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Ayres Suites Ontario Mills Mall

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495 Reviews from our TripAdvisor Community

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Showing 487: English reviews
San DIego
Reviewed 1 week ago

Staff was friendly. Rooms were clean and spacious. This hotel was recommended to me for the area. I am not familiar with the area but it is freeway friendly and near malls and restaurants. I would come back again.

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Helpful?
Thank brendarT8312XF
Los Angeles, California
Reviewed 1 week ago

i know this wasnt from going outside because we just went to ontario mills to shop and stayed in the room fridat night and the morning i woke up with a spider bite my arm got swollen a little. didnt think much of it until i went to doctors after i got home

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Helpful?
Thank gaby266
Bellingham, Washington
Reviewed 1 week ago

My stay was four days long. My room had a giant puddle of a mystery liquid on the carpet. I found it wearing my socks. The remote batteries were dead. USB ports didn't work. When I inquired about these issues the staff had no apologies or solution to my concerns and issues. I asked if they had a hot tub....

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Helpful?
Thank ameliat519
Sahuarita, Arizona
Reviewed 1 week ago

Clean, great location, helpful staff, hot breakfast and rate is very fair for the value received. Room was spacious with small refrigerator, microwave, coffee and tea. TV selection was expansive with a number of premium channels. Easy access to the California freeways.

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Helpful?
Thank losrodartes
Twin Falls, Idaho
Reviewed 1 week ago

We had booked through a secondary party, Agoda.com (don't ever use them) and our reservation still hadn't arrived to the Ayres after 1 hour. The front desk employee, Daniella, was so patient and kind. She assisted us with a reservation at the hotel directly as we were standing there for several minutes going back and forth with the Agoda.com's agent....

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Helpful?
Thank marianna07
Sentosa Island, Singapore
Reviewed 3 weeks ago

The picture on their website for the double room looks more like the reception area and not the room itself. I was having the impression that the room is big with an area for sofa and fireplace. That being said, with the low price for the room cannot expect too much The breakfast is okay with self service waffle, fruits...

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Helpful?
Thank Addats
Chula Vista, California, United States
Reviewed 3 weeks ago

Well we booked through Priceline so the price was fair.The room was large the bed was comfy. The wife found a fake eyelashe on the floor plus a beauty sponge on the bath room floor ! We arrived a little early so we asked to check in only to be told that they had no clean rooms ok so what...

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Helpful?
Thank Sam V
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear Sam V., Thank you for taking the time to write a review following your experience at our hotel. While we truly appreciate the kind compliments concerning our Ayres Celestial Sleepers and exceptional room size. I would like to apologize regarding the overall cleanliness of your room as this is not typical of our housekeeping service. We will ensure our...

Fresno, California
Reviewed 4 weeks ago

The a/c unit in my room seems to be very load & out dates. The food & staff is always great. Always enjoy stay at any one of your Ayres Suites. The T/V stations are misaligned , so I think that is something that needs to be fixed.

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Helpful?
Thank B457BDdannyw
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear B457BDdannyw, Thank you for lending your kind feedback following your recent stay at our hotel. We appreciate your suggestions and hope these items do not deter you from returning. Thank you for allowing us the opportunity to serve you. We hope to welcome you back soon. Sincerely, Carlos Mendoza General Manager

Santa Fe, New Mexico
Reviewed 5 weeks ago

The room is comfortable and the bed was good. The included breakfast provides a number of options and was well-cooked and served. I was dismayed to see that even though we are encouraged to use linens more than one day, disposable cups are used in the room. This is wasteful. I also would encourage Ayres Suites to put a television...

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Helpful?
Thank 504rutha
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear 504rutha, Thank you for taking the time to write a review based on your recent stay with us. While I appreciate your comments regarding our accommodations and complimentary full American breakfast, I would like to apologize regarding the glasses and the lack of a television guide. Thank you for your review and we hope to welcome you back in...

Irvine, California
Reviewed 29 October 2016

Public spaces of the property are well designed and comfortable. They offer a fresh cooked breakfast with the room, an it is tasty, if limited in choices. The rooms are large and very clean. However, they are also dark and cheerless. Between meetings, I hastened to find a hair by the lobby fire to avoid having to read in my...

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Helpful?
Thank CityLibrarian
AyresHotels, General Manager at Ayres Suites Ontario Mills Mall, responded to this review

Dear CityLibrarian, Thank you for taking the time to write a review regarding your time with us. While I was glad that you enjoyed the property I was saddened to read that the room did not have enough lighting for you. Thank you for your review and we hope to welcome you back in the future. Sincerely, Carlos Mendoza General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Ayres Suites Ontario at the Mills Mall. This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. You’ll find all of the luxurious guest rooms at Ayres Suites Ontario at the Mills Mall are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, microwaves, well lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast.The Ayres Suites Ontario at the Mills Mall is conveniently located next door to the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Revive your wardrobe at one of the largest shopping malls in North America and then relax in your luxurious suite afterwards. Also, tee off at the Empire Lakes Golf Course only one mile away. Other nearby attractions include the Citizens Business Bank Arena, the Ontario Convention Center, and Scandia Amusement Park! ... more   less 

Additional Information about Ayres Suites Ontario Mills Mall

Address: 4370 Mills Cir, Ontario, CA 91764-5217
Region: United States > California > Ontario
Price Range: $164 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Suites Ontario Mills Mall 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Ayres Suites Ontario At The Mills Mall Hotel Ontario
Ayres Hotel Ontario
Ayres Suites Mills Mall Ontario
Hotel Style:
#2 Business Hotel in Ontario
#2 Green Hotel in Ontario
#3 Romantic Hotel in Ontario
#5 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ayres Suites Ontario Mills Mall staff and other travellers.
2 questions
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Rancho Cucamonga, California
2 months ago

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Questions? Get answers from Ayres Suites Ontario Mills Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Asked for room on 3rd floor away from elevators and with a mountain view”
 of 5 bubbles losrodartes, 28 Nov 2016 | Read review
“Check the floor !!”
 of 5 bubbles 95samv, 9 Nov 2016 | Read review
“We were on the ground floor and could hear an early riser tromping above so next time would go higher.”
 of 5 bubbles brucet427, 26 Oct 2016 | Read review
“If staying on the 1st floor, see about securing a room at the ends of the hotel, away from the conference room. Tends to be much quieter.”
  • Available microwave and coffee machine
  • View from window looking towards room door
  • View of Ontario Mills Mall parking lot
  • Workstation table
  • Radio alarm clock
  • Leather sofa
  • 32
  • Clean with easy access to towels
 of 5 bubbles K8981RQgaryp, 18 Sep 2016 | Read review
“The room we were in was nice and spacious .”
 of 5 bubbles Cryjohn, 7 Sep 2016 | Read review
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