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Motel 6 Ontario Airport

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Motel 6 Ontario Airport
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18 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Go Cong, Vietnam
1 review
Reviewed 13 August 2016

Room was missing remote for TV, and didn't sleep for all the sirens. Holes in bathroom door, other side faces interstate. Didn't answer local phone. Attitude from desk staff was sucks to be you. Corporate did nothing and so busy executing their script, they wouldn't listen. 7 mins of hold and constant your call is important with ads....to hell with... More 

Helpful?
Thank n0neyabusiness
2 reviews
Reviewed 27 June 2016 via mobile

We were there in business, and what a Surprise! Customer Service is excellent, the rooms are now upgraded, and we couldn't have spent a more relaxing time. I loved the flat screen t.v' s and my wife was very happy with the cleanliness of the room.

Helpful?
Thank Pete S
Ann Arbor, Michigan
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 March 2016 via mobile

The hotel is currently under construction and way over priced. The room was not pretty at all. It's great that they are updating and working on things. However, the price does not reflect the quality of the room you are subject too. The smell of paint is overwhelming when we walked in. There are parts of the room missing or... More 

Helpful?
1 Thank Dree411
6Team, B rand Experience Team Member at Motel 6 Ontario Airport, responded to this review

Dree, Thank you for taking the time to share your review. We apologize for the inconvenience our renovations caused you while we make improvements for our guests. The service issues you describe are atypical to Motel 6 standards for quality, and we are sorry you experienced less than satisfying service during your visit. We do accommodate our smoking guests with... More 

Ontario, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 November 2015

The hotel staff is very courteous and helpful. The room is clean, comfortable & quiet. It is close to a freeway and plenty of convenient stores a laundromat walking distance, Kmart, Denny 's. The hotel is 5 minutes from the airport, Ontario Mills Mall, Convention Center, Citizens Arena, etc.

Helpful?
2 Thank OrtizMeli
Ontario, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2015 via mobile

I'm a frequent visitor and I keep coming back for a reason. The ladies at the front desk are wonderful. They are very helpful and more than happy to accommodate your needs.I forgot my key in my room and (Adelaid) was mare than happy to help. I would definitely recommend motel 6 Ontario airport, the price is affordable as well.... More 

Helpful?
1 Thank Carolina M
Buckeye, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 July 2015

I would give this place negative stars if I could. While staying here the door lock broke and all of our stuff was locked inside. Of course the manager was off, no maintenance man could be found (they had no idea where he was, at least that is what they said). It took 6 1/2 hours for them to open... More 

Helpful?
1 Thank Danielle W
6Team, Brand Experience Team member at Motel 6 Ontario Airport, responded to this review

Danielle, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues... More 

Oxnard Beach, Ca
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 May 2015 via mobile

Room was clean ! Toilet smelled like urine ! No big deal ! Bed was very comfortable ! That was the surprise ! Flat screen TV ! 32 or 37 in ? Cable TV with lots of channels ! Office didn't open until 7:00am to get coffee ! 😢Why ? Will definitely consider next time in the area ! Reasonable... More 

Helpful?
Thank mexicanbob5150
Whidbey Island
Level Contributor
123 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 May 2015 via mobile

The room was clean, but worn. No clock, coffee machine or radio. Pool clean but outside grounds dirty, trash containers full, elevator not working, staircases and walkways strewn with trash and unswept. Questionable individuals loitering on and around grounds, no hot water to sink. I would suggest take any other alternative.

Helpful?
Thank Arline S
6Team, Brand Experience Team member at Motel 6 Ontario Airport, responded to this review

Arline, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We are committed to delivering a clean, comfortable room and apologize for any... More 

Coeur d'Alene, Idaho
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2015

Not like a normal Motel 6, very poor representation. Stayed 2/5 - 2-8, glad there were no kids with us, unblocked porn on TV. Carpet was filthy, and not vacuumed while we were staying there. One day no soap, one day no towels. Paint peeling on the walls the size of dinner plates, stains and spots all over carpet. Bit... More 

Helpful?
1 Thank Larry S
Alex P, Guest Relations Manager at Motel 6 Ontario Airport, responded to this review

apology More 

Nevada City, California, United States
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 February 2015

for $53.00 you would think you would at least get a shower head that was more than 4 ft up from the floor of the shower....Constant rumbling sound coming from the wall sounded like an out of control water heater..Go some where else

Helpful?
Thank Gary B

9 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Motel 6 Ontario CA is located 0.5 mile from the airport.location offering an outdoor pool, fridges in all rooms and free WiFi,free Coffee 7am to 10am, 32"LCD-TV with 150+ HD-Channel HBO ESPN and Movie ... more   less 

Additional Information about Motel 6 Ontario Airport

Address: 1560 East 4th Street, Ontario, CA 91764
Region: United States > California > Ontario
Price Range: $93 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Motel 6 Ontario Airport 2*
Number of rooms: 69
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Questions & Answers

Questions? Get answers from Motel 6 Ontario Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room was clean, site wouldn't let me select it.”
 of 5 bubbles n0neyabusiness, 13 Aug 2016 | Read review
“don't stop!!!”
 of 5 bubbles garyb799, 3 Feb 2015 | Read review
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