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Quality Inn Ontario Airport Convention Center

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#20 of 41 Hotels in Ontario
Certificate of Excellence
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Quality Inn Ontario Airport Convention Center
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104 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Ontario Airport Convention Center
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Showing 102: English reviews
Anaheim Hills
Reviewed 18 August 2016 via mobile

Was no able to go home after work due to the 15fwy being closed because of the wild fire. The room rate was increased from the moral rate... Very disappointed that this hotel would take advantage during this tragedy.

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Helpful?
Thank reddsuzann
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your response. To address your comments, we gave discounts to companies and individuals in the area needing a place to stay during the freeway closure, just as we have done in the past and will do again in the future. I do not know what you are comparing your rate too; different room types have different rates....

Reviewed 18 August 2016 via mobile

Stayed here as a last minute decision and we weren't disappointed. The room was small but the beds are typical for the chain (high quality). The hotel is right next to the freeway but is surprisingly quite. The free breakfast was well done and the coffee was good. Honestly, you can't ask for more than what you receive for the...

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Helpful?
Thank Grant C
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your wonderful review and we are so pleased to see your comments; "Clean, quiet, friendly staff, great beds, decent breakfast and good coffee for a reasonable price". Thank you again and we hope to see you soon! Sincerely, Vicki Front Desk Manager

Woodbury, Connecticut
Reviewed 9 August 2016

On July 26th., I reserved a room (via Hotel Guides) for the night of July 30th. I promptly received an e mail with a confirmation number. A few hours later (on 7/26 around 6 PM Eastern) I called the hotel to ask a simple question (distance to Ontario airport) and decided to re-confirm the reservation. I was treated rudely. I...

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Helpful?
Thank odh2014
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

I want to thank you for taking the time to tell us your experience. I do apologize and I brought this to the attention of the clerk, she also joins me in offering a sincere apology for her behavior. Please be assured a poor attitude by any of our staff members will not be tolerated at our hotel. This does...

Reviewed 23 July 2016 via mobile

I've stayed here on two occasions so far the rooms are clean the staff is nice and the beds are very comfortable there's a 24 hours Dennys right in the front they have security guards also I would highly recommend this hotel for anyone who is visiting the area.

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Helpful?
Thank Tyrone W
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you so much for sharing your experience with other travelers. We are so glad you enjoyed meeting our dedicated staff in all departments who provide excellent service from the Front Desk to the Housekeeper who keeps your room clean and comfy. Glad you also enjoy Denny's restaurant so close you don't need to drive. Thank you again for this...

Las Vegas, Nevada
Reviewed 29 June 2016

the hotel is super clean, super quiet and super breakfast. The staff is extra friendly and helpful. The hotel is next to a small shopping mall and close to all types of places to dine. I came here for the second time. The first on business but this time just to get away. Stayed on the first floor and the...

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Helpful?
Thank rubybobdirt
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you so much for making all of us smile as we read your review! We love to receive such positive comments from our guest, since this means that YOU are happy and extremely satisfied with your stay, which is so very important to us. Thank you for sharing so many important details which will help others as they chose...

Reviewed 6 June 2016 via mobile

Very nice room. Front Desk was very nice. Was on a first floor room since they are pet friendly and I think my dog enjoyed it more lol. I plan on visiting again. Everything was close by. The hotel is not on a high traffic area so it was easy to get in and out.

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Helpful?
Thank Jessica S
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Dear Jessica, Thank you for the wonderful scores you gave us for your last stay here with us! We are delighted you enjoyed one of our Pet Friendly rooms and we are even more delighted you are planning on staying with us again. Sincerely, Vicki Front Desk Manager

Highland, California
Reviewed 9 May 2016 via mobile

This is one of my favorite places to park and fly. This trip I was helped by Christine, who works night shift and went the extra mile to make sure that I was provided for. Her friendliness and sense of humor was delightful at such an early hour. The 99 dollar Park and Fly option is perfect for me. The...

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Helpful?
Thank Mary M
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for this most wonderful review, wonderful comments and wonderful scores! We are thrilled to hear you enjoyed our superb staff member Christine, she has a big heart and wants everyone to feel appreciated and to help our guest start the day off with a big smile as they are shuttled off to the airport for those early morning...

Mesa, Arizona
Reviewed 29 March 2016 via mobile

A group of us were in town for the NASCAR race (Go Jimmie #48) and we all had rooms here. It is definitely a basic no frills hotel. Between all of us I didn't see one room that looked like the pictures. Very small. The mattresses were beyond hard making for a not so good nights sleep. On the flip...

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Helpful?
Thank Kayla V
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for your review and we do love to see our returning Nascar customers, some have been coming for as long as 15 years. We are renovating our rooms as fast as possible but unfortunately we are not done yet and we do regularly replace our mattresses so I love to know which room you were in so we...

Reviewed 15 March 2016 via mobile

This hotel is another one that is a great place to stay, the room's are very clean, pet friendly had a great laundry room, and a Denny's which had a lounge, and Tami and everyone who works the are very nice, the hotel has truck parking and is pet friendly, beds are very comfortable and the room's and bathroom"s are...

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Helpful?
Thank Gloria W
Vicki V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for posting a review on your last stay here with us. We are delighted you enjoyed your clean and comfortable accommodations. Yes we do have a few rooms that are pet friendly, if you have that need again just ask if a pet friendly room is available, we will be happy to assist you. We look forward to...

Nevada
Reviewed 23 February 2016

This hotel is right off of I-10, we were driving, hotel desk was very pleasant and helpful. The room seems a little small but has all the amenities to include a microwave and mini-fridge. We had a King bed, very nice, kind of high.....TV should be raised higher on the wall to accommodate the bed height. Several restaurants nearby (Dennys...

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Helpful?
Thank thehilander69
Ruth V, Front Office Manager at Quality Inn Ontario Airport Convention Center, responded to this review

Thank you for writing a response for your most recent stay. We are so delighted you enjoyed your stay here with us and glad you found our location to be a plus for restaurants and shopping. We hope to see you again soon! Sincerely, Vicki Front Desk Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The 3 story Quality Inn Ontario Airport Convention Center has 124 appointed guest rooms 1 mile from Ontario Convention Center,5 minutes from the Ontario International Airport and 3 miles from Citizen Business Bank Arena & Ontario Mills Mall. Free Ontario Airport and Ontario Mills Mall shuttle, Free Hot Breakfast Buffet, Free WIFI, Free Parking & Free Local Calls. All rooms with LCD TV, microwave, refrigerator,coffee maker, iron & ironing board. Walking distance to restaurants and lounge. ... more   less 

Additional Information about Quality Inn Ontario Airport Convention Center

Address: 514 N. Vineyard Ave, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: $102 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Ontario Airport Convention Center 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Ontario Airport Hotel Ontario
Ontario Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Ontario Airport Convention Center staff and other travellers.
2 questions
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Questions? Get answers from Quality Inn Ontario Airport Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere where.”
 of 5 bubbles cookingal, 14 Feb 2017 | Read review
“2nd floor quieter it seemed than first floor access”
 of 5 bubbles 22lupel, 29 Sep 2016 | Read review
“rooms in the back are quiet”
 of 5 bubbles rubybobdirt, 29 Jun 2016 | Read review
“There are rooms opposite the highway that are probably quieter.”
 of 5 bubbles thehilander69, 23 Feb 2016 | Read review
“my room (110) was really close to the parking lot and had a seating area outside the door”
 of 5 bubbles Hutch20, 22 Feb 2016 | Read review
5 of 5