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2017-12-24 2017-12-25
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    Ontario Gateway Hotel

    2200 E Holt Blvd, Ontario, CA 91761-7671
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    Lowest prices for your stay
    2017-12-24 2017-12-25
    US$110
    US$64
    SAVE US$46
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    Traveller (12)
    Room & Suite (24)
    Dining (1)
    Azure Hotel & Suites Ontario, A Trademark Collection Hotel
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    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    514 reviews
    #1 of 10 hotels in Rancho Cucamonga
     
    Overview
    • Excellent0%
    • Very good13%
    • Average17%
    • Poor36%
    • Terrible34%
    25 Oct 2017
    “DO NOT RECOMMEND”
    20 Sep 2017
    “Needs Serious Renovations”
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Laundry Service
    Tennis Court
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Azure Hotel & Suites Ontario, A Trademark Collection Hotel
    852 reviews
    #3 of 41 hotels in Ontario
     
    Hyatt Place Ontario / Rancho Cucamonga
    565 reviews
    #4 of 41 hotels in Ontario
     
    Country Inn & Suites By Carlson, Ontario at Ontario Mills
    587 reviews
    #6 of 41 hotels in Ontario
     
    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    514 reviews
    #1 of 10 hotels in Rancho Cucamonga
     
    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (29)
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    1 - 5 of 29 reviews

    Reviewed 25 October 2017

    Two out of the three days at this property, I had to request towels that housekeeping forgot to leave in room. One day they left only one coffee cup. The phone was not working properly when attempting to contact front desk. The window in our...More

    Thank Carol P
    Response from Emad A, General Manager at Ontario Gateway HotelResponded 27 October 2017

    Dear Guest, Thank you for your comment, please allow me to apologize for the issue you encountered during your stay, we always thrive to be give the best service and again we are sorry for the inconvenience. We are a new management company and definitively...More

    Reviewed 18 October 2017

    It certainly looks like the staff have paid attention to negative reviews, and it doesn't seem like the same hotel. They don't charge for parking now, although the barriers don't operate any more either. Room was clean and spacious. They could do with another elevator/lift,...More

    Thank jono64a
    Response from Emad A, General Manager at Ontario Gateway HotelResponded 20 October 2017

    Dear Guest, Thank you for your kind words and comments, we are improving the hotel and more to come very soon, we are proud of our team efforts, I am sure on your next visit you will see more amenities as well. As a new...More

    Reviewed 20 September 2017

    I tried five rooms before they found one with a working A/C and a toilet seat that I would use. Entire property smells of mildew and urine. Bathrooms are disgusting. Toilet seats are 10 years old with cigarette burns and sloughing plastic. Bathtub floors are...More

    Thank Michelle C
    Response from Emad A, General Manager at Ontario Gateway HotelResponded 10 October 2017

    Dear Guest, Thank you for your comments, immediately we will investigate and correct the issues and sorry for the inconvenience. We are a new management at the hotel and we will like to get another opportunity to take care of your future reservation. Please reach...More

    A TripAdvisor Member
    1
    Reviewed 16 September 2017 via mobile

    Attended a 3 day conference at the Ontarion convention Center. The parking experience was horrible. $10 to park, no in and out or you pay again. No outside food in the facility. They have their maintenance workers guarding the entrance as if they were guards...More

    Thank A TripAdvisor Member
    Management response:Responded 18 September 2017

    Dear Valued Guest, Thank you for your recent comment, I am not sue if you are talking about the same hotel because the Ontario Gateway Hotel previously Ontario Convention and Airport Hotel doesn't charge for Parking at all, if yes, you were charged please contact...More

    Reviewed 15 August 2017

    Traveling on a budget and getting an unbelievably low price through Booking.com, we booked this hotel thinking it was a different one with a similar name; I got worried when I read the reviews here. When we couldn't cancel without a penalty (prepaid), we gave...More

    Thank Blakesleefam
    Response from Emad A, General Manager at Ontario Gateway HotelResponded 20 October 2017

    Dear Guest, We are a new management team as of August 15th, would love the opportunity to serve your reservation needs personally in the future, please contact me personally so I can take care of your future reservation. I am sure on your next visit...More

    Azure Hotel & Suites Ontario, A Trademark Collection Hotel
    852 reviews
    #3 of 41 hotels in Ontario
     
    Hyatt Place Ontario / Rancho Cucamonga
    565 reviews
    #4 of 41 hotels in Ontario
     
    Country Inn & Suites By Carlson, Ontario at Ontario Mills
    587 reviews
    #6 of 41 hotels in Ontario
     
    Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
    514 reviews
    #1 of 10 hotels in Rancho Cucamonga
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$72 - US$162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 299
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Hotwire, getaroom.com, HotelsforEveryone, HotelQuickly, Cancelon and Evoline ltd so you can book your Ontario Gateway Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Ontario
    • Also Known As
    • Radisson Ontario Airport Hotel Ontario ,
    • Marriott Ontario ,
    • Ontario Marriott
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    Traveller (12)
    Room & Suite (24)
    Dining (1)
    Pool & Beach (1)
    Hotel & Grounds (23)
    Bathroom (2)
    Business Centre & Event Rooms (2)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 41 hotels in Ontario
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    Ask a question
    Questions & Answers
    KaliKross
    10 October 2015|
    AnswerShow all 4 answers
    Response from flyboymlc | Reviewed this property |
    I did not have bed bugs, my room was clean and comfortable. I stayed in the wing facing Holt Blvd, not near the train tracks. I've stayed 3 times from Priceline.
    2
    Votes
    Room Tips
    "You either get a view of the parking lot or a view of an abandoned courtyard."
    Read review
    "Don't bother. No such thing now. I had been there in 2006 when it was a Marriott and it was this reason..."
    Read review
    "It's best to ask to see your room first."
    Read review
    "The coffee pot and the vents had mold and mildew. Fungus on the molding. ROACH walking across bathroom floor!"
    Read review
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