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Extended Stay America - Orange County - Katella Ave.

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Traveller (56)
Room & Suite (37)
Dining (1)
Overview
Hotel website
1635 W Katella Ave, Orange, CA 92867-3412 See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star accommodation
Additional information
Visit Hotel Website
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Rooms
Oct. 28Oct. 29
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
124
Price range
US$93 - US$143 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Orange County-Katella Ave Hotel Orange
,
Extended Stay America - Orange County - Katella Ave.
,
Extended Stay Orange
Location
United States > California > Orange County > Orange
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
39Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Photos
Traveller (56)
Room & Suite (37)
Dining (1)
Reviews (210)
Filter reviews
205 results
Traveller rating
69
28
24
26
58
Traveller type
Time of year
LanguageEnglish
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69
28
24
26
58
Show reviews that mention
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1 - 5 of 205 reviews
Reviewed August 22, 2018 via mobile

At first it was good but then they switched managers and it went downhill really fast from that. This property went against every rule that they should follow and didn't. They allowed unregistered people in to the room when we were gone. This should not...More

2  Thank 434randallc
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded August 23, 2018

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important...More

Reviewed July 21, 2018 via mobile

We came here because of the proximity to the Honda Center. That and friendly front desk staff are the only things good about it. It’s was expensive, dirty and Ian thankful we could check out early and get our money back. The woman in front...More

1  Thank Kristy S
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded July 21, 2018

Kristy, a well-maintained hotel sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it...More

Reviewed July 15, 2018 via mobile

I only chose this place because my daughter and her family chose it. Our TV didn’t work, the beds were old and uncomfortable, on walk cloths in the bathroom, and the air conditioner was noisy. This place is really dirty with cigarette buts on the...More

1  Thank Steve I
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded July 15, 2018

Steve, thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the...More

Reviewed May 31, 2018

Very poor management. Hookers and homeless wander free in hotel all night with no security and also break into cars. Drug addict needles on floors where children walk. Rats in rooms. I took pictures also. Discussing filthy and substandard management.

3  Thank Larry P
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded June 2, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed May 28, 2018

We booked a room with a king-sized bed. We found ourselves with a full-sized bed. When we complained at the front desk we were told the hotel was booked and there was nothing they could do. After complaining through Hotels.com, we got a 15% discount,...More

1  Thank tomopper
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded May 28, 2018

Thank you for taking the time to rate your stay. We are sorry we did not live up to your expectations and for letting you down. We hope you will give us another chance to provide you with the excellent service you should always expect...More

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Questions & Answers
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Teri M
November 6, 2015|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
0.7 mile 14 minutes. Use the Santa Ana river trail and you'll be just fine.
1
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Room Tips
"Don't come here"
larrypN3881YX
May 31, 2018
Read review
"4th floor if you smoke"
misterkrc
Aug. 14, 2017
Read review
"Don't stay here. Ever."
mandyl408
Jul. 23, 2017
Read review
"book somewhere else if you want a good room"
Tahoe_Janni
Feb. 14, 2017
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