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JW Marriott Desert Springs Resort & Spa

2,334 reviews
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Traveller (1256)
Room & Suite (249)
Pool & Beach (102)
Overview
  • Excellent46%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible4%
Travellers talk about
“rockwood grill”(116 reviews)
“lobby bar”(99 reviews)
“sushi bar”(63 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
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Offers from JW Marriott Desert Springs Resort & Spa
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,334)Write a Review
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All reviewsrockwood grilllobby barsushi barboat ridegolf courseexotic birdsself parkingmikado restaurantpink flamingosbusiness conferencefisherman's landingsteam roomsdesert springsmini golfpool areabeautiful propertyfitness center
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1 - 5 of 2,272 reviews
Reviewed 2 days ago

The choice to be there was being close to Joshua Tree National park and the nice pictures of the Hotel. Location si very nice and the park and view really gorgeous. However the room quality and standard does not correspond anymore to a 4* Hotel....More

1  Thank Gabriel_H61
Reviewed 5 days ago

We had two rooms for 6 family members. We were treated so well and greeted with smiling faces every day. Always treated with respect and over exceeded our needs! We did not require maid service everyday, but they were always available for extra towels, lotions...More

Thank Lorna K
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 3 days ago

Dear Lorna K, Thank you for such kind review. It was great having you & your family here at Desert Springs. We are so glad to hear your enjoyed your stay. We look forward to having you visit again in the near future. Best Regards

Reviewed 5 days ago

It has a beautiful golf course but it is pricey especially if you have to rent clubs although they do supply top brand clubs. I should have stuck a pail & shovel in my golf bag as I spent a lot of time in the...More

Thank Abe W
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 3 days ago

Dear Abe W, Thank you for sharing your experience with others. We are so happy you enjoyed golfing experience and look forward to having you visit us again! Best regards

Reviewed 1 week ago via mobile

One of the best Marriott Hotels we have stayed at. I am a Marriott Lifetime Platinum Elite member and have stayed at Marriotts all around the world! The spa was outstanding, the restaurants and stores on property all were 1st class! Would highly recommend!!!

1  Thank Charlie A
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 6 days ago

Dear Charlie A, Thank you for sharing your recent stay experience on Trip Advisor. Your review means the world to us! We are so glad to hear you enjoyed your time at the Desert Springs. Thank you! And come back to see us soon!

Reviewed 1 week ago via mobile

First let me start with the good things: Hotel property grounds were beautiful. Loved that they had the boat ride in the hotel. We came here on thanksgiving weekend with our toddler and had a relaxing vacation didn't even had to go out of the...More

1  Thank Nidhi G
Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 5 days ago

Dear Nidhi G, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$267 - US$708 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$267 - US$708 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#6 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1256)
Room & Suite (249)
Pool & Beach (102)
Dining (50)
Hotel & Grounds (895)
Bathroom (28)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Questions & Answers
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Evann724
18 January 2018|
AnswerShow all 4 answers
Response from Fred R | Reviewed this property |
It was a bit chilly but our niece and nephew got in...niece is 3 years old
0
Votes
ttenil
31 December 2017|
AnswerShow all 10 answers
Response from Marie W | Reviewed this property |
I had asked that question to one of the employee. Estimated renovations will be in May of 2018. The rooms are fairly nice and I think the reviews overstate the rooms' condition in many of the postings. They're not overly... More
1
Vote
katehoppers
23 November 2017|
AnswerShow all 4 answers
Response from JD98040 | Reviewed this property |
Please look on their website
0
Votes
Room Tips
"Hotel is too big and "anonymous". The breakfast of new year's eve was served in a "meeting..."
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"We had a room close to the Sauna/Spa which was convenient."
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"Try to get a room facing the mountains. The 3000 level on the west side of the hotel is actually on the..."
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"Pool view is probably the best and most convenient"
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