Thank you again for sharing your experience and allowing us to make improvements. We look forward to the opportunity to serve you again on a future visit to the Oceanside area.