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    JW Marriott Desert Springs Resort & Spa

    74855 Country Club Dr, Palm Desert, Greater Palm Springs, CA 92260
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    2017-12-05 2017-12-06
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    US$269
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    Traveller (1232)
    Room & Suite (247)
    Pool & Beach (100)
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    Overview
    • Excellent45%
    • Very good30%
    • Average14%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “rockwood grill” (110 reviews)
    “lobby bar” (98 reviews)
    “sushi bar” (63 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    Dec 5Dec 6
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,295)
    There are newer reviews for JW Marriott Desert Springs Resort & Spa
    See the most recent reviews
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    11 - 15 of 2,233 reviews

    Reviewed 2 weeks ago

    SPA: I treated myself to a full spa day and it was wonderful! The staff was very nice and I felt calm and relaxed the whole day. I did an Abhyanga massage treatment (oil treatments for hair and body), a microgreens facial, and a mani/pedi....More

    Thank Sarah D
    Reviewed 2 weeks ago

    As you may see from my past reviews, a "4" rating is unusual for me. If I can find no fault with the resort, it's a "5". If I can fault with it, it's a 3 at best, and I'll probably not stay there again....More

    Thank Rosie920
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 1 week ago

    Dear Guest, Thank you for your review. We truly appreciate all feedback that is provided to us! We look forward to welcoming you again whether for business or pleasure.

    Reviewed 2 weeks ago

    I was in Palm Desert for a work event, so will preface this review by saying that I used the resort only for sleep. Covered parking was great since the resort is in the desert, check in was easy, the gym facility looked amazing (although...More

    Thank Skaerje
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear Guest, Thank you for sharing your thoughts following your recent stay at our resort. We appreciate learning about the areas of the resort you enjoyed, as well as your comments for the areas that need improvement. Again thank you for sharing and we look...More

    Reviewed 2 weeks ago via mobile

    Two people in 1 room: only 3 towels. Who gets the only clean dry towel as we shower and dress for dinner? In the fitness center: no hand cleaner? Ewwww And the guy insisted that I put my wallet and room key in a ‘cubby’...More

    Thank JD98040
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear Guest, Thank you for taking a moment to share your recent experience from your stay. We are sorry to learn we felt short of providing exceptional service. We appreciate your feedback and your comments will be shared with the leadership team. We hope we...More

    Reviewed 3 weeks ago via mobile

    I was there for a work conference at the beginning of October and my first impression was NOT good when at check in, they showed me on a map where my room was, and it was the furthest room away from the Conference Centre and...More

    Thank squirrel20
    Response from esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & SpaResponded 2 weeks ago

    Dear guest, Thank you for choosing to stay with us while attending your conference. We do have some exciting improvements coming in the very near future that will help enhance the guest experience in both our guest rooms and public spaces. We hope you'll give...More

    Omni Rancho Las Palmas Resort & Spa
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    The Westin Desert Willow Villas
    1,005 reviews
    #2 of 23 hotels in Palm Desert
    1.4 km
     
    Marriott's Desert Springs Villas II
    1,065 reviews
    #1 of 23 hotels in Palm Desert
    0.3 km
     
    Hyatt Regency Indian Wells Resort & Spa
    2,547 reviews
    #1 of 4 hotels in Indian Wells
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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$236 - US$553 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Palm Desert
    • #4 Business Hotel in Palm Desert
    • #7 Family Hotel in Palm Desert
    • #9 Romantic Hotel in Palm Desert
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 884
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Travelocity, Priceline, Hotwire, Orbitz, HotelsforEveryone, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HotelsClick so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • California Desert >
    • Greater Palm Springs >
    • Palm Desert
    • Also Known As
    • Desert Springs Jw Marriott Resort And Spa ,
    • Desert Springs Jw Marriott Hotel Palm Desert ,
    • Jw Marriott Palm Desert ,
    • Marriott Palm Desert ,
    • Palm Desert Marriott ,
    • JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
    Add Photo Photos
    Traveller (1232)
    Room & Suite (247)
    Pool & Beach (100)
    Dining (49)
    Hotel & Grounds (876)
    Bathroom (28)
    Business Centre & Event Rooms (12)
    Family and Play Areas (2)
    Nearby
    Sponsored by:
    The Westin Desert Willow Villas
    1,005 reviews
    1.42 km away
     
    Hyatt Regency Indian Wells Resort & Spa
    2,547 reviews
    4.39 km away
     
    Marriott's Desert Springs Villas II
    1,065 reviews
    .30 km away
     
    Omni Rancho Las Palmas Resort & Spa
    3,800 reviews
    4.39 km away
     
    Nearby Restaurants
    Cork Tree California Cuisine
    847 reviews
    .62 km away
    Rockwood Grill
    266 reviews
    .10 km away
    Desert Willow Golf Resort
    181 reviews
    1.36 km away
    Mikado at Desert Springs JW Marriott
    290 reviews
    .37 km away
    Nearby Attractions
    Desert Adventures Red Jeep Tours & Events
    559 reviews
    1.06 km away
    Desert Willow Golf Resort
    272 reviews
    .38 km away
    Palm and Valley Golf Courses at Desert Springs
    115 reviews
    .37 km away
    Spa at Marriott's Desert Springs
    87 reviews
    .37 km away
    Ask a question
    Questions & Answers
    Kayla I
    11 September 2017|
    AnswerShow all 3 answers
    Response from Melanie R | Reviewed this property |
    Yes, there is a mini mall that you can walk to that has restaurants there . ... it would probably take 20 minutes to walk there from the timeshares; a much shorter walk from the JW Marriot hotel. Its across the street from... More
    0
    Votes
    ttenil
    11 August 2017|
    AnswerShow all 4 answers
    Response from esther f | Property representative |
    We do have some exciting improvements coming in the very near future that will help enhance the guest experience in both our guest rooms and public spaces. Late spring 2018
    0
    Votes
    ViLoSke
    3 August 2017|
    AnswerShow all 6 answers
    Response from Delta5076 | Reviewed this property |
    Sorry I don't but email the hotel and a concierge will help you out
    0
    Votes
    Room Tips
    "There are rooms with bigger balconies than others, rooms facing the golf course."
    Read review
    "Ask for a quiet room away from the pool area"
    Read review
    "We had room 7039 which was Awesome, higher floor, resort view, worth the nominal difference in price!!"
    Read review
    "Ask for a quiet room away from the lobby!"
    Read review
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