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Marriott's Desert Springs Villas I

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396 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott's Desert Springs Villas I
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Showing 384: English reviews
Reviewed 29 October 2016 via mobile

We stayed here for a nearby wedding. We had the two bedroom Villa. I thought it was two bedrooms off an adjacent living room/kitchen...turns out it was a one bdrm Villa with an adjacent one bedroom...which was actually wonderful. You enter a locked door into a foyer. In the foyer there are two more locked hotel doors (which we kept...

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Helpful?
1Thank leisure9traveler83
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Thank you for your 5 star review. We are pleased to hear you and your family enjoyed your stay at Marriott's Desert Springs. We look forward to welcoming you back.

Manhattan, Kansas
Reviewed 25 October 2016

Summary: A typical and dependable Marriott experience. Clean, updated, safe and fun. Won't be a unique experience and nothing unusual or noteworthy will strike you, but then again, you may find this a value. Review: I would have given this property five stars but for the Marriott standardization. This is not a criticism. Marriott has to standardize. Especially with the...

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1Thank fidelrobert
Ali B, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

We really appreciate the time that you took to give us all of your feedback. We are happy to hear that you did enjoy the attention to detail inside our villas and around the resort. We look forward to seeing you again, soon!

Pittsburgh, Pennsylvania
Reviewed 12 October 2016

Had a great 2 week stay here. Check in was a bit clunky but after that very nice. A great suite W/Lockoff @ right on the golf course. Rooms were clean, comfortable. Was a business trip so did not use too many amenities, but there were plenty of options for fun. Pool ( 7 of them ) very nice with...

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Helpful?
Thank Mark H
Ali B, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Thank you for your perfect review of Marriott's Desert Springs Villas. We are happy to hear you enjoyed your two weeks with us and hope to see you again soon so you can use the amenities!

Pittsburgh, Pennsylvania
Reviewed 2 October 2016

I was in town for a convention and stayed at this property. Jim Leopold, the tennis director, is not only an incredible coach but anyone can feel what a sincere person he is. I have spent time here previously and Dora in the pro shop always remembers me, helps me find new tennis outfits, and makes me feel special. There...

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Thank katied326
Ali B, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

We are so happy that you had such a great experience! We look forward to your next stay with us!

San Diego
Reviewed 29 September 2016

Regarding a previous reviewer's comments that referenced front desk staff member Amber, I could not agree more. Customer service is visibly an annoying task for her and others and sets a very negative relationship ON FIRST CONTACT. Very disappointing. It is my long held opinion that no early check in requests will ever be honored and the same disingenuous canned...

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4Thank CarpeDiemSanDiego
Ali B, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

We are extremely disappointed to hear about your previous experiences. Thank you for your valuable feedback, we appreciate you taking the time to write your review.

Reviewed 19 September 2016

Lovely property, great attractions nearby, good restaurants on property and surrounding area, lots to do, golf, spa, hike, museums are great! ON site I love the shuttle to take you around the large property and to the various pools and fitness centers and the hotel is fabulous with the boat ride to the Japanese or Italian restaurant or just to...

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Helpful?
1Thank Kalani J
Ali B, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Kalani, thank you for your five star review! We are so happy to hear that you were able to enjoy the resort amenities as well as the local sites. We are excited for your next stay with us.

San Diego, California
Reviewed 13 September 2016

Check in was quick and easy and front desk staff were great. Rooms were spacious, clean and the beds are so comfortable. Décor of the room was very nice. My family had the two bedroom suite...very nice and excellent view from balcony. Will definitely come back to this resort.

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2Thank Lynda A
Ali B, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Thank you for your five star review of Marriott's Desert Springs Villas! We are so happy to hear that you had an excellent view and you felt at home in your villa. We look forward to your family's next stay with us!

Santa Monica, California, United States
Reviewed 3 September 2016

I love the Marriott Desert Springs Villa's I. I stay once or twice a year at this property. The weather is perfect. The accommodations are beautiful. The sprinklers run at night. The water from the sprinklers will damage your car paint & windows to the extreme. The damage cannot be fixed by a detail or car wash. I had to...

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3Thank Bethany O
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review, Bethany. We're disappointed to hear about the experience with your damaged vehicle. We would like to learn more about your concerns. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach us directly by calling 800-860-9384. We look forward to hearing from you...

Reviewed 3 September 2016 via mobile

If you want a perfect desert getaway... This is it. A fantastic site. We have stayed here most years since 2008 and would thoroughly recommend it. We have had many different villas and every one is well appointed, spacious, clean and beautiful. The site amenities are good, several pools located around the site, quiet pools and busy pools; catering for...

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2Thank Mark B
MarriottVacationClub, Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review. We are happy to hear you have enjoyed your stays throughout the years. We hope to welcome you back soon!

Huntington Beach, California
Reviewed 29 August 2016

We checked into our hotel - the room was filthy dirty - we requested to change rooms but none were available. The room had not been vacummed, the floors were disgusting - there were boxers and tooth brushes left in the bathroom floor. There were knives and scissors left out in the room and the patio area and i have...

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1Thank clammusc
MarriottVacationClub, Corporate Customer Care Manager at Marriott's Desert Springs Villas I, responded to this review

Thank you for your review of Marriott's Desert Springs Villas I. We are sad to learn that villa up-keep and cleanliness concerns detracted from your overall stay. We would like to learn more about your experience. Please email us at customer.care@vacationclub.com with your preferred method of contact and include your TripAdvisor Username. As an alternative, you may reach us directly...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Palm Desert serves as the exceptional setting for Marriott's Desert Springs Villas. Beautifully designed on 400 acres. Adjacent to the JW Marriott Resort & Spa. Enjoy 36 holes of manicured fairways, exquisite tennis facilities, a lavish European spa and tempting cuisine. On-site, soak up the sun and relax with 7 luxurious pools. ... more   less 

Additional Information about Marriott's Desert Springs Villas I

Address: 1091 Pinehurst Ln, Palm Desert, CA 92260-1636
Region: United States > California > California Desert > Palm Desert
Price Range: $183 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Desert Springs Villas I 3.5*
Number of rooms: 236
Reservation Options:
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Also Known As:
Marriott`s Desert Springs Villas i Hotel Palm Desert
Marriotts Palm Desert
Marriott Palm Desert
Palm Desert Marriotts
Marriott's Desert Springs Villas I Palm Desert, California Desert
Hotel Style:
#4 Top resorts Hotel in Palm Desert
#4 Romantic Hotel in Palm Desert
#6 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Desert Springs Villas I staff and other travellers.
27 questions
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8 months ago

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Questions? Get answers from Marriott's Desert Springs Villas I staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get a room close to the reception area Building L or K”
 of 5 bubbles Delta5076, 23 Mar 2017 | Read review
“Can't access the golf course from the room's balcony so it this sense there is no advanage to a ground floor room.”
 of 5 bubbles LCB07, 23 Feb 2017 | Read review
“Choose ground floor or second floor. Golf course or other view.”
 of 5 bubbles Stuart60645, 15 Jan 2017 | Read review
“The quieter rooms are away from the J.W. Hotel. The rooms closest to the clubhouse and Palmeras pool are the most central for families.”
 of 5 bubbles ploofy, 4 Jan 2017 | Read review
“Ask for Second Floor in the rear buildings”
 of 5 bubbles Bradco2014, 2 Jan 2017 | Read review
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