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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,084 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Desert Springs Resort & Spa
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Showing 2,029: English reviews
san francisco
Reviewed 4 February 2015 via mobile

The rooms are pretty large. The pool is huge, lots of lounges. The cabanas wete very nice. The bar inside the hotel is awesome. The spa gym is perfect. However it closes at 9. A very satisfied stay in January. Great service.

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Thank ThePlumber2015
San Luis Obispo, California, United States
Reviewed 3 February 2015

This complex was ideal for the business conference I went to. Excellent service. Very nice meeting rooms and the food for the events was quite good. Great restaurants and an amazing facility. Their lagoon/pond was beautiful, with boat rides from inside the hotel. The golf course surrounding the hotel was gorgeous and the pool and spa facilities were well laid...

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1Thank Al F
Mishawaka, Indiana
Reviewed 3 February 2015

My wife and I spent 3 nights / 4 days at this resort for a conference this past November. It was very nice and had plenty of amenities, including several restaurants, bars and pools. The rooms are fine, but nothing special. It certainly met our needs for the trip, though.I also had a chance to play golf on the Valley...

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Thank DJC313
Paris, France
Reviewed 3 February 2015

This is a large, well managed hotel in a nice location. The rooms are spacious and comfortable, but be prepared to do some walking to get to them. The service was friendly and for the most part, efficient. We stayed at the hotel over the Christmas holiday and I think the staff and housekeeping in particular, was overwhelmed. We had...

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Thank ainparis
Chicago, Illinois
Reviewed 3 February 2015

This is one of the most beautiful hotels I have ever stayed at. This was my first time visiting Palm Springs. We stayed for two nights and I really wish we could have stayed longer. The grounds are kept immaculate, I loved waking up in the morning and going for a walk around the property. With the gorgeous golf course,...

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Thank TravelLinds
Reviewed 31 January 2015 via mobile

Had a lovely stay. The room was nice and spacious and if anything was missing it was a tiny thing -- the minibar. Staff was courteous and helpful and always greeting us with a smile. We had a slight snafu with the charges, but when we checked out Wendy at the desk help this resolve it in a timely

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Thank Karen G
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Hello and thank you for taking the time to share your experience. We are thrilled to hear that your had a wonderfull stay. As a valued customer your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. We look forward to welcoming you back soon.

Midland
Reviewed 31 January 2015

The JW Desert Springs property is exceptional in every way. The grounds, golf course, pools, and public areas are meticulously maintained. From the moment we arrived, we found the staff welcoming and professional. Esther, the hotel's Hospitality Coordinator, was particularly gracious and accommodating in coordinating our stay. We had requested an upgrade to our original reservation, having noted that room...

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Thank vmrmv
Reviewed 29 January 2015 via mobile

Amazing! Beautiful property, lots to do, amazing food! I slept like baby in the beds... Soooo comfortable! There was always a staff member around to help if we needed help finding somewhere. Loved our stay. The only problem is that our stay wasn't long enough here!

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Thank Sarah D
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you for taking the time to share your experience. I am very happy to hear that your enjoyed the hotel amenities. Your feedback is integral to our ability to continue to improve our service. thank you again for your time and come visit us again soon.

Reviewed 28 January 2015

Tagged along on hubby's business trip. This property is beautiful, relaxing, and well kept. Lots to do: golf, shopping, restaurants, water taxi, bars, tennis, spa, and multiple pool areas. Beds were comfy. Staff were friendly and always willing to help, very professional. We did have a problem with the shower leaking and after a couple attempts at repairs they just...

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1Thank a5brown
Northfield, Minnesota
Reviewed 27 January 2015

We just spent a weekend at the JW desert springs resort and loved it!! Staff is very helpful and friendly. We were happily upgraded to a luxury suite which was very nice. It was wonderful being surrounded by all the water in the middle of the desert. The resort is very large so be prepared to do a lot of...

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1Thank Kari E
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Kari E, Thank you for sharing your experience regarding your recent stay at the JW Marriott Desert Springs Resort & Spa. With a mission to provide superior customer service, we take great pride in serving your needs and we are delighted to hear that we have met your expectations. As a Valued customer, your feedback will be shared with the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups
Oasis Poolside Bar & Grille
Oasis Poolside Bar & Grille
Cuisines: Bar, American, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: $317 - $883 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
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Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
JW Marriott Desert Springs Resort & Spa Palm Desert, California Desert
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
43 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a unit close to the pools. One of the pools is a quiet pool no for kids”
 of 5 bubbles Delta5076, 21 Mar 2017 | Read review
“Pool view room”
 of 5 bubbles SKO99019, 16 Mar 2017 | Read review
“Be sure to check the view of the building you are staying in. If you prefer mountain vs golf course, or pool view, you may need to argue!”
 of 5 bubbles ginolmeranda, 16 Mar 2017 | Read review
“Stay in the middle of the hotel, long walk from the wings”
 of 5 bubbles LesRiel, 13 Mar 2017 | Read review
“Request Pool side view for Beautiful of Mountains (yet all views are great)”
 of 5 bubbles GottaGetAway2012, 12 Mar 2017 | Read review
5 of 5