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Ayres Suites Ontario Mills Mall

Booking.comUS$149*
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Certificate of Excellence
GreenLeadersGold level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Ayres Suites Ontario Mills Mall
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543 Reviews from our TripAdvisor Community

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Showing 534: English reviews
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Reviewed yesterday NEWvia mobile

I enjoyed my stay here for work. The room was comfortable and the staff was very courteous. There are a lot of nice touches - free breakfast, airport shuttle, fitness center, and a free evening happy hour. It's very close to the airport and shopping but the area is not very pedestrian friendly. If I'm in Ontario again I will...

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Helpful?
Thank Hilda I
Louisville, Kentucky
Reviewed 5 days ago NEWvia mobile

Awesome hotel as always Great service Wonderful front desk folks Great value Especially with free breakfast Always s great experience whether it's this hotel or the sister hotel next door; also an Ayres property

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Thank B777jetpilot
Ventura, CA
Reviewed 6 days ago NEW

Decent hotel for the price and location; terrible customer service and website reservation system but otherwise no major complaints. Comfy bed and decent breakfast. Can walk to Ontario Mills mall. My only problem while there was that I requested an automated wake up call and never got a call - thank goodness set my own phone alarm as well.

Review collected in partnership with this hotel
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Helpful?
Thank KrisPena
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear KrisPena, Thank you for taking the time to write a review based on your recent experience as our guest. While I truly appreciate your kind compliments regarding our Ayres Celestial Sleepers and our exclusive complimentary breakfast served each morning, I would like to extend a most sincere apology for any issues you encountered while booking your reservation through the...

Santa Barbara, United States
Reviewed 6 days ago NEW

The room at the Ayers was clean,and spacious. The bathroom was clean but I would suggest upgrading the acrylic shower inserts to tile. The outside patio was nicely decorated and made a great place for our cocktail hour with our group of parents. It also doubled as a nice breakfast spot as breakfast is served close by.

Review collected in partnership with this hotel
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Helpful?
Thank tonit992
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Toni T., Thank you for taking the time to review and rate your recent experience at our hotel. I truly appreciate your kind words concerning your accommodations, patio, as well as our exclusive complimentary breakfast. Thank you again for your compliments. We hope to see you again soon! Sincerely, Carlos Mendoza General Manager

Reviewed 6 days ago NEW

Enjoyed my stay. Friendly staff and great location. Lots of shopping and restaurants near by. Wish I stayed longer to explore the surrounding area. Great amenities, beautiful lobby. My room was nice. Bed was really comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank marketta1980
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear marketta1980, It is a true delight to see that your stay was exceptional and that you enjoyed our accommodations, amenities, and overall ambiance. We hope to host you longer next time! Sincerely, Carlos Mendoza General Manager

Reviewed 6 days ago NEWvia mobile

The first few nights were good other than poor wifi and lack of tv channels. On my last night my key card wouldn't work to enter the hotels back entrance. When I get to my room the cleaning service is there and it's 4:00pm, kinda odd. They thought I had checked out. No big deal, I went to the front...

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Helpful?
Thank Chad H
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Chad H, Thank you for taking the time to review and rate your recent experience at our hotel. I am disappointed to read of your less than stellar stay and can assure you that we have taken some time to ensure this does not reoccur in the future. Our agents had not saved the extension of your reservation and...

Amarillo
Reviewed 1 week ago

Beautiful hotel. Close to everything. I had a problem with the self pay laundry but the manager quickly resolved it. Breakfast was wonderful.The rooms were very big and the beds were very comfortable.

Review collected in partnership with this hotel
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Helpful?
Thank Cindy A
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Cindy A., Thank you for your wonderful review and rating. We are thrilled to know you enjoyed your time with us and hope you will visit again soon! Sincerely, Carlos Mendoza General Manager

Sacramento, California
Reviewed 1 week ago

The hotel was well maintained. The offer a shuttle service to and from the airport. The hotel reps were very polite. The hotel offered a very nice cocktail hour in the evening. I recommend this hotel.

Review collected in partnership with this hotel
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Helpful?
Thank eah738
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Eah738, Thank you for taking the time to write a review based on your experience as our valued guest. It is our pleasure to provide exceptional accommodations and exclusive amenities at a great value for you. We hope to welcome you back soon! Sincerely, Carlos Mendoza General Manager

Palm Desert, California
Reviewed 2 weeks ago

Monica Silva has always been great with customer service! As always she accommodates us in every way thanks again! The front desk attendants also have always been great when we check in. We are so great full to see the changes the hotel has made also.

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Helpful?
Thank ljuarez64
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear ljuarez64, Thank you for your kind review and rating! We are more than happy to provide exceptional guest service to all of our valued guests and hope to welcome you back soon! Sincerely, Carlos Mendoza General Manager

Tulsa, Oklahoma
Reviewed 3 weeks ago

The hotel itself was good; rooms were clean and spacious. I had major issues trying to get to the hotel. When I arrived I called to be picked up at the airport by their shuttle. I waited about 30 minutes and after no show, I called again. I was then told driver could not find me even though I had...

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Helpful?
Thank jcade75834
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear jcade75834, Thank you for your kind review and candid feedback. Please accept our sincere apologies for the confusion when our driver attempted to pick you up at the airport. We certainly hope your complimentary shuttle service ran a bit smoother on the trek back to the airport following your stay. We hope this does not deter you from returning....

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 

Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Cir, Ontario, CA 91764-5217
Region: United States > California > Ontario
Price Range: $205 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario
Hotel Style:
#2 Green Hotel in Ontario
#2 Business Hotel in Ontario
#3 Romantic Hotel in Ontario
#5 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Ontario Mills Mall staff and other travellers.
3 questions
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Rancho Cucamonga, California
7 months ago

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Questions? Get answers from Ayres Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room away from the ice machines!”
KrisPena, 24 Apr 2017 | Read review
“Tile the showers. Use large tiles with tight grout lines to minimize cleaning issues.”
tonit992, 24 Apr 2017 | Read review
“We loved our first floor room, it was very convenient, especially with children who liked going to the pool.”
96bjc, 1 Apr 2017 | Read review
“The rooms are excellent! Only thing a little frustrating is when you turn on the bathroom light you are also turning on the fan. They are not separate switches. So we just left the light off when we didn't want to listen to the fan. Otherwise it's a very nice room with very comfortable beds :)”
Pinkmustanggirl, 30 Mar 2017 | Read review
“Reserve a suite--larger bed bigger room”
jamminj, 27 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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