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Extended Stay America - Orange County - Katella Ave.

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Traveller (57)
Room & Suite (37)
Dining (1)

About

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Value
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room features
Kitchenette
Microwave
Non-Smoking Rooms
Good to know
HOTEL STYLE
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Location

Full view
80Somewhat walkable
Grade: 80 out of 100
25Restaurantswithin 1 km
8Attractionswithin 1 km
214Reviews
81Photos
2Q+A
41Room tips
Traveller rating
  • 73
  • 30
  • 25
  • 27
  • 59
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Popular mentions
Stayed here so we could walk to the Honda Center. Never been to an Extended Stay before so unaware how downmarket it is. Have to check out dishes or a coffee maker if you want one. The breakfast is also a bit of a joke. Outdated furniture and leaky shower. However the staff
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Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.
Responded 1 week ago
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and overall had a pleasant stay with us. However, we are sorry for the issues you encountered. Your feedback will be discussed with the appropriate team members to improve our future guests’ experiences. On behalf of everyone here, we invite you all to revisit us for an even better experience. Sincerely, Hotel Management
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Hotel's Favourite
My first impressions? Amazing. Gorgeous. Easy to find. The hotel is everything that I’d hoped for being small enough to provide a personal, friendly service and yet large enough to offer a wide range of facilities. I have stayed in some Extended Stay America’s over the years
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Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.
Responded Nov. 30, 2018
Jeremiah, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked the courteous service provided by our staff and that you also enjoyed the comfort of your well-maintained room. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
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The location of this hotel is right next to the Honda Center and across the street from the train station, a location you would assume to be loud and dirty and feature the poor service you have come to expect from facilities in lively locations such as these. Nothing could be
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Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.
Responded 4 weeks ago
Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you loved our ideal location and were impressed by the service provided by our courteous associates. We will be sure to share your compliments with Denise for taking good care of you. On behalf of everyone here, we invite you all to revisit us. Sincerely, Hotel Management
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I have very few complaints from my stay. The one that stands out the most is the smell that lingers as soon as you open the door to the room, until you reach the end of the counter. Very musty, etc. It bothered me enough that I went to "Bath n Body works " and bought a plug in
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Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.
Responded Oct. 27, 2018
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your compliments with the team especially Angela. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
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At first it was good but then they switched managers and it went downhill really fast from that. This property went against every rule that they should follow and didn't. They allowed unregistered people in to the room when we were gone. This should not happen. We tried to
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Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.
Responded Aug. 23, 2018
Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Sincerely, Hotel Management
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1234568
0.7 mile 14 minutes. Use the Santa Ana river trail and you'll be just fine.
1 vote
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"Ask Denise"
"First floor, away from Front Desk, or you get elevator/check in check out chatter"
"Don't come here"
"4th floor if you smoke"
"Don't stay here. Ever."
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1234569
PRICE RANGE
US$89 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
extended stayamerica orange county-katella ave hotel orangeextended stay america orangeextended stay orange
LOCATION
United StatesCaliforniaOrange
NUMBER OF ROOMS
124
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