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DoubleTree by Hilton Hotel Ontario Airport

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Traveller (221)
Room & Suite (73)
Dining (20)
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Overview
  • Excellent46%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“double tree”(84 reviews)
“front desk”(174 reviews)
“main building”(22 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Ontario Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from DoubleTree by Hilton Hotel Ontario Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,366)
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All reviewsdouble treefront deskmain buildingmisty's loungecookiesconvention centerontario airportnice hotelinland empireroom was largenice poolnice staybusiness tripyolandalobbyconferencestarbucks
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221 - 225 of 1,332 reviews
Reviewed March 2, 2017

I've stayed in various DoubleTree hotels across the country and this has been the least impressive. Externally it boasts a huge "campus" with multiple buildings, but once you get past the lobby, navigating to guest rooms is confusing. Once I arrived in my room (not...More

Review collected in partnership with DoubleTree by Hilton
Thank V1542HScourtneym
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded March 3, 2017

Hello V1542HScourtneym, Thank you for your review, I apologize that we did not meet you expectations you did not receive the rest you deserve. Yes, our property is spread out into 3 buildings, however we do have assistance available if requested or if you have...More

Reviewed February 28, 2017

Had a weekend business trip and everything I needed was within the Hotel. However I wished that I had been forewarned of the construction throughout my 4 day stay. Porters Steakhouse was very good. Staff was helpful and friendly.More

Review collected in partnership with DoubleTree by Hilton
Thank briankulaf
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded March 1, 2017

Dear briankulaf, Thank you for taking the time to share your experience with us. I am happy to hear that everything you needed was within the hotel and you loved Porter's Steakhouse. However, I do apologize for the construction in just one section of our...More

Reviewed February 27, 2017

All around good experience. The rooms were very clean and newly remodeled. They picked me up from the airport in less than 10 after I called and treated me excellent the entire stay. I would recommend this hotel to everyone.More

Review collected in partnership with DoubleTree by Hilton
1  Thank brianbH1994WU
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded March 1, 2017

Dear brianbH1994WU, Thank you for choosing to stay at the Doubletree Ontario Airport during your visit to Ontario. I'm happy to hear that you were extremely satisfied with your room and our shuttle service. We strive to provide the best service to our guests and...More

Reviewed February 26, 2017 via mobile

Drive up from San Diego and stayed on a Tuesday night. Who knew they had a full on night club downstairs? Well maybe I would have if I check here first. Anyway, met our coworkers had drinks and danced and had a great time! On...More

1  Thank Denise C
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded February 27, 2017

Hello Denise C, Thank you for your review, I would hope that the next time you come to Ontario you join us for some time to unwind and have fun in Misty's. We have a live band 7 days a week! I agree we have...More

Reviewed February 23, 2017

This is the first time I stayed at this hotel so I didn't know what to expect besides Doubletree cookies! The hotel is currently undergoing renovations in the rooms on the first floor of building 2. I didn't walk to the other buildings to check...More

Thank TV_Girl120
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded February 24, 2017

Hello TV_Girl120, Thank you for you review! yes, we are at the tail end of our renovation, I'm glad to read the renovation had no negative impact during your stay. Our hotel is spread out into 3 buildings a total of 482 rooms it can...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$147 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (221)
Room & Suite (73)
Dining (20)
Pool & Beach (19)
Business Centre & Event Rooms (10)
Questions & Answers
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goodjobjoe
August 15, 2017|
AnswerShow all 2 answers
Response from CaliDgaf | Reviewed this property |
There is a Victoria Gardens about 8 mills from the hotel but I'm not sure if you can get the shuttle to take you there. You might want to contact the hotel to get a better answer to that question. Happy shopping
0
Votes
goodjobjoe
August 15, 2017|
AnswerShow all 3 answers
Response from MendozaMonica | Property representative |
Hello, We only service transportation to the Ontario Mills Mall. We suggest Uber or a taxi.
0
Votes
Jahnavi W
April 28, 2017|
AnswerShow all 2 answers
Response from MendozaMonica | Property representative |
Hello Jahnavi W, Yes, there is a iron and ironing board in all the rooms.
1
Vote
Room Tips
"Stay in building two if you want to be away from the high volume traffic in the main building."
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"There are three separate buildings to choose from. Building two was great!"
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"Try to avoid road view, but windows are well insulated."
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"This is a business hotel. Get in, get out."
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