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All reviewstgi fridaysmarriott rewardsyogurtthird floorclose to the airportthe check in processhot and cold itemshotel is locatedcookiesclean roomsnight's sleepwater pressurebusiness travelerfree breakfastwould definitely stay here againinland empirebusiness trip
Rooms are not overly large, but comfortable, except for the pillows (compressed too flat)--well insulated so don't hear the freeway noise--but the air conditioner was loud and not very effective. (Although it was 90+ degrees when we were there) Good breakfast selection, and complimentary rides...More
Thank Cyndi F
Response from Desiree M, Manager at Fairfield Inn OntarioResponded July 6, 2017
Dear Cyndi F,
As a valued guest we appreciate your feedback and was happy to hear that you enjoyed your stay thanks to our comfortable rooms, free airport transportation and good breakfast selection. I also want to apologize for the pillows not meeting your standards....More
We recently stayed at this hotel. The hotel is clean and comfortable. The check in process was easy and the staff were very friendly. I would definitely stay here again if flying from Ontario airport.More
Response from Desiree M, Manager at Fairfield Inn OntarioResponded June 29, 2017
We try to make every guest experience at Fairfield Inn Ontario a memorable one. I see that we did this for you thanks to our easy check-in experience and friendly staff. I hope we get the pleasure of having you stay with us...More
This was my first time staying at this property. The area that the property is located is relatively safe and quiet. Room is standard; nothing special. Because this hotel is right next to Interstate 10, it can be rather loud with all the vehicle traffic....More
Response from Desiree M, Manager at Fairfield Inn OntarioResponded June 5, 2017
Dear Brian 90212,
As a valued guest we appreciate your feedback and was happy to hear you enjoyed our complimentary deluxe continental breakfast. I was also glad to hear you enjoyed our location. We do have a quite side to our hotel that you can...More
It's a basic Fairfield Inn. Good value. Convenient to the Ontario Airport. Property is next to the freeway and is fairly noisy. Staff seems friendly and professional. Property seems a bit tired and an older design. Thin walls and floors.
Thank Andy L
Response from Desiree M, Manager at Fairfield Inn OntarioResponded June 1, 2017
Thank you for your review. I was happy to read that our hotel was a good value and convenient to the Ontario Airport. Please accept my sincere apology for our property being a first generation Fairfield Inn.
One night stay. Just a few quick mentions, hotel is older style and all rooms have a shared outdoor balcony type structure where people walk by your room to access their room, elevator and stairs. Quite noisy. Located off fwy and near airport. Check in...More
Thank Victoria M
Response from Desiree M, Manager at Fairfield Inn OntarioResponded May 25, 2017
It was great to read that our check in process was "easy and friendly!" Please accept my sincere apology for the bees, please be assured we immediately had our pest control company resolve this issue. We hope you will give us a second chance to...More