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BEST WESTERN PLUS Palm Desert Resort

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BEST WESTERN PLUS Palm Desert Resort
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738 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Palm Desert Resort
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Showing 696: English reviews
New York
Reviewed 18 April 2015

Simply put, this hotel gets the job done. We had a king suite and it was very spacious - bathroom was large + had 2 other sinks, comfy bed, nice balcony. Very pleasant pool area as well! ...but the disgruntled and unfriendly staff left a sour taste of this hotel. I had called earlier in the week to request early...

Review collected in partnership with Best Western
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Helpful?
Thank WorldPeace99
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for choosing to stay with us. We apologize for the confusion. We hope you stay with us next year during the festival again.

Mission Viejo, United States
Reviewed 14 April 2015

We like to travel with our dog and this hotel is pet friendly. A nice surprise was that it wasn't the typical Hampton Inn style pre-packaged food breakfast, but an actual grill cook putting out fresh eggs cooked the way you want, pancakes cooked to order, etc.

Review collected in partnership with Best Western
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Helpful?
Thank Doug G
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We are happy to have you and your pet stay with us. We appreciate all the comments and hope you stay with us again.

Tucson, Arizona
Reviewed 14 April 2015

I have stayed here for tennis tourneys and vacation. Everything is superb. The landscaping is beautiful. Rooms are quiet.. I like quiet. The breakfast is cooked to order. Always a great experience. The staff is very bright. Simply the best

Review collected in partnership with Best Western
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Helpful?
Thank David S
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

So pleased to know that you enjoy your stay every time you come by. We hope you come back soon.

los angeles
Reviewed 13 April 2015

Hotel is located in a nice location. Shops and restaurants within walking distance. Overall noise level is quiet, although we had a room in the back. Ample parking. Nice clean grounds. Room had nice ample space, and beds and pillows comfortable. Breakfast was cooked to order. Lots of choices from pancakes to oatmeal. But with only one cook, line gets...

Review collected in partnership with Best Western
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Helpful?
1Thank mhalverson
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to write a review about the hotel. We are so happy to know you had a wonderful stay.

Altadena, United States
Reviewed 9 April 2015

I stayed here again, my home away from home, with my caregiver as I am disabled. We came for a local event at the McCallum Theatre. All was great except the furniture in the breakfast room was changed out from the wrought iron tables and armed chairs to wooden tables that were smaller in size and armless chairs. Nothing to...

Review collected in partnership with Best Western
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Helpful?
Thank Linda R
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for always choosing to stay with us. We look forward to your feedback and hope you enjoy your stay when you come to visit.

Mesquite, United States
Reviewed 7 April 2015

Because it was a holiday weekend the rates were higher. The hotel staff was excellent. The appearance of the hotel was very nice. Our particular room had a big stain on the carpet and the chair in the living room was dirty with stains. Other than that the room was very nice and roomy. Excellent bed with a good selection...

Review collected in partnership with Best Western
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Helpful?
Thank Sally H
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Thank you for taking the time to leave us feedback. We will look into these and make the correct fixes.

Calgary, Canada
Reviewed 4 April 2015

For the fifth consecutive we've spent our spring break at this hotel. It provides everything we are looking for in escaping the Canadian winter. The staff are friendly and helpful and management makes efforts to maintain and improve the facility. The beds are excellent (from someone with a bad back). Breakfast is a highlight as David and Mario prepare a...

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Helpful?
2Thank freezer_12
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We enjoy reading the reviews where our regular customers come back year after year. We always look forward to making the next stay just as enjoyable as the last.

Fresno, California
Reviewed 3 April 2015

the property is falling apart. we have multiple problems in our room and the staff was quick to try and fix them, but a broken closet or leaky faucet can't be fixed with a smile. the free breakfast was excellent and the value for overpriced palm desert was good. if you aren't going to be in your room too much,...

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Helpful?
2Thank olddaddydude
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We apologize that the room was not up to our standards. We are glad to know that we are offering a good value to our customers and hope to see you in the future.

San Diego, California
Reviewed 2 April 2015

My family and I have been staying at this Best Western for the past ten or so years. We love the comfort, the employees, the breakfast and the location. I can't say enough about how the people here go out of their way for you. The wonderful group of dedicated employees are aces. I wouldn't think of staying at any...

Review collected in partnership with Best Western
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Helpful?
2Thank Tina705
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

Hearing that about our staff here gives us a smile. We are very lucky to have the people we do working for us. We all look forward to your next stay with us here.

Cincinnati, Ohio
Reviewed 1 April 2015

If you book a room, you can upgrade to a suite for only $30 more. We stayed in suite 250, which was on the second floor at the end of the building, next to the tennis courts. The only negative was the bad grouting in the tub. But I requested maintenance and it was taken care of immediately. This is...

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Helpful?
Thank kellyg674
bestwesternpdmanager, General Manager at BEST WESTERN PLUS Palm Desert Resort, responded to this review

We are so happy to know you enjoyed one of our suites. Our staff wants our guests to enjoy their stay so we make every effort to make that happen. We hope you have a chance to stay with us again next year.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Choose this pet-friendly Coachella Valley hotel located centrally in Palm Desert close to Indian Wells Tennis Gardens, PGA WEST golf course, and Joshua Tree National Park.Welcome to the BEST WESTERN PLUS Palm Desert Resort where guests can expect a friendly and knowledgeable staff, clean guest rooms with outdoor patios or balconies and a hot cooked to order breakfast. The hotel is situated in the heart of Palm Desert close to Highway 111 and minutes from Interstate 10.Enjoy the view from one of our 130 guest rooms or 22 suites with cable television with HBO and complimentary high speed internet access. Relax in the heated pool and spa with outdoor cooling mist system. Additional amenities include 2 tennis courts, exercise facility, business services and meeting facilities.The BEST WESTERN PLUS Palm Desert Resort located conveniently close to the Palm Springs Intl. Airport, Palm Springs Convention Center, and El Paseo Shopping District. Also within 20 minutes are 3 casinos (Fantasy Springs, Spa Resort Casino, and Agua Caliente Casino), Big League Dreams Sports Park, College of the Desert where they hold the street fair every weekend and the McCallum Theater. ... more   less 

Additional Information about BEST WESTERN PLUS Palm Desert Resort

Address: 74695 Highway 111, Palm Desert, CA 92260-3803
Region: United States > California > California Desert > Palm Desert
Price Range: $106 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Palm Desert Resort 3*
Number of rooms: 152
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Best Western and Hotels.com so you can book your BEST WESTERN PLUS Palm Desert Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Palm Desert Hotel Palm Desert
Best Western Palm Desert
Palm Desert Best Western
BEST WESTERN PLUS Palm Desert Resort California Desert
Hotel Style:
#7 Business Hotel in Palm Desert
#11 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Palm Desert Resort staff and other travellers.
3 questions
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Questions? Get answers from BEST WESTERN PLUS Palm Desert Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like main floor facing the pool”
 of 5 bubbles HeatherM578, 21 Feb 2017 | Read review
“ground level rooms are dark”
 of 5 bubbles rachelleo464, 27 Jan 2017 | Read review
“Ask for a room that's away from the highway in order to have a more quiet room.”
 of 5 bubbles debbiesZ675RV, 26 Jan 2017 | Read review
“We had a large suite with fridge and coffee maker. Second floor.”
 of 5 bubbles Chov6, 27 Dec 2016 | Read review
“Be aware of pool location, can get noisy”
 of 5 bubbles jmesh, 27 Dec 2016 | Read review
5 of 5