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Red Roof Inn Ontario Airport

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Red Roof Inn Ontario Airport
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299 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Trondheim, Norway
Reviewed 30 May 2014

I stayed here one night recently to catch a very early flight out of Ontario airport. It is located close to the airport in theory but because of the railroad in between it's not actually that easy to get there. I dropped my rental car off the night before because the rental car return didn't open early enough in the...

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Helpful?
Thank KristinMiles
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking the time to provide us with your experience at Red Roof Inn Ontario. Please know that we do offer free shuttle service to all our guest here at the Red Roof. By only giving us a call one of our highly trained shuttle drivers could have picked you up for the rental store, and your 45-minute...

Reviewed 27 May 2014

Great motel. From the shuttle driver Jesus, to the front desk Isabel, and even breakfast with Patty, everything is professional, and top notch. I've stayed here several times now, and plan to stay here in the future. What has amazed me the most is that over the past 6 months Jesus has remembered my name, I know the guy has...

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Helpful?
1Thank Brad M
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for providing us with your first TripAdvisor review and for making it a five-star review! We are glad to hear that overall our entire team shined for you during your stay. Please know that here at Red Roof Inn Ontario, we offer all our guests free Wi-Fi, parking and continental breakfast. We also have shuttle service that can...

Lancaster, California
Reviewed 22 May 2014

My last stay at this hotel I had a problem with Alicia being late for the driver pick ups.Jesus on the other hand is always on time and has a great attitude.hes always on times n also answers anything u got to ask. He'll sell the hotel to u before u even there.

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Helpful?
Thank whoknowswhy123
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the wonderful compliments you have regarding our shuttle bus driver. I will let him know of your comments, and will give him praise for all the hard work he does with every person he picks up from the airport and drops off at the airport. We do hope that you were able to relax in our spacious...

Fontana, California
Reviewed 19 May 2014

Every time I come to red roof inn Jesus is always courteous, friendly and on time. He always remembers me and helps out as often and to the best of his abilities he goes above and beyond.i wouldn't want any other driver then him he's always safe n makes sure we have a good day

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Helpful?
Thank Jfennell
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for mentioning one of our valued guest by name. It brings us such a great joy to know that due to the great customer service that was provided by our shuttle driver, you as a valued guest were able to remember his name. By remembering and stating his name, it means that an amazing service was rendered. Again,...

Reviewed 18 May 2014 via mobile

Just want to say thank you for having a professional driver. Jesus the van driver, went above and beyond with A1 customer service. Very polite, drove very professional, answered question and was very knowledgebase of the area.. Thank You Derrick v Kuykendall Sr.

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Helpful?
Thank Derrick K
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for taking a moment of your time to provide us and future travelers as yourself with your experience at Red Roof Ontario. We are happy to hear that our driver went above and beyond to provide an excellent service for you during your stay. We hope you were able to enjoy our free complimentary breakfast, Wi-Fi, and parking....

mantattan beach
Reviewed 17 May 2014

Great driving jesus always on time always answering our questions n i thank u for that jesus. He is a outstanding worker i see him here all day i ask him if he lives there n just said it looks like it.also thanks patricia for the great breakfest.n thanks to norma for the great cleaness of the room.

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Helpful?
Thank bigandnastie
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the amazing review you have on our hotel and team members. As you were able to see all our team members are highly trained at providing all our guest with the absolute best customer service. Please know that here at Red Roof Inn Ontario we also offer all our guests with free Wi-Fi, parking and as you...

Ontario, California
Reviewed 15 May 2014

The staff here treat their guests with a friendly smile and can do attitude. The ladies Christina, Isabel, Enid, and Elizabeth are outstanding in their efforts to welcome you and help you. Shuttles here run 24 hours which makes it all the better for our traveling needs. Clean rooms, full breakfast and great prices overall. Thank you so much for...

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Helpful?
Thank Mrburge
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

It brings us such a joy to hear that you and your wife were treated with an amazing customer service. We are happy to also hear that the service provided by every single team members impressed you and that you also enjoyed to free complimentary breakfast. Yes, we do have 24-hour shuttle service and we also provide and exceptional job...

Stafford, United Kingdom
Reviewed 13 May 2014

The room was great, clean beds and bathroom. Breakfast was mediocre, but waffle option was available. The area didn't seem very great and the hallways were always full of noisy people. I surely needed to lock my door!

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Helpful?
Thank Sandnya
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the wonderful compliments you have regarding our rooms and how clean and spacious they are. And thank you also for the comments that related to the areas where improvement is needed. We will try to implement new rules as to not allowing guest roam the hotel hallways, as we want all our guest to feel comfortable and...

Reviewed 11 May 2014 via mobile

This was my first time staying here and I will have to definitely say Jesus the driver made the stay very comfortable and efficient with his understanding and compassion toward us the truck drivers THANKS YOU JESUS FROM THE 2 WESTERN FEMALE DRIVERS

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Thank Twanda W
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

When a guest takes their time to learn an employees first name that is when we know that we are doing an excellent job when it comes to providing great customer service. And from what you have just mentioned, we are truly blessed to have such exceptional team members as our valued shuttle driver. If the shuttle service was excellent,...

Ontario, California
Reviewed 9 May 2014

I have stayed at this hotel a few times and enjoyedbeverything about my experiance with them but one man has made my #1 choice the Red Roof Inn, Jesus. Jesus understands the truck drivers and has an unparalleled attitude towards work and the customer. As a driver, I have used many hotels across the country and had some good experiances...

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Helpful?
Thank Sasha C
Guest R, Guest Relations Manager at Red Roof Inn Ontario Airport, responded to this review

Thank you for the wonderful compliments you have regarding our hotel and our fabulous shuttle driver. As you were able to see, our hotel does cater to many truck drivers and families from around the world. Our customer service, and clean rooms is what makes our guest return to stay with us. And we are glad to know that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Red Roof Inn Ontario Airport

Address: 1818 E Holt Blvd, Ontario, CA 91761-2112
Region: United States > California > Ontario
Price Range: $102 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Ontario Airport 2*
Number of rooms: 107
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Also Known As:
Red Roof Inn Ontario Airport Hotel Ontario
Ontario Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Ontario Airport staff and other travellers.
1 question
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Toronto, Canada
over a year ago

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Questions? Get answers from Red Roof Inn Ontario Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else!”
 of 5 bubbles ablabla2016, 10 Apr 2016 | Read review
“Find another hotel. It is difficult to imagine you could have a positive experience,”
 of 5 bubbles kenp411, 21 Oct 2015 | Read review
“Do not stay on the 3rd floor.”
 of 5 bubbles jessicabC6166GH, 22 Jun 2015 | Read review
“ground floor”
 of 5 bubbles 49jayantibhaip, 12 Jun 2015 | Read review
“Take a room on the street side as there is a train that runs on the back side. Inspect your room as soon as you get there, if it is not to your liking the staff will get you another room.”
  • New shower curtain rod and fixtures but missing paint and holes on wall.
  • Graffiti on the furniture
  • Old Dirty AC
  • Wallpaper repair
  • New flat screen TVs
 of 5 bubbles 429JasonA, 29 Mar 2015 | Read review
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