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DoubleTree by Hilton Hotel Ontario Airport

Doubletree.comUS$140*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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DoubleTree by Hilton Hotel Ontario Airport
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1,198 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Ontario Airport
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Showing 1,167: English reviews
Ripon, United States
Reviewed 15 June 2016

We'll be back here again when we are back down for softball. Friendly and helpful staff, clean room, close location to places we needed to go and parking lot was well lit. We will be retuning and recommending you all for this area.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Yvette L
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Yvette L, Thank you for your review. I am excited to hear that we are now your hotel of choice when visiting the Ontario area. Please continue to share your experience with your friends, family and colleagues. We look forward to welcoming you back. Respectfully, Yolanda

Mesa, Arizona
Reviewed 14 June 2016

Being in the hospitality industry myself, what a great tool to know your customers expectations prior to the delivery of service. So being a diamond member Hilton and this hotel had information regarding what my expectation prior to stay, I got a jacked up room. My only request is to stay on the highest floor. What I got was a...

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Helpful?
Thank 909boi
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience...

Atlanta, United States
Reviewed 13 June 2016

I have stayed here at least a dozen times previously. It's good, convenient, clean, well-kept - it is a large and very pleasant property. Two issues - relatively minor but definitely noticeable - to point out. 1) they must have some sort of room activity detector that turns off the A/C when I leave the room in the morning. Either...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Theodore K
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Theodore K, Thank you for your review. Please accept my deepest apologies in regards to the temperature of your guest room and the lack of parking available when you returned to the hotel. When a guest room is occupied our Housekeeping team will not adjust the temperature when servicing the guest room. I will definitely forward your feedback to...

Penfield, New York
Reviewed 11 June 2016 via mobile

First time here and not what I expected. When it says airport hotel, that means something to me. This is different. It's a resort near the airport, and it's a nice one. Staff is friendly and professional. Hotel is clean and well set up. Easy recommendation...GO!!

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Helpful?
1Thank deaconiupup
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello deaconiupup, Thank you for your review. I'm glad that our hotel and staff exceeded your expectations of staying at an airport property. I agree we are a resort located in the Inland Empire. Should your travels bring you back to the Ontario area, I would hope that the DoubleTree by Hilton Ontario Airport Hotel is now your hotel of...

Charlotte, North Carolina
Reviewed 11 June 2016

This hotel was very convenient to Ontario airport, free shuttle much appreciated. Good restaurants in hotel, rooms very clean and updated. I found the location to be perfect for business when flying into Ontario.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank timpV2895ZW
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello timpV2895ZW, Thank you for your review. We look forward to welcoming you back should your travels bring you back to the Ontario area. Respectfully, Yolanda

Medford, Oregon
Reviewed 9 June 2016

friendly staff- great entertainment--ACTUALLY EXCELLENT VALUE Staff was not robotic and seemed as if they cared that we chose their facility. At arriving at airport we still had no reservations, but shuttle driver didn't "blink" and took us right away Friendly encounter with front desk as well

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 292bradr
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello 292bradr, Thank you for your review. Without sounding biased, I would have to say that the DoubleTree by Hilton Ontario Airport Hotel is actually an "Excellent" value. Your stay is reflective of the experience that we strive to provide on a daily basis to all of our guests. Should your travels bring you back to the Ontario area, I...

Ontario, California
Reviewed 7 June 2016

Had a glitch with the A/C and the hotel Engineer Tino Delgado quickly got me in another room and let me get on with my night. That's the way it's supposed to be done Tino, sorry, but nobody wants to watch their A/C unit being repaired in their hotel room. He quickly made sure I was taken care of, switched...

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Helpful?
1Thank kevinrobertquigley
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello kevinrobertquigley, Thank you for your review. Please accept my deepest apologies in regards to your HVAC unit not working properly. I am in agreement, Tino is definitely an asset to the DoubleTree by Hilton Ontario Airport Hotel. He demonstrates on a daily basis that he is "Empowered" to resolve any guest issue and/or concern to their satisfaction. Thank you...

Bakersfield, United States
Reviewed 6 June 2016

Originally I had a room in the second building. At check in, I was given a room in the main building, not far from the main entrance and restaurants! I will defiantly stay there again. Also at check-in, I was given a Hhonors rewards points card for receiving points for eating the the hotel restaurant. The food was AWESOME!!!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Scott H
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Scott H, Thank you for your review. I'm glad you had an enjoyable stay coupled with excellent service. At the DoubleTree by Hilton Ontario Airport Hotel we strive to make every guest feel as if our hotel is their "Home Away From Home". We look forward to becoming your hotel of choice and consistently providing you with excellent customer...

Dublin, Ohio
Reviewed 3 June 2016

We chose the Doubletree at ONT for its location very close to the airport. Shuttle collected me directly from the rental lot after I returned a car and took us to the airport at 4.30 a.m. the following day. Decent room, very spacious, maybe showing its age a little. We ate a light dinner in Vineyards - good food, if...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Angus F
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Angus F, Thank you for your review. I'm glad you had an enjoyable stay and it's always good to hear when we've exceeded a guest's expectations. We're currently in the process of updating our guest rooms. This process will take some time due to us having 482 guest rooms and three buildings. Our goal will continue to be providing...

Shelton, United States
Reviewed 3 June 2016

It is one of the best hotels in the area. They really make you feel special and treat you as a honored guest. The accommodation and food are first class. I've stayed at this hotel many time over the past 25 years and have never been disappointed. The main restaurant is one of the best in Southern California .

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Fred M
YolandaMcKinney, Manager at DoubleTree by Hilton Hotel Ontario Airport, responded to this review

Hello Fred M, Thank you for your review and your continued loyalty to the DoubleTree by Hilton Ontario Airport Hotel. We look forward to you staying with us for another 25 plus years. We appreciate you and your valuable feedback. Sincerely, Yolanda

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Doubletree by Hilton Ontario Airport is Ontario's largest and most luxurious hotel. Our resort-like hotel is only five minutes from the Ontario International Airport and adjacent to the Ontario Convention Center. Hotel is centrally located just off I-10 and conveniently located near Ontario Mills Mall, Vistoria Gardens and Fontana's California Speedway. Hotel features 484 guestrooms, heated swimming pool and spa, state of the art fitness center, complimentary business center, complimentary WI-FI in the lobby, complimentary shuttle service to/from Ontario International Airport, complimentary parking, Porter's Prime Steakhouse, Citrus West, Misty's Lounge, Vineyards Lobby Bar, Starbuck's and In-room dining. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Ontario Airport

Address: 222 N Vineyard Ave, Ontario, CA 91764-4428
Region: United States > California > Ontario
Price Range: $174 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Ontario Airport 3.5*
Number of rooms: 484
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your DoubleTree by Hilton Hotel Ontario Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Ontario
Ontario Doubletree
Hotel Style:
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Ontario Airport staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from DoubleTree by Hilton Hotel Ontario Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closer to the convention center are quieter”
, 17 May 2017 | Read review
“There are 3 buildings and I prefer building 1 on the first floor.”
billgE7937FW, 11 May 2017 | Read review
“Well, if you want to be closed to the lobby, ask for a room closed to the lobby when booking.”
FrancoisJean_can, 7 Feb 2017 | Read review
“Rooms at the backside is better due to extra access and parking.”
HerbiR, 22 Jan 2017 | Read review
“I faced parking lot and had a good walk to room. So much for Silver status.”
mjamesChicago, 16 Dec 2016 | Read review
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