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Hampton Inn & Suites Ontario

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Hampton Inn & Suites Ontario
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387 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Ridgecrest, California
Reviewed 1 week ago

The room was very clean and quiet. However, with it's proximity to the airport we expected a shuttle to be available. The staff notified us that there was no shuttle; they would call an Uber driver for us.

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Helpful?
Thank OldOneNow
Lancaster, United States
Reviewed 1 week ago

Very Clean room. People are friendly. Breakfast is ok, A little bit small room compare to others. Pillows could be better. Parking a little bit away from the building. They have small parking infront of the hotel.

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Helpful?
Thank ricou211
El Paso, Texas
Reviewed 1 week ago

It's a great location and it's close to everything. Great experience and great breakfast options. It changed daily. I will definitely stay here again if I travel to that area again. It's right next to a huge mall and several restaurants. Great options right next door to you.

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Helpful?
Thank CharlieC1979
Tucson, Arizona
Reviewed 1 week ago

Easy access from I-10. We had an excellent dinner at Ontario Mills Mall across the parking lot at Market Broiler. Breakfast was very good, bed comfortable, room was quiet, and Internet worked well. Overall, an excellent place.

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Helpful?
Thank Ken370Z
Los Angeles
Reviewed 3 weeks ago

Service, staff, Clean rooms, complimentary breakfast was awesome. I was skeptical at first about staying here. But after this great experience. I will keep the number for reservations to all ways stay at this Hampton Inn.

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Helpful?
Thank deborahgJ2552NM
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello deborahgJ2552NM, We love to smile here at the Hampton Inn & Suites Ontario and I so glad that you noticed. Thank you for highlighting our service, cleanliness and complimentary breakfast. We are honored that although you were skeptical, you took a chance and had a great experience. We most certainly look forward to welcoming you again. Always In Hamptonality,...

Fontana, United States
Reviewed 4 weeks ago via mobile

You feel at home the moment you arrive at the Hampton inn & suites in Ontario. You are greeted with a smile from check in to check out. I was in a double queen studio suite and it was very spacious. The layout of the room is very nice. The bathroom was a nice size as well. The toilet was...

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Helpful?
Thank Joy B
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Joy B, THANK YOU, for taking time to share this awesome review with us and trip advisor. It was a pleasure to have you and your family stay, and it was very nice texting back and forth with you to ensure that your requests were complete. Thank you for mentioning the layout and comfort of our rooms and of...

Reviewed 4 weeks ago

As this was a business trip, it was just a place to stay overnight. Adequate, but not a place I would choose for any longer than a night or two. Walls are thin - someone with a very bad cold across the hall was coughing continuously and the next door neighbor had the TV blaring until the early morning hours.

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Helpful?
Thank Janice B
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Janice B, Thank you for taking the time to share your experience, although the thin walls were a challenge during your stay. Please accept my sincerest apologies for any inconvenience this may have caused. I hope this has not deterred you from staying at our property or any other Hilton property in the future. We hope to see you...

Indianapolis, Indiana
Reviewed 4 weeks ago

The room was large, clean, and updated. It had plenty of amenities (fridge, microwave, desk, tv, coffee, ear plugs, etc.), and the bed was very comfortable. The common area is very nice as well. The customer service really makes this place stand out though. As an example, I was up several hours before breakfast (about 4am). I went to the...

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Helpful?
Thank Person_1776
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello Person_1776, WOW, I certainly appreciate you mentioning the breakfast attendant going above and beyond for you as that is what it is all about. Thank you for mentioning your interaction with several other members of the staff to be just as helpful. Your description of our rooms to be large, clean, updated, comfortable is appreciated. We are grateful that...

Fletcher
Reviewed 31 October 2016

The Ontario, CA Hampton is a very good hotel in a good location to the I-10 and the I-15. I have stayed her numerous times over the years. There are restaurants within walking distance and one right across the street. Fitness center was nice and the equipment worked. Parking is limited, but there is plenty in the Ontario Mills Mall...

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Helpful?
Thank DonKope
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello DonKope, Thank you for taking the time to share your experience with the trip advisor community. I agree we are in a great location, surrounded by great eateries and shopping. Thank you for also mentioning our fitness center and our extended parking. We certainly look forward to welcoming you again. Always in Hamptonality, Laura

San Francisco, California
Reviewed 26 October 2016 via mobile

As a Diamond Hilton Honor member, I travel a lot for work. I always stay at Hiltons as you know you are getting a quality hotel. This hotel was nice but more like a Motel 6 as far as room decorations/furniture. Needs to be updated for sure. However the staff is incredibly friendly and location is great - located walking...

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Helpful?
Thank chargersox
HamptonOntario, Assistant General Manager at Hampton Inn & Suites Ontario, responded to this review

Hello chargersox, Thank you for sharing your experience with us and the trip advisor community. I appreciate you mentioning the needed update on our decor and I especially appreciate you acknowledging our incredibly friendly staff and great location. Thank you for your loyalty as a Diamond Hilton Honors member, we hope to see you again soon. Always in Hamptonality, Laura

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Ontario

Address: 4500 Mills Cir, Ontario, CA 91764-5219
Region: United States > California > Ontario
Price Range: $157 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Ontario 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Ontario
Hampton Inn Ontario
Ontario Hampton Inn
Hotel Style:
#1 Romantic Hotel in Ontario
#1 Family Hotel in Ontario
#7 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Ontario staff and other travellers.
1 question
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California
over a year ago

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Questions? Get answers from Hampton Inn & Suites Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are on the top floor on the front side of the hotel.”
 of 5 bubbles msotonyc, 29 Mar 2016 | Read review
“If you use this hotel, don't say I didn't warn you.”
 of 5 bubbles larryr973, 23 Mar 2016 | Read review
“tough to make choices as there's always noisy people in this place”
 of 5 bubbles AnneP452, 17 Feb 2016 | Read review
“Get room on front of hotel or 2nd or 3rd floor. Street runs behind hotel very close and noise is factor on first floor.”
 of 5 bubbles jimf8, 19 Jan 2016 | Read review
“Stay elsewhere”
 of 5 bubbles Idahotraveler88, 17 Dec 2015 | Read review
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