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Clean, reasonably priced, very nice staff. I ate in the restaurant several times and every meal was actually really good. We used the shuttle from the airport, to go shopping ,and attend the Jehovah’s Witness Assembly hall in Mira Loma, the shuttle is free and...More
Staff was awesome. They are very accomodating. The rooms are clean and up to date. The grounds are very nice. Very close to ontario mills mall. Really good restaurants next door. I would highly recommend.
I’ve stayed at this hotel numerous times in the last six months and I’m always impressed and happy with the entire stay. The front desks agents are always so helpful and welcoming and are always personable.
Stephanie, Chidie and Mary always ensure my stay is...More
Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference CenterResponded 4 days ago
Thank you so much for taking the time to leave us a review on TripAdvisor.
We are delighted to hear that you enjoyed your recent stay with us and your recommendation means a great deal to our team. I will make sure to...More
The only problem we had with the handicap accessible room was that the shower wouldn't drain, not because the drain was clogged, but because the drain was higher than the rest of the floor of the shower. Otherwise, no problem with the facilities.
Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference CenterResponded 2 weeks ago
Thank you for taking the time to leave us a review on TripAdvisor.
First and foremost, please allow me to apologize for the inconvenience you encountered with the handicap accessible shower. We appreciate you bringing this to our attention.
Thank you so much...More
My stay was for a family function. The hotel is very close to Ontario Airport and the shuttle service was a plus, Eddie was a real nice fellow. No refrig or microwave, that was a bummer. Room had a very nice fragrant smell. Toilet would...More
Thank Kyle C
Response from Ian A, Front Office Manager at Ontario Airport Hotel and Conference CenterResponded 4 weeks ago
Dear Kyle C,
Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your compliments to our wonderful team members, especially with your mentioning of our Bellman, Eddie. I do apologize for the inconveniences you experienced with...More
Thank you for your interest in our hotel. We do have a complimentary shuttle to and from the Ontario Airport. Our shuttle runs from 4:30am to 11:30pm. We ask that you call the hotel when you are ready for pick up at the... More
Thank you for your interest in our hotel. We do have a complimentary shuttle to and from the Ontario Airport. Our shuttle runs from 4:30am to 11:30pm. We ask that you call the hotel when you are ready for pick up at the airport and that you schedule your drop off time with the Front Desk.
Also, all the comments regarding the issues have been resolved. Please feel free to contact the hotel directly and will be happy to assist.