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Hyatt Palm Springs

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Hyatt Palm Springs
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1,673 Reviews from our TripAdvisor Community

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Showing 1,617: English reviews
Orlando, Florida
Reviewed 13 March 2016

This is the most dreadful Hyatt I have ever encountered. The beds are so old it is gross to think how many people have slept on them before you. Very worn in every aspect. The rooms have a moldy smell and the A/C does not work well at all. The staff is wonderful as is the location. That is the...

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Helpful?
2Thank Sara T
Vincent B, Front Office Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your comments...

Rialto, California
Reviewed 13 March 2016

We enjoyed our stay at the Hyatt. The staff was attentive and helpful. There was a street fair in front of the hotel the night we stayed. Lots of food and fun booths to explore. Breakfast was fast and we were quickly off to enjoy the Living Desert.

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Thank Diane C
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your comments...

Bucharest
Reviewed 13 March 2016

Beautiful architecture. Great rooms, very comfortable and very clean.. supporting staff. And very polite. The hotel is situated in a very central and old, if one can say so, area of Palm Springs, very close to local shops and restaurants. The view from the rooms facing the golf court is very nice. The Internet definitely need improvement. Pretty weak signal.

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1Thank Returninghome
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your comments...

Istanbul
Reviewed 8 March 2016

We really enjoyed our stay at the Hyatt in Palm Springs. We often stay in Hyatts because I am a Platinum member. We stayed in one of the suites. My understanding is that most of the rooms are suites. Some have said the room was dated, but with an older hotel also comes lots of space. The separate living room,...

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Thank Grantm04
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your comments...

Long Beach, United States
Reviewed 7 March 2016

We had no air conditioner in our room. It blew hot air. This made mornings and days very hot and we had to sleep with the door open at night to cool down. Breakfast was over at 9:45 which was suppose to go until 10:00, so we had to go elsewhere.

Review collected in partnership with Hyatt Hotels
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1Thank Rod H
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your survey and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your comments...

Bay Area
Reviewed 4 March 2016

Review collected in partnership with Hyatt Hotels
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1Thank bodilymom
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Las Vegas, Nevada
Reviewed 3 March 2016 via mobile

Picked this place out of a hat because my flight was cancelled. Very nice pool area, but the main lounge was sort of average. Close to airport and all downtown activities. I wasnt there long enough to explore or enjoy the scene. I liked the fact that they picked me up at the airport by hyatt bus free of charge.

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Thank kr w
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your Excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your...

Reviewed 29 February 2016

This hotel was fabulous! Great service, wonderful rooms, attentive staff and lots of nice outdoor areas to sit and relax and enjoy the weather. Received above and beyond service from Bryson and Tasha at the front desk. Super clean, great location and one of the best Hyatt's we stayed at in terms of service and friendliness.

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Thank Tammy H
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your Excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your...

Dorr, Michigan
Reviewed 29 February 2016

The rooms were large which was more than I expected. I came here for a work conference. The view from the mountain side is absolutely beautiful! The staff are super friendly, especially the front desk people and the drivers. Don't forget to tip the drivers, if you do tip they will bring you anywhere and even wait in the parking...

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Thank Dominique A
Vincent B, General Manager at Hyatt Palm Springs, responded to this review

Good Day from the Hyatt Palm Springs Downtown! Thank you for your Excellent comments and I wanted to take a moment to THANK YOU for your business! We know that you have many choices in lodging accommodations and we really appreciate the fact that you chose to stay at the Hyatt Palm Springs Downtown. My staff and I take your...

Palm Springs
Reviewed 26 February 2016

I booked the overnight stay knowing it was non-refundable however I did not see that it was also non-changeable. Naturally, there was a personal issue that kept me from using the room and I tried to get a change through the booking service as well as the hotel. I got the telephone run-around with both parties telling me the other...

Review collected in partnership with Easytobook.com
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2Thank 216frederickw

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Palm Springs' only all suite, newly renovated hotel located in the heart of the historic village. Just footsteps from shopping, restaurants, galleries, museums, casino and theaters. Enjoy a mountain or village view from your private balcony. ... more   less 

Additional Information about Hyatt Palm Springs

Address: 285 North Palm Canyon Drive, Palm Springs, CA 92262-5525
Region: United States > California > California Desert > Palm Springs
Price Range: $223 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Palm Springs 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hyatt Regency Suites Palm Springs Hotel Palm Springs
Hyatt Regency Palm Springs
Palm Springs Hyatt
Hotel Style:
#9 Business Hotel in Palm Springs
#10 Family Hotel in Palm Springs
#11 Luxury Hotel in Palm Springs
#20 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Palm Springs staff and other travellers.
22 questions
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Mile High
Brooklyn, New York
Aberdeen, United Kingdom
Los Angeles, California
Grand Rapids, Michigan

See all questions (22)

Questions? Get answers from Hyatt Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the front desk.”
debsmedicalbilling, 21 Apr 2017 | Read review
“you have the option of mountain view or street view, mountain view is a bit quieter but street view was not too noisy either.”
fusunb2013, 12 Apr 2017 | Read review
“For cabana rooms, avoid 109 and 108 (See review).”
112bretth, 8 Apr 2017 | Read review
“Higher floors with pool view get a great mountain view too.”
amydd, 26 Mar 2017 | Read review
“Go Elsewhere”
96JohnB96, 6 Mar 2017 | Read review
5 of 5