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We stayed one night , our room was on the first floor in the back by a door to the parking area. That door was used all night long so you could hear it being opened and shut all night . We had a non...More
Thank Martha B
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 4 days ago
Martha, thank you for taking the time to review our hotel. The incidents you highlighted in your review are very concerning. This is not the type of service our hotel is known for, and we extend our apologies. Please be assured that we are taking...More
This hotel is very good other than minor issues. The hotel staff is very accommodating and (Rigo) is one of the most kindest and helpful person. The manager of the facility (April ) is excellent I had an issue with my room that caused me...More
Thank Joe V
Response from Manager_11525, Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 29 September 2016
It is so rewarding to see you had an excellent stay at our hotel. Your comments about the customer service our staff provided is much appreciated. I will be sure to inform them on the great job they are doing. Thank you for choosing Extended...More
Hotel is a good standard. Personal Staff is friendly and helpful. Wi-fi has a good connection at all times. The rooms for laundry have moor place and are clean. The air conditioning is in a very good condition. Will recommend it dis Hotel Stay America.More
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Response from 00esa, General Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 1 week ago
Ned, thank you for taking the time to share your experience at Extended Stay America - Los Angeles - Ontario Airport. We are thrilled to see everything went well while you were here and that the service provided by our associates left you with a...More
This hotel is not clean at all, trash cans in parking lot are always full, trash everywhere, no coffee for the coffee pot in the room, mold in bathroom and bathroom faucet is coming out of the wall, sinks and toilet are stained, needs a...More
Thank Carrie F
Response from 00esa, General Manager at Extended Stay America - Los Angeles - Ontario AirportResponded 4 weeks ago
Carrie, thank you for taking the time to give us your feedback on your stay at our hotel. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for...More
Booked the Hotel for a Business Trip. Stayed there before. Really Nice staff. The Hotel could be in a better state. Noise if you have a room to the Interstate. Try to get a room to the Mountain side. Breakfast could be a bit better,...More
US$100 - US$149 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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