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This is my first experience with a Marriott property since the merge of SPG and Marriott. The price, when using points and cash was too good to be true and found it exactly that.
The exterior of the property and grounds looked very nice. It...More
Response from Lois F, Front Office Manager at Residence Inn Palm DesertResponded 31 March 2017
Thank you for your feedback in regards to your recent stay at the Residence Inn Palm Desert. Please accept our sincere apology for not meeting your expectations during your stay. We have shared your comments with our hotel team.
Upholding our commitment to...More
I spent several nights in the Palm Springs area with a couple of friends. When we're looking for a place to stay we each want our own bed and free breakfast & parking are only slightly less important. Fortunately Residence Inns meet those criteria, which...More
Our room was like a dual-master apartment, with each bed/bath combo separated by a living room area and eat-in kitchen. The kitchen was the least modern or appealing part of the apartment, but still handy.
But every time we approached the front desk with a...More
We made reservations almost two weeks prior to our stay. When we arrived, the Hotel was OVERBOOKED! We are Marriott Gold members, which means our reservation is guaranteed. We brought food with us, thinking we would have a kitchen. We ended up at the Courtyard,...More
Thank Karen R
Management response:Responded 27 March 2017
I'm sorry we did not have a room available for you when you arrived at our hotel a big part of that is due to Marriott overselling their hotels for long term stay guest. We try our best to make sure that this does not...More
If you know Residence Inns, be assured that this one ranks with the best of them. Clean rooms, great service, good breakfast, really nothing to complain about. Would stay there again if in Palm Desert.
Management response:Responded 15 March 2017
Thank you so much for your response we are so glad that you enjoyed your stay with us. We look forward to having you back if you are ever in the area.
US$97 - US$214 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
Non-Smoking Rooms ,
Number of rooms
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