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Extended Stay America - Orange County - Katella Ave.

Overview
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1635 W Katella Ave, Orange, CA 92867-3412 See on map
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2.5 Star accommodation
Additional information
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews (212)
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Traveller rating
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1 - 5 of 207 reviews
Hotel's Favourite
Reviewed 2 weeks ago via mobile

My first impressions? Amazing. Gorgeous. Easy to find. The hotel is everything that I’d hoped for being small enough to provide a personal, friendly service and yet large enough to offer a wide range of facilities. I have stayed in some Extended Stay America’s over...More

Date of stay: November 2018
Thank Jeremiah S
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded 2 weeks ago

Jeremiah, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked the courteous service provided by our staff and that you also enjoyed the comfort of your well-maintained room. It was a pleasure to have you as a guest,...More

Reviewed October 27, 2018

I have very few complaints from my stay. The one that stands out the most is the smell that lingers as soon as you open the door to the room, until you reach the end of the counter. Very musty, etc. It bothered me enough...More

Date of stay: October 2018
Thank Sarah D
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded October 27, 2018

Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We will share your...More

Reviewed August 22, 2018 via mobile

At first it was good but then they switched managers and it went downhill really fast from that. This property went against every rule that they should follow and didn't. They allowed unregistered people in to the room when we were gone. This should not...More

Date of stay: May 2018
2  Thank 434randallc
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded August 23, 2018

Thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important...More

Reviewed July 21, 2018 via mobile

We came here because of the proximity to the Honda Center. That and friendly front desk staff are the only things good about it. It’s was expensive, dirty and Ian thankful we could check out early and get our money back. The woman in front...More

Date of stay: July 2018
1  Thank 566kristys
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded July 21, 2018

Kristy, a well-maintained hotel sets up the tone for an excellent stay, but we apologize this wasn’t your experience. Your feedback is of utmost importance so it has been discussed with our housekeeping department immediately to review and action. Thanks for the review as it...More

Reviewed July 15, 2018 via mobile

I only chose this place because my daughter and her family chose it. Our TV didn’t work, the beds were old and uncomfortable, on walk cloths in the bathroom, and the air conditioner was noisy. This place is really dirty with cigarette buts on the...More

Date of stay: July 2018
1  Thank 253stevei
Response from 00esa, Manager at Extended Stay America - Orange County - Katella Ave.Responded July 15, 2018

Steve, thank you for taking the time to review our hotel. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. We are taking steps to ensure future guests do not encounter the...More

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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
124
Price range
US$93 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Orange County-Katella Ave Hotel Orange
,
Extended Stay America - Orange County - Katella Ave.
,
Extended Stay Orange
Location
United States > California > Orange County > Orange
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
124
Price range
US$93 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Extended Stayamerica Orange County-Katella Ave Hotel Orange
,
Extended Stay America - Orange County - Katella Ave.
,
Extended Stay Orange
Location
United States > California > Orange County > Orange
Photos
Traveller (57)
Room & Suite (37)
Dining (1)
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Questions & Answers
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65terim
November 6, 2015|
AnswerShow all 4 answers
Response from Paul G | Reviewed this property |
0.7 mile 14 minutes. Use the Santa Ana river trail and you'll be just fine.
1
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Room Tips
"First floor, away from Front Desk, or you get elevator/check in check out chatter"
378sarahd
Oct. 27, 2018
Read review
"Don't come here"
larrypN3881YX
May 31, 2018
Read review
"4th floor if you smoke"
misterkrc
Aug. 14, 2017
Read review
"Don't stay here. Ever."
mandyl408
Jul. 23, 2017
Read review
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