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Best Western Plus Palm Desert Resort

902 reviews
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Traveller (147)
Room & Suite (183)
Pool & Beach (22)
Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Palm Desert Resort
Special Offer: BOOK DIRECT & SAVE
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Rooms
Mar. 5Mar. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (902)Write a Review
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All reviewshash brownsmade to order breakfastcook to ordercooked breakfastpalm springsyogurttennis courtspool and hot tubgreat ratebreakfast roomgreat place to stayel paseola quintafree breakfastgreat roompool areanice pool
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Reviewed 21 June 2016 via mobile

Don't stay here!!! Avoid!!! This hotel makes for a horrible stressful unworkable room bad night sleep. The staff was extremely rude. It started with the key not working to the first room, then the second room because first room was keyed wrong wouldn't work. Third...More

2  Thank Susan Z
Response from bestwesternpdmanager, General Manager at Best Western Plus Palm Desert ResortResponded 16 July 2016

I am sorry to hear about your experience here at our hotel. Our staff makes every effort to make our customer experience a good one. After reading the entire review we do not want anyone to feel this way and have spoken with all departments...More

Reviewed 20 June 2016

Stayed here while visiting elderly father in Cathedral City. Very clean, comfortable bed, nice swimming pool, and a GREAT made to order breakfast. The pool was so warm it wasn't very refreshing, but other wise, a very nice stay.

1  Thank sonshinegirl
Reviewed 18 June 2016

Came back to the US to see my son in law and his band play in Palm Springs. Also to bring my family gifts from my trip in Europe. This hotel is one of my go to when I go out to see my family...More

Review collected in partnership with Best Western
Thank str82heaven
Reviewed 15 June 2016

We stood here for coachella, sadly it was one of the only places left.. the location itself was great the shuttle picks up right across the street, the hotel wasnt terrible we even lounged at the pool for a bit.. only thing i think could...More

Thank Danny1011
Reviewed 13 June 2016

this hotel is "good enough" for a family stay. the rooms were clean & the beds were very comfortable. the free breakfast is cooked to order & really fantastic. but there were so many other little problems, it made the good things pale in comparison....More

Review collected in partnership with Best Western
Thank 116KarenH
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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Laundry Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Outdoor pool
Heated pool
Details
Price range
US$83 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Palm Desert
#10 Family Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$296 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Palm Desert
#10 Family Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (147)
Room & Suite (183)
Pool & Beach (22)
Dining (15)
Amenities (14)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
MrMotoman
19 November 2015|
AnswerShow all 3 answers
Response from Greg S | Reviewed this property |
Regardless of everyone's memory, i would call the hotel directly. I've noticed that the free shared computers promoted often are not working or have been discontinued. Good luck!
0
Votes
643carlaw
8 February 2015|
AnswerShow all 2 answers
Response from Craig G | Property representative |
Thank you for letting us know. We will be informing Tripadvisor to make sure this is corrected.
0
Votes
Room Tips
"Ask for a room facing the inner courtyard."
Read review
"We had a ground floor and never experienced any noise... and a lot of travellers were there with their dogs..."
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"Probably feel safer on the higher floors."
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"We had a 3rd floor room overlooking the pool and it was great...comfy with relaxing balcony and quiet"
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