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Ontario Airport Hotel and Conference Center

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Ontario Airport Hotel and Conference Center
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290 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Santee, California
1 review
Reviewed 3 days ago NEW

Stayed at the Ontario Hotel in February of 2016 and again in November 2016. Both times were great. Hotel has a contemporary vibe yet comfortable. The employees are all nice and accommodating. It is clean, quiet and the beds are comfortable. I love the pool area with jacuzzi too.

Helpful?
Thank moonpatt
Redding
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

This is a nice hotel with all the ammenities that you would expect from a conference capaable facitlity. Rooms were comfortable, staff was friendly. Just two low marks for this hotel. The internet service, particularly in the guest rooms, was terrible. If you are there on business and are hoping to do some work online while you are there, you... More 

Helpful?
Thank Wayne G
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Wayne G: Thank you for staying with us and for taking the time to post your comments and rate your experience with us. I was concerned to hear about your experience with the Internet and the conference room chairs. I would like to take this opportunity to apologize. I have discussed these topics with the Chief Engineer and the... More 

Banning, California
1 review
Reviewed 3 weeks ago

I choose to stay here when flying out of Ontario Airport. Free parking for my car and a quick shuttle over to the airport make this a very convenient, affordable, pleasant place to spend my night-before-departure. On this trip, I was able to join other patrons at the bar for dinner and watching the final World Series baseball game WITH... More 

Helpful?
Thank carolhixson
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear carolhixson: It is always nice to have you back at the hotel, and I appreciate your specific comments about your experience with us. Your feedback is very important to our efforts to continuously improve guest satisfaction: we strive to do the best job we can, and letters like yours make it all worthwhile. I've shared your comments with all... More 

Ellensburg, Washington
Level Contributor
301 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 3 weeks ago

Stayed here many times for work, close to airport without the noise, nothing around this place redeeming. Really need a car here. Bar is good and they have a good menu. Rooms are spacious and clean. They allow pets which can mean noise. They may be rebranding soon and that likely will improve it.

Helpful?
1 Thank Nate C
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Nate C: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager More 

Los Angeles, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago via mobile

I stayed at this hotel for 1 night prior to a business conference that was held here. The check in process was quick and the front desk attendant service is great. I was assigned a room on the 3rd floor. The room itself is outdated, but this was not my concern since I chose to stay in this hotel for... More 

Helpful?
1 Thank HeidiHonigmelone
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear HeidiHonigmelone: Thank you for staying with us and I appreciate your kind scores and specific comments about your experience with us. I would like to apologize for the odor in your guest room. I have shared your survey with the Executive Housekeeper, and asked him to fix the issue. I know that does not change your experience but I... More 

Travellers are raving about these Ontario hotels

Sonora, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 October 2016

we stayed at the Ontario Airport for our conference. The rooms are large and clean. Smelled fresh without smelling like chemicals Bathroom clean and towels fresh. The meeting rooms were well equipped. Sound was great. Meals were good. The fitness room has lots of equipment that works! it was clean. The staff was very friendly and helpful.

Helpful?
Thank Faustina W
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Faustina W: Thank you for choosing to stay with us, and I appreciate your specific comments about your experience with us. We strive to do the best job we can, and letters like yours make it all worthwhile. I've shared your comments with all of our staff, and I know they will take compliments like yours as seriously as... More 

1 review
Reviewed 1 October 2016

I recently attended a conference at this hotel for a few days. The WIFI was TERRIBLE. It's 2016, figure it out! Additionally, our AC was broken in our room. I called the front desk to tell them but it was late and I didn't want maintenance to come up to the room (thankfully, because they came the next day and... More 

Helpful?
Thank Jillian K
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Jillian K: Thank you for staying with us and for taking the time to post your comments and rate your experience with us. I was concerned to hear about your experience with the Internet and you’re a/C. I would like to take this opportunity to apologize. I have discussed these topics with the Chief Engineer and the Front Desk... More 

Goodyear, Arizona, United States
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 September 2016

Staying at hotel after driving in from Phoenix a four and half hour drive I decided to try the hotel restaurant. Glad I did sat at the bar service was great and food was better. Had the fish and chips.

Helpful?
Thank Christopher S
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Christopher S: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager More 

Palm Springs, California
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 September 2016

From the moment I walked into the lobby, I could tell it was going to be very nice. The elevators were nice and quick at all times. The room was very nice and clean. Bed was very comfortable. Nice new tv. Curtains were very dark to allow a good nights sleep.

Helpful?
Thank John M
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear John M: Thank you for staying with us and I appreciate you taking the time to post your comments and rate your experience with us. Sincerely, Ian Asmundson Front Office Manager More 

Long Beach, CA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 September 2016

Check in was quick and easy. The staff were polite, friendly, and professional. The room was clean and nice. We used the pool area which was clean and had plenty of sun and shade. There were plenty of lounge chairs and a staff member brought out extra towels to everyone. The staff member that checked me out was very terse.... More 

Helpful?
Thank Termited
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Termited: Thank you for choosing to stay with us, and I appreciate your specific comments about your experience with us. We strive to do the best job we can, and letters like yours make it all worthwhile. I've shared your comments with all of our staff, and I know they will take compliments like yours as seriously as I... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.1 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles. ... more   less 

Additional Information about Ontario Airport Hotel and Conference Center

Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Region: United States > California > Ontario
Price Range: $126 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Ontario Airport Hotel Ontario
Ontario Hilton
Hotel Style:
#14 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ontario Airport Hotel and Conference Center staff and other travellers.
4 questions
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Temecula, California
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Ontario Airport Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Cabana rooms are the best”
 of 5 bubbles moonpatt, 30 Nov 2016 | Read review
“Park on the east side of the hotel for easy access o tthe elevators”
 of 5 bubbles JohnM866, 26 Sep 2016 | Read review
“Be sure to ask if you want a fridge - they don't come in the rooms.”
 of 5 bubbles NanaQuilter, 20 Sep 2016 | Read review
“A view of the pool is great”
 of 5 bubbles carleneh2013, 27 Aug 2016 | Read review
“I was the 7th floor in the corner facing the mountains. Very quiet.”
 of 5 bubbles laurieh378, 6 Jun 2016 | Read review
5 of 5
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