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2018-01-28 2018-01-29
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    Best Western Plus InnSuites Ontario Airport E Hotel & Suites

    3400 Shelby St, Ontario, CA 91764-4873
    +1 855-606-7413
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    2018-01-28 2018-01-29
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     2 people are viewing this hotel
    US$71
    US$79
    US$79
    Traveller (101)
    Room & Suite (36)
    Dining (5)
    Overview
    • Excellent39%
    • Very good22%
    • Average12%
    • Poor12%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
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    Offers from Best Western Plus InnSuites Ontario Airport E Hotel & Suites
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (631)
    There are newer reviews for Best Western Plus InnSuites Ontario Airport E Hotel & Suites
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    11 - 15 of 614 reviews

    Reviewed 12 December 2017 via mobile

    Dirty toilet, dirty sink, carpets filthy! Old, not taken care of, bar can’t serve alcohol, pool looked like a mud puddle and elevator was scary. Prices are high fir such a crappy hotel. Maid service didn’t clean the sink we’d asked to have cleaned three...More

    1  Thank pmccarley54
    Response from BestWesternHotels, Corporate at Best Western Plus InnSuites Ontario Airport E Hotel & SuitesResponded 4 weeks ago

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 12 December 2017

    My father and I were in Ontario for a family funeral. We had two rooms. My dad's room had no heat so he was moved to another room which made our second night much better for him. Our rooms were in need of upgrades in...More

    Review collected in partnership with Best Western
    Thank 990gailk
    Reviewed 8 December 2017

    Nice, big, clean room. The a/c worked wonderful. The shower was good although the water took 5 mins to warm up. The tv in the room had great channels. Lots of movies playing. The bed was so comfy and cozy

    Review collected in partnership with Best Western
    Thank Ljensen93
    Reviewed 5 December 2017

    The front desk was ok at check-in...The shorter girl was flirting with maintenance and she failed to give good customer service. I had come to complain about not having a working fridge. They made me sit and wait to have maintenance look at it, even...More

    Review collected in partnership with Best Western
    1  Thank 947kristenw
    Response from BestWesternHotels, Corporate at Best Western Plus InnSuites Ontario Airport E Hotel & SuitesResponded 10 December 2017

    We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and...More

    Reviewed 4 December 2017

    This hotel is large, but one doesn't get the impression that its too big. Our initial room smelled of cigarette smoke even though the property is supposed to be nonsmoking. The front desk clerk immediately gave us another room when we asked to switch. We...More

    Review collected in partnership with Best Western
    Thank frequenttraveler4210
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Concierge
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    Details
    • Price range
    • US$79 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Kitchenette ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Best Western, Expedia, Priceline, Hotwire, Orbitz, Travelocity, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western Plus InnSuites Ontario Airport E Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Ontario
    • Also Known As
    • Best Western Plus Innsuites Airpark Ontario Hotel Ontario ,
    • Best Western Plus Innsuites Airpark Ontario Hotel And Suites ,
    • Best Western Ontario ,
    • Ontario Best Western
    Add Photo Photos
    Traveller (101)
    Room & Suite (36)
    Dining (5)
    Pool & Beach (3)
    Hotel & Grounds (78)
    Bathroom (8)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    DisneyLondon
    29 November 2015|
    AnswerShow all 2 answers
    Response from 849default | Reviewed this property |
    On checking in I was told we were entitled to two free drinks during happy hour, which finished at 6.00pm. The free drink was beer or wine, we paid for a spirit. Still a nice welcome!!
    0
    Votes
    Room Tips
    "Avoid rooms that face the freeway due to traffic noise and airport noise."
    Read review
    "Some family room suites are on third floor or on first floor near pool."
    Read review
    "It's a hit or miss when trying to choose a room. They put you where they want you."
    Read review
    "get indoor corridor versus outdoor. you will hear the freeways"
    Read review
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