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Ontario Airport Hotel and Conference Center

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303 Reviews from our TripAdvisor Community

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Showing 280: English reviews
Portales, New Mexico
Reviewed 27 March 2015

This hotel does a great job taking care of customers. The restaurant is staffed with friendly, caring waitstaff. Only negatives are most rooms don't have a refrigerator and/or microwave. Bathrooms are pretty small making it very difficult for two people to get ready in the morning. Otherwise, property is clean and maintained from what we could see. WiFi in room...

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Helpful?
Thank Robert S
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Robert S: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful...

Greensboro, North Carolina
Reviewed 21 March 2015

Hotel not very well taken care of, but this story tops it. Checked in, and had several items to put in a refrigerator, which our room had. Next morning, noticed that refrigerator wasn't working, called the front desk (7:08am) and asked them to change the refrigerators. Return to the hotel at 8:10pm that evening, and guess what, refrigerator hadn't been...

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2Thank rryan313131
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear rryan3131: Thank you for taking the time to answer the survey and providing your comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was quite distressed to read that...

Fortaleza, CE
Reviewed 18 March 2015

My wife and I had stayed here when it was a Hilton, and I'd stayed here one time since. We chose to stay here this time as it cost less than other heaby hotels such as Homewood Suites, Hyatt, etc. We chose an Executive room and it was large, and had a balcony with sliding door, on an upper floor....

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Thank Sutter
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Sutter: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. Sincerely, Ian Asmundson Front Office Manager

Salt Lake City, Utah
Reviewed 17 March 2015

First, let me give a shout out to Ian. When we arrived at the hotel on March 9th, we discovered the reservation had been made for February 9th. No problem. He took care of us and got us the rooms we needed for the number of nights we needed. All the staff was always very helpful, Javier, the shuttle driver,...

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Helpful?
Thank Richard M
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Richard M: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful...

New York, NY
Reviewed 12 March 2015

The good: good location, decent room, decent bed, very good price. Good breakfast and an OUTSTANDING women hostessing the buffett. If you want to check-in, go to sleep, wake up and leave, it's not a bad choice. If you want anything more, there are better choices in Ontario. The con: It's broken. The front desk staff on the first night...

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Helpful?
Thank mem212
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear mim212: Thank you for taking the time to answer the survey and providing your comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was quite distressed to read that...

Fair Oaks
Reviewed 6 March 2015

Seems like an older hotel that was recently purchased. Everything looked good from afar, but if you took a closer look you could see all the age spots. Positives: The rooms are very large with large HD TVs. Beds are comfortable and plenty of pillows Negatives: I was on the first floor and my sliding door opened directly to the...

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1Thank golfnutt234
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear golfnutt234: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was concerned to hear about your experience with the cleanliness of your...

Reviewed 6 March 2015

Ontario Airport Hotel and Conference Center was once the Hilton. I must say that upon arrival to the hotel room, I was disappointed. The temperature was dropping that night, so that turned on the heater; however, the heat would not circulate in the room. I turned the temperature up to 72 degrees. The heating system made noise like a generator...

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Thank Theresa M
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear Theresa M: Thank you for taking the time to answer the survey and providing your comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was quite distressed to read...

Coachella, California
Reviewed 3 March 2015

I stayed here for one night while attending a two day conference on site. The property is kept very clean. The parking is free and easily accessible. There are tons of restaurants and fast food places just down the street off Miliken. The lobby is very big which makes for a nice first impression. The staff was the best. They...

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3Thank mendez99
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear mendez99: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In particular, I know that our entire staff will be very grateful for...

Fort Wayne, Indiana, United States
Reviewed 16 February 2015

We got a deal on Hotwire $71/night and they said that this is 3.5 star, I beg to differ. It was in a nice location from where we wanted stay, but not the greatest update and the bathroom was extremely small. Toilet was very close to sink and tub. But, Bed was very comfortable and rooms were large and roomie....

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2Thank KkFiff
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear KkFiff: I appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. I was concerned to hear about your experience with the cleanliness of your...

Reviewed 11 February 2015 via mobile

Arrived for a quick one day trip and was checked into my room in no time flat. Was a bit hungry (thank you airlines for servicing crappy food that I had to pay extra for ) and the front desk made sure that I was able to get a room service order in before anything closed down. Hey, no surprises....

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Helpful?
Thank RobertYUL
Ian A, Front Office Manager at Ontario Airport Hotel and Conference Center, responded to this review

Dear RobertYUL: It is always nice to have you back at the hotel. I do appreciate your kind scores and specific comments about your experience with us. I will certainly share your survey with our entire team, as we believe it very important for all associates to be able to see how our guests rate their stay with us. In...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Ontario Airport Hotel and Conference Center is centrally located in the Inland Empire of Southern California 2.1 Miles away from the Ontario International Airport and the Ontario Convention Center. This convenient location is also accessible via major highways to the surrounding areas of Claremont, Pomona, Riverside, Temecula, San Bernardino, Palm Springs and Los Angeles. ... more   less 

Additional Information about Ontario Airport Hotel and Conference Center

Address: 700 North Haven Ave, Ontario, CA 91764-4902 (Formerly Ontario International Airport Hotel)
Region: United States > California > Ontario
Price Range: $134 - $191 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ontario Airport Hotel and Conference Center 3.5*
Number of rooms: 309
Reservation Options:
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Also Known As:
Hilton Ontario Airport Hotel Ontario
Ontario Hilton
Hotel Style:
#14 Business Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from Ontario Airport Hotel and Conference Center staff and other travellers.
4 questions
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Temecula, California
over a year ago
over a year ago

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Questions? Get answers from Ontario Airport Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Awesome beds and linen! Starbucks coffee in lobby! Cabana rooms right next to pool!”
Frequenttrvler33, 12 Feb 2017 | Read review
“double bed rooms are spacious”
797dwayneb, 27 Dec 2016 | Read review
“Cabana rooms are the best”
moonpatt, 30 Nov 2016 | Read review
“Park on the east side of the hotel for easy access o tthe elevators”
JohnM866, 26 Sep 2016 | Read review
“Be sure to ask if you want a fridge - they don't come in the rooms.”
NanaQuilter, 20 Sep 2016 | Read review
5 of 5