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Shadow Mountain Resort and Club

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Shadow Mountain Resort and Club
Shadow Mountain Resort and Club
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113 Reviews from our TripAdvisor Community

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Showing 108: English reviews
San Diego, California
Reviewed yesterday NEW

lovely grounds with a wonderful staff. easy access to el paseo shopping and the living desert museum. quiet, very large pool and views of the mountains. we had a studio and it was very large with complete kitchen and patio.

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Helpful?
Thank claudia p
Portland, Oregon
Reviewed 3 days ago NEW

This is a 50s era small resort that has been remodeled / redecorated Pros: - Great value for the area which can be pricey in the winter - Excellent, very helpful staff - Bed had a good, firm mattress. - Rooms come with a kitchenette and while not fancy were clean and attractive Cons - Does not come with some...

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Thank PDXcoffeetraveler
Kimberley, Canada
Reviewed 2 weeks ago

My wife and I have been coming to Shadow Mountain Resort as a refuge from the Canadian winter for the past ten years.The accomadations are condo style and there is a good range of choices from studios ,two bedrooms and villas.There is a large figure eight pool with palm trees which is centrally located and is a popular hang out...

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1Thank David B
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you to our Canadian friend for such nice compliments on our resort. We appreciate you visiting us for over ten years now, and are pleased you find Shadow Mountain a refuge to play and relax. You may be interested to know we also offer discounts with reduced housekeeping service (not daily), which many of our visitors appreciate. We especially...

Edmonton, Canada
Reviewed 3 weeks ago

The office staff is very accommodating and friendly. The grounds are well kept, although using chainsaws at 7am is a bit too early for us. The pool is very large, but the pool deck is in need of maintenance. The hot tub (at the main pool) was well used during the cold December evenings. Our room 164 is dated and...

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Thank funeral2016
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Your comments are well taken, thank you for complimenting staff and taking the time to let us know. We are hopeful next summer brings us a refreshed pool deck, stay tuned! And, we will pass along your suggestions for the condo as we address this to our homeowners often. We hope to see you back again soon.

Philadelphia, Pennsylvania
Reviewed 24 November 2016

We stayed here while in town for a family event, and the resort offered things to do for all family members. The pool areas were fantastic, with splash parks, wading areas, and plenty of seating areas. There were decent food options available, but only for part of the day. Most dining facilities were only open for short hours. There is...

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Thank Garett_Travel
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Hi there, I believe you have Shadow Mountain Resort confused for Marriott Shadow Ridge, both in Palm Desert, CA. Hopeful you and your family enjoyed our city over the holidays, one of my favorite times of the year with festive El Paseo Blvd decorations and more. Look us up sometime as we are very family friendly and walking distance to...

Issaquah, Washington
Reviewed 13 November 2016

We've stayed at this hotel for the past several years for a tennis camp that was organized by our coach in Seattle. We've had a variety of rooms and even the ones that have been renovated are still very run-down and not up to the El Paseo area standards. The restaurant food is fair but service is slow and the...

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Thank sandydlc1
San Diego, California
Reviewed 9 November 2016 via mobile

I stayed here during a business trip, and found it perfect for my needs. A 600 sqft studio king with a kitchen, dining area, and patio next to a creek (man-made yet pleasant nonetheless). I had a place work in a quiet environment, yet was close to El Paseo for my lunch meeting. I will certainly stay here again when...

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Thank CKCsd
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

We're so pleased you enjoyed your stay and sure hope to see you back again soon. We also offer larger accommodations for families and friends. Thanks for giving us a try, and for the nice review!

Reviewed 22 October 2016

This is a large condo-rental resort.. Low key sprawling facility with a variety of units and condos.. When we checked in and were given a large condo unit, which looked like it was last decorated at some time in the 70's.. It felt almost creepy, with old, dated and tacky looking furnishings.. We then called front desk and got moved...

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Thank Don F
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for your candid comments. I'm glad we were able to change rooms for you, but regret the first condo was not up to our normal standards. It's unusual to have a room that does not meet our requirements as we require that the owners keep up the furnishings, etc. Since I can't determine which room you were in,...

New Jersey
Reviewed 2 October 2016

These rooms are not like your typical resort. The accommodations vary based on who owns the unit. The first unit we had hadn't been updated. Fortunately the air was noisy and they gave us another room. Much nicer and update. Be sure to ask for an updated room.

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Thank debdo927
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for your candid comments. All rooms are individually owned and vary from studios up to 1, 2, and 3 bedroom condos and villas. We do encourage improvements and, in fact, have requirements that must be met. I'm sorry your first room was not up to par. The owner does have plans to renovate and the air-conditioner is on...

Reviewed 11 September 2016 via mobile

Resort was clean and maintained. Staff was very friendly. Room was just remodeled. Pool is the largest one I have been in. Resort was clean and quiet. Located near plenty of restaurants and shopping. Definetly would stay again.

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Thank Paul M
Management C, Owner at Shadow Mountain Resort and Club, responded to this review

Thank you for the nice comments on staff and the property. Did you know the figure-8 pool was built in 1946? We are celebrating 70 years of resort lifestyle and are happy you visited with us. We look forward to your return sometime soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Golf Course
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Charming resort, breathtaking views, figure-eight swimming pool, home to the Desert Tennis Academy with lessons & clinics. Located in the heart of Palm Desert, California, the Resort is walking distance to the fabulous shops, restaurants and art galleries along the famed El Paseo Drive. Resort offers cafe & bar (breakfast and lunch), complimentary tennis on 16 tennis courts, pickleball, tennis pro-shop, four heated pools, five hot tubs, fitness room, massage service, saunas, poolside patio BBQ, volleyball, basketball, bicycle rentals, and more. ... more   less 

Additional Information about Shadow Mountain Resort and Club

Address: 45750 San Luis Rey Ave, Palm Desert, CA 92260-4728
Region: United States > California > California Desert > Palm Desert
Price Range: $188 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Shadow Mountain Resort and Club 3.5*
Number of rooms: 80
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Also Known As:
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain Hotel
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort And Club Palm Desert, California Desert
Hotel Style:
#6 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Shadow Mountain Resort and Club staff and other travellers.
2 questions
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Sonora, California

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Questions? Get answers from Shadow Mountain Resort and Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for mountain view unless you love tennis then as for tennis court view!”
 of 5 bubbles 152claudiap, 23 Jan 2017 | Read review
“ask for an updated room when booking”
 of 5 bubbles funeral2016, 28 Dec 2016 | Read review
“ask for an updated room”
 of 5 bubbles debdo927, 2 Oct 2016 | Read review
“We had a suite overlooking the pool which was very nice, they all have balconies which is also good.”
 of 5 bubbles Binksy69, 31 May 2016 | Read review
“We spent the extra $ and good a 2 bedroom "villa" - well worth it!”
 of 5 bubbles bigdaddymichael, 21 May 2016 | Read review
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