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DoubleTree by Hilton Hotel Ontario Airport

Doubletree.comUS$140*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Ontario Airport
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1,198 Reviews from our TripAdvisor Community

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Showing 1,167: English reviews
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Orwigsburg, United States
Reviewed 5 days ago NEW

Stayed here for business in May, place is clean and average. It is our company "preferred" hotel in this area, but I feel it is way overpriced compared to other local hotels. I paid $219/ night and could have saved $50-70 at other local comparable hotels. Next time in the area I will try something else.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnbO4881FL
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello johnbO4881FL, Thank you for taking the time to give a review! We appreciate you staying with us, and hope that you would you would have a change of heart staying at another property, considering our prices are very competitive to other full service hotels in the area. Thank you, DoubleTree by Hilton Ontario, Ca.

Green Bay, WI
HOTEL’S FAVOURITE REVIEW
Reviewed 17 March 2017 via mobile

I stayed here to take a flight out of Ontario early in the morning. The hotel is close by and offers a free airport shuttle. I checked in with digital key, so no need to go to the front desk. Then I returned my rental car to Hertz. They gave me a direct number to call and the shuttle specifically...

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Helpful?
Thank klvaile
About Hotel's Favourite Review
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello klvaile, Thank you for a great review helping us he spread the word! Hope that you would join us in the near future. Sincerely, DoubleTree by Hilton Ontario, Ca.

Pleasanton, California
Reviewed 1 week ago

Had to call to have my room done - when it was done the toiletries were not restocked - generally pretty disappointed with the way in which I was treated this whole trip. It should be more than just those COOKIES !!

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Helpful?
Thank Daniel D
Management response:

Dear Daniel D. Thank you for your comments and bringing this matter to our attention. We will certainly address this issue with the housekeeping management and take appropriate action. We hope you will return to our property and give us an opportunity to show our commitment to providing excellent guest service. Thank you, DoubleTree by Hilton Ontario, Ca.

Corpus Christi, Texas
Reviewed 1 week ago

My family and I recently stayed here before flying out the next morning. The courtyard is beautiful and is a nice place to unwind while kids are swimming in the pool. The shuttle is convenient, it leaves every 30 minutes for the airport and it takes only about 5 minutes to get to the airport.

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Helpful?
Thank SueC810
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello SueC810, Thank you for your review! I'm happy to read you enjoyed your stay with us and had an opportunity unwind. We hope to have you return as our guest soon. Sincerely, DoubleTree by Hilton Ontario, Ca.

Reviewed 1 week ago

I would recommend this hotel if you are staying for business within the Inland Empire in So. Cal. The amenities are great. Especially when you are being welcomed by the friendly staff at the front desk with a fresh and warm Chocolate Chip Walnut Cookie while checking in.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank vetteman2k7Z06
Management response:

Hello vetteman2k7Z06, Thank you for giving us such a great review! It was a pleasure having Chevrolet staying with us. Thank you for the recommendation, we are proud of delivering smiles at the DoubleTree by Hilton Ontario. We certainly hope to have the pleasure of having you stay with us again. Kind Regards, DoubleTree by Hilton Ontario, Ca.

Prescott, Arizona
Reviewed 1 week ago

NOT Hilton quality. I would NEVER stay here again. I have seen nice Super 8 motels. The staff was very friendly and helpful and the food was good. The facility was the problem. Dumpster outside the kitchen smelled 50 yards away. This hotel needs serious help

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 698shawnt
Management response:

Hello 698shawnt, Thank you for your review, My sincere apologies this is typically not the experience when it comes to cleanliness that we would like you to have. I'm happy to read that you found our staff helpful and that you liked our food. Should your travels bring you back to Ontario we hope you give us another opportunity to...

Reviewed 1 week ago via mobile

I've stayed here for work a few times and I have not had very good experiences. I always end up in the furthest tower away from the lobby which can be confusing to get to and from if you are unfamiliar with the layout. I swear I get lost every time I'm there. The last time I was there I...

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Helpful?
Thank Babesr
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Babesr, Thank you for taking time to give a review, Please accept my sincere apologies for the terrible situation you went through while a guest at our hotel. I have to admit that this is quite embarrassing and of course not the kind of stay we typically provide at the DoubleTree by Hilton Ontario, Ca. Sincerely, DoubleTree by Hilton...

Ontario, United States
Reviewed 2 weeks ago

The hotel rooms in this hotel are very nice and clean and the staff do everything possible to make it a comfortable visit. The cookie is a nice touch at check in. Great hotel for business trips and events.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank gloriaa463
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello gloriaa463, Thank you for your review. I'm glad to hear that your overall experience at the DoubleTree by Hilton Ontario Airport Hotel was wonderful. We look forward to seeing you again in the very near future. Regards, DoubleTree by Hilton Ontario, Ca.

Reviewed 2 weeks ago

This is my favorite place to stay when I'm in the area. I've stayed there many times over the years and always check for availability here first for trips. The newly renovated rooms are nice, no airport noise, great food at Porter' Steak House and the lounge area as well. Misty's, located in the hotel, is a nice night club...

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Helpful?
Thank Bill G
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Bill G, Thank you for the great review! At the DoubleTree by Hilton Ontario Airport Hotel we strive on a daily basis to make sure every guest has a memorable experience. We can only hope that each guest will feel as if our hotel is their "Home Away From Home". We look forward to welcoming you back. Kind Regards,...

Reviewed 2 weeks ago

Although this is located near the airport, any issue with flight noise was not a problem, nor was there any noise from hallway or rooms adjacent to ours. I Highly recommend this location. There is plenty of staff at check-in and at the breakfast area. So quick, efficient service was provided.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kathleenbG5995FI
MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Dear kathleenbG5995FI, Thank you for taking the time to give us such a great review! We appreciate the recommendations, We hope to see return soon. Regards, DoubleTree by Hilton Ontario, Ca.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree by Hilton Ontario Airport is Ontario's largest and most luxurious hotel. Our resort-like hotel is only five minutes from the Ontario International Airport and adjacent to the Ontario Convention Center. Hotel is centrally located just off I-10 and conveniently located near Ontario Mills Mall, Vistoria Gardens and Fontana's California Speedway. Hotel features 484 guestrooms, heated swimming pool and spa, state of the art fitness center, complimentary business center, complimentary WI-FI in the lobby, complimentary shuttle service to/from Ontario International Airport, complimentary parking, Porter's Prime Steakhouse, Citrus West, Misty's Lounge, Vineyards Lobby Bar, Starbuck's and In-room dining. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Ontario Airport

Address: 222 N Vineyard Ave, Ontario, CA 91764-4428
Region: United States > California > Ontario
Price Range: $174 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Ontario Airport 3.5*
Number of rooms: 484
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotwire, Orbitz, Hotels.com, Travelocity, Priceline, Cancelon, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Ontario Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Ontario
Ontario Doubletree
Hotel Style:
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Ontario Airport staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to the convention center are quieter”
, 17 May 2017 | Read review
“There are 3 buildings and I prefer building 1 on the first floor.”
billgE7937FW, 11 May 2017 | Read review
“Well, if you want to be closed to the lobby, ask for a room closed to the lobby when booking.”
FrancoisJean_can, 7 Feb 2017 | Read review
“Rooms at the backside is better due to extra access and parking.”
HerbiR, 22 Jan 2017 | Read review
“I faced parking lot and had a good walk to room. So much for Silver status.”
mjamesChicago, 16 Dec 2016 | Read review
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Prices are for 1 room, 2 adults
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