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DoubleTree by Hilton Hotel Ontario Airport

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DoubleTree by Hilton Hotel Ontario Airport
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1,093 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Ontario Airport
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Showing 1,063: English reviews
Las Vegas, Nevada
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 3 weeks ago

one of the properties I stay at when in the ONT area, this trip was short notice, as some are, they had a corner room in the back building, first floor, king, my kind of room, clean comfortable, quiet, easy entry, not hassle, IF I had this room every time this property would be my "always go to" but, business... More 

Helpful?
Thank BartonRix
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello BartonRix, Thank you for your review. Hopefully, you will be able to come and stay at the DoubleTree by Hilton Ontario Airport Hotel on a non-business trip. Until then, we look forward to your return. Respectfully, Yolanda More 

San Diego, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 weeks ago

The hotel was charming and had much to offer the traveler. The staff was friendly and professional. The hotel, rooms and ground were meticulously and impeccably maintained. I would highly recommend staying here and will be back again in March.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank maggielc100
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello maggielc100, Thank you for your review. We look forward to providing you with another memorable experience when you return in March. Sincerely, Yolanda More 

Merrillville
1 review
Reviewed 3 weeks ago

Love this hotel. The cookies at check in are to die for. Plenty of places to enjoy within the Hotel fom fine dining to hanging in the lounge for a drink. My next stay to Ontario will be with Doubletree!!!!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Francesca H
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Francesca H, Thank you for your review. I'm glad to hear that the DoubleTree by Hilton Ontario Airport Hotel is now your hotel of choice. We appreciate your patronage and look forward to your return in the very near future. Sincerely, Yolanda More 

Atlanta, Georgia
Level Contributor
158 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 4 weeks ago via mobile

Kind of strangely nice hotel. In some ways it was dated and in others it was kinda Polynesia fun. Breakfast was great. Room was clean and comfortable. I would return unless I had a better choice and location.

Helpful?
Thank DJ82184
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello DJ82184, Thank you for your review. Your description of your stay and our hotel is pretty interesting. We're undergoing renovations at the end of this month so that will assist in resolving the looking dated. I can only hope that you would return even if you had other choices because we are the best. Respectfully, Yolanda More 

Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 weeks ago via mobile

We usually stay here for the Scrapbook Expo because it has a shuttle to the Convention Center & Airport- but the place is looking sadder & sadder each year. Needs some major renovations. Carpet is stained & in desperate need of shampooing. Bathroom tile missing. Wood work could use sprucing up. Why keep coming back? Cuz my friend is a... More 

Helpful?
Thank AJEmerson
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello AJEmerson, Thank you for your review. Our hotel is currently scheduled to undergo renovations at the end of November. Yes, we are anxiously awaiting our new and improved look as well. Our main focus continues to be the overall cleanliness of the hotel and providing exceptional customer service until our renovations are complete. The renovation process will take some... More 

Seattle, Washington
Level Contributor
297 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 4 weeks ago via mobile

Early morning flight makes this property very attractive. Shuttle service available, but there is plenty of parking as well. Friendly front office staff. Busy property and on the Saturday before Halloween lots of people with costumes. Room was huge and very clean. Lots of parties taking place and a bit noisy but it's not the fault of the hotel. Would... More 

Helpful?
Thank Jennifer B
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Jennifer B, Thank you for your review. Please accept my apologies in regards to no one being available at the front desk upon your checking out to assist you with your final receipt. This is definitely not our standard at the DoubleTree by Hilton Ontario Airport Hotel. I am pleased to hear that your overall experience was a good... More 

1 review
Reviewed 28 October 2016 via mobile

The rooms were very clean. The staff was very friendly. Yolanda at the front desk was very professional and kind. Tony the shuttle driver was on time and very helpful. I would highly recommend this hotel. I look forward in returning.

Helpful?
Thank Brandon E
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Brandon E, Thank you for your review. I would also like to thank you for the compliment and I will be sure to share your feedback with Tony along with the rest of our team. We look forward to welcoming you back and providing you with another exceptional stay. Respectfully, Yolanda More 

Inglewood
1 review
Reviewed 26 October 2016

There is a need for hospitality training for your front desk staff! (Ontario Airport location.) Encountered a rude young man, upon check in. Without even looking up at me, told me when I arrived that "we're booked " I had a reservation, then went on to say, well you can't check in until 3:30 we are at capacity... er ok?... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Nina F
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Nina F, Thank you for your review. Please accept my deepest apologies in regards to your experience upon check-in. I want you to know that our policy does not allow for rudeness of any kind on the part of our employees. Providing exceptional customer service is our business and there's no such thing as a bad day when it... More 

Coeur d'Alene, Idaho
Level Contributor
102 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 24 October 2016

The Doubletree Inn is a lovely hotel, and their center courtyard was beautiful! Colored water flowing and spouting at night, and in the day a lovely view to sit near and relax. The pool is comfortable and the jacuzzi delightful. The pre-paid breakfast was most filling and very tasty. The hotel room was really comfortable and the receptionist helped greatly... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank miss_jl
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello miss_jl, Thank you for your review. Your stay and experience at the DoubleTree by Hilton Ontario Airport Hotel is one that we strive to provide on a daily basis to all of our guests. Please continue to share your experience with your family, friends and colleagues. The goal is to get them to come and stay with us as... More 

Menifee, California
1 review
Reviewed 23 October 2016

Great location - close to Ontario airport, good ground communications (roads and highways) for others. Adequate parking, very friendly and helpful staff. Overall, it was a wonderful experience for all of us. Good choices in cuisine in the hotel plus facilities nearby.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank L729PFjimh
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello L729PFjimh, Thank you for your review. I'm glad to hear that your overall experience at the DoubleTree by Hilton Ontario Airport Hotel was wonderful. We look forward to seeing you again in the very near future. Respectfully, Yolanda More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Doubletree by Hilton Ontario Airport is Ontario's largest and most luxurious hotel. Our resort-like hotel is only five minutes from the Ontario International Airport and adjacent to the Ontario Convention Center. Hotel is centrally located just off I-10 and conveniently located near Ontario Mills Mall, Vistoria Gardens and Fontana's California Speedway. Hotel features 484 guestrooms, heated swimming pool and spa, state of the art fitness center, complimentary business center, complimentary WI-FI in the lobby, complimentary shuttle service to/from Ontario International Airport, complimentary parking, Porter's Prime Steakhouse, Citrus West, Misty's Lounge, Vineyards Lobby Bar, Starbuck's and In-room dining. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Ontario Airport

Address: 222 North Vineyard Ave, Ontario, CA 91764-4431
Region: United States > California > Ontario
Price Range: $168 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Ontario Airport 3.5*
Number of rooms: 484
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, Priceline and Travelocity so you can book your DoubleTree by Hilton Hotel Ontario Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Ontario
Ontario Doubletree
Hotel Style:
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Ontario Airport staff and other travellers.
1 question
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8 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have a refrigerator and microwave so if you need these, ask the staff during check in.”
 of 5 bubbles mgeorge987, 29 Nov 2016 | Read review
“Chose to stay in the main building. If you want a more pleasant room chose something that looks out over the courtyard and pool.”
 of 5 bubbles heinrichsmh, 18 Nov 2016 | Read review
“I like the building in the rear, away from lobby etc. a walk but quiet, the corner rooms are nice”
 of 5 bubbles BartonRix, 8 Nov 2016 | Read review
“Some rooms have refrigerators and microwaves.”
 of 5 bubbles suerober, 22 Oct 2016 | Read review
“Quiet rooms in building 3”
 of 5 bubbles karak292, 11 Oct 2016 | Read review
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