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DoubleTree by Hilton Hotel Ontario Airport

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Traveller (213)
Room & Suite (73)
Dining (20)
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Overview
  • Excellent46%
  • Very good28%
  • Average15%
  • Poor7%
  • Terrible4%
Travellers talk about
“double tree”(84 reviews)
“front desk”(174 reviews)
“main building”(22 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
4 Star Hotel
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Offers from DoubleTree by Hilton Hotel Ontario Airport
Special Offer: Double Points, Every Stay
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Offers from DoubleTree by Hilton Hotel Ontario Airport
Special Offer: Double Points, Every Stay
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,358)
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All reviewsdouble treefront deskmain buildingmisty's loungecookiesconvention centerontario airportnice hotelinland empireroom was largenice poolnice staybusiness tripyolandalobbyconferencestarbucks
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231 - 235 of 1,324 reviews
Reviewed 7 February 2017

I stayed twice at the hotel. In August 2016 and February 2017. During the last time, the hotel was in renovations and some doors or hallways were not available. The hotel is really nice, but it is nice to get around this hotel, there are...More

Thank Francois V
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 8 February 2017

Hello Francois V, Thank you for your review. Please accept my apologies, we so have some doors not available to go through due to out renovation that will ending soon. We are a 482 room property spread out into 3 buildings, our exterior doors and...More

Reviewed 3 February 2017

Normally airport hotels aren't the best. The Double Tree at Ontario airport has large recently renovated rooms, plenty of parking, and if you're a Hilton honors member there is reserved parking. Also honors members have the option to use a digital key on your phone....More

Review collected in partnership with DoubleTree by Hilton
1  Thank 168kat
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 8 February 2017

Hello 168kat, Thank you for taking time to give us a review. I'm glad you gave us the opportunity to demonstrate you the level of service we are known for. We hope that your return will be soon! Thank you, DoubleTree by Hilton Ontario, Ca.

Reviewed 2 February 2017

We greatly enjoyed the people, the services, and all the amenities. Our dog was welcome, which really meant a lot to us. The hotel is conveniently situated right next door to the convention center, where I was going to give a talk at a trade...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Y3934ESlorip
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 8 February 2017

Hello Y3934ESlorip, Thank you for the great review! Yes, we do welcome pets , they are part of our guest families. Looking forward to your return when in the Ontario area. Sincerely, DoubleTree by Hilton Ontario, Ca.

Reviewed 2 February 2017

I've stayed here several time. Nice rooms that are a good size and comfortable. Rooms have always been clean. Staff have always been very friendly. Can't beat the proximity to the airport. Love the chocolate cookies.

Review collected in partnership with DoubleTree by Hilton
2  Thank Mary R
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 8 February 2017

Hello Mary R, Thank you for your review. I'm glad to hear that you like to say with us, we look forward to servicing you soon. We will have your chocolate chip cookies ready for you! Respectfully, DoubleTree by Hilton Ontario, Ca.

Reviewed 28 January 2017

Nice hotel and very accessible to the convention center. Offers a shuttle to the convention center and a building adjacent to the back entry of the convention center. Parking is very tight. Lack of ramps for the disabled should be a consideration. The onsite restaurants...More

Review collected in partnership with DoubleTree by Hilton
1  Thank Ken L
Response from MendozaMonica, Front Office Manager at DoubleTree by Hilton Hotel Ontario AirportResponded 31 January 2017

Hello Ken L, Thank you for taking time to give us a review. We do have open complimentary parking, unfortunately when there is events at the convention center non guests tend to park in our parking lot to avoid parking fee at the convention center....More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$140 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$140 - US$256 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Ontario
#9 Business Hotel in Ontario
#10 Family Hotel in Ontario
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (213)
Room & Suite (73)
Dining (20)
Pool & Beach (19)
Business Centre & Event Rooms (10)
Questions & Answers
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goodjobjoe
15 August 2017|
AnswerShow all 2 answers
Response from CaliDgaf | Reviewed this property |
There is a Victoria Gardens about 8 mills from the hotel but I'm not sure if you can get the shuttle to take you there. You might want to contact the hotel to get a better answer to that question. Happy shopping
0
Votes
goodjobjoe
15 August 2017|
AnswerShow all 3 answers
Response from MendozaMonica | Property representative |
Hello, We only service transportation to the Ontario Mills Mall. We suggest Uber or a taxi.
0
Votes
Jahnavi W
28 April 2017|
AnswerShow all 2 answers
Response from MendozaMonica | Property representative |
Hello Jahnavi W, Yes, there is a iron and ironing board in all the rooms.
1
Vote
Room Tips
"Try to avoid road view, but windows are well insulated."
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"This is a business hotel. Get in, get out."
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"Only in banquet room"
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"Try to get a room in Building 1, which is closer to the restaurant and amenities."
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