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Renaissance Palm Springs Hotel

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Renaissance Palm Springs Hotel
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1,404 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Palm Springs Hotel
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Showing 1,322: English reviews
Vancouver, Canada
Reviewed 2 weeks ago

Stayed here for 5 nights, really nice hotel, clean and comfortable. Disappointed in check in, found the staff inattentive, talking to each other while checking me in. Shuttle did not pick me up at the airport even though I called three times. Housekeeping and concierge very helpful

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Helpful?
1Thank 142mary54
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear 142mary54, Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. As a valued guest, we see that there is room for improvement based on your feedback at the Front Desk and noticed that there were a few missed opportunities and apologize for...

San Francisco, California
Reviewed 2 weeks ago

Clean and well kept. Amazing views from the balcony. Especially in evening. Comfortable beds and air conditioning. Pool area is very large. Fire pits around for evening relaxation Restaurant adjacent to pool, nice breakfast in am.

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Helpful?
Thank John B
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. I look forward to having another opportunity to be your host again soon. Sincerely, John Ault General Manager

wilsonville, United States
Reviewed 2 weeks ago

Love this property - have been back multiple times and will continue to come back - when properly is almost full the infrastructure struggles a bit - easy to work around. Only 3 elevators - you end up very cozy - parking also becomes a challenge Love the proximity to downtown Palm Springs and the large room sizes

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Helpful?
Thank Hans K
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Hans K, Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. Thank you for the perfect 5 rating! We look forward to having another opportunity to earn your loyalty. Happy Holidays, John Ault General Manager

San Diego, California
Reviewed 2 weeks ago via mobile

My most disappointing Palm Springs experience! I selected this hotel based on the reviews and I've never experienced such incorrect reviews! The room was blah, outdated (obnoxious AND ripped carpet) and smelled of years old blends of must and smoke. We asked for another room (which I never do) and was told they were completely sold out (which they were...

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Helpful?
Thank Fisch78
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. As a valued guest, we see that there is room for improvement based on your feedback. We noticed that there were several missed opportunities and apologize for the service errors. The hotel is about...

Cincinnati, Ohio
Reviewed 2 weeks ago

I stayed at this hotel for a three day conference. I had an upgrade to a Junior Suite, which featured a working area with a desk and a second television. The bedroom was very comfortable with several electrical outlets for recharging phones and laptops. The conference rooms are located around the central courtyard and near the restaurant and bar facilities....

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Helpful?
Thank Planner1949
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Planner1949, Thank you for your kind feedback in regards to your recent visit with us! I look forward to hosting you again for your next conference in Palm Springs. Happy Holidays, John Ault General Manager

Greater Cincinnati, United States
Reviewed 2 weeks ago via mobile

The renaissance hotel in Palm Springs California is by far my new favorite place to stay when visiting this beautiful desert city. I have been to Palm Springs over 100 times and this was the first time that I stayed at this hotel. I have no idea what I was what? Hotel staff was excellent. The food at the restaurant...

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Helpful?
Thank LarryaPilot
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear LarryaPilot, Thank you so much for taking the time to let us know how your experience was with us at the Renaissance Palm Springs! I look forward to your return as your home away from home.... Happy Holidays, John Ault General Manager

Reviewed 2 weeks ago

My room was very nice, and everyone was so helpful and the atmosphere was great. The bathroom was alittle small, just use to separate tub/show.I had a real relaxing time at the SPA**** I will be back soon.

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Helpful?
Thank Cheryl W
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Cheryl W, Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. We look forward to having another opportunity to be your host soon. Happy Holidays, John Ault General Manager

Fairhope, Alabama
Reviewed 3 weeks ago via mobile

When I arrived I wasn't greeted as a platinum elite member, but that's no big deal. The lobby is huge and very well laid out, the bar is nice. The pools are nice and the pool area was clean and well kept. My room overlooked the pool and fire pit area. The room it's self was well kept and very...

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Helpful?
1Thank Ovsurf
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Ovsurf, Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. As a valued guest, we see that there is room for improvement based on your feedback as a Platinum Member. I'll share your experience with our Front Office team to help us...

Fresno
Reviewed 3 weeks ago via mobile

We decided at the last minute to get out of town and go to Palm Springs for an overnight stay. The Renaissance Marriott was perfect for the family! We spent time by the pool, walked to check out stores and have dinner, and then relaxed at one of the fire pita. It was a great time away!!

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Helpful?
Thank Marcia S
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Marcia S, Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. Our hotel is the perfect getaway for that short out of town trip to refresh! We look forward to your next visit with us. Happy Holidays, John Ault General Manager

Mohrsville, Pennsylvania
Reviewed 4 weeks ago via mobile

The minute I walked in, the aroma of the wonderful entrees was so welcoming, I couldn't wait for dinner. Front door greeter was charming, staff and service excellent, even met the charming owner Giovanni, he checked in on us twice and was so nice. I had seafood ravioli, the presentation was gorgeous (wish I took a picture). I did take...

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Helpful?
Thank sdamethyst
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear adamethyst, Thank you for taking the time to review our hotel on Trip Advisor and for the great score of a 5! I hope that we have an opportunity to host you again on your next trip to Palm Springs. Sincerely, John Ault GM

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Date
Date
Cuisines: American, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 

Additional Information about Renaissance Palm Springs Hotel

Address: 888 E Tahquitz Canyon Way, Palm Springs, CA 92262
Region: United States > California > California Desert > Palm Springs
Price Range: $114 - $357 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
Reservation Options:
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Hotel Style:
#7 Spa Hotel in Palm Springs
#8 Business Hotel in Palm Springs
#30 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Palm Springs Hotel staff and other travellers.
25 questions
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See all questions (25)

Questions? Get answers from Renaissance Palm Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms can be a very long walk from the elevators, be careful of this if you cannot walk far”
 of 5 bubbles D2518GXjoec, 2 Dec 2016 | Read review
“Try to get a room either facing the perimeter of the hotel (mountains or facing east) as it is very, very quiet and avoids noise.”
 of 5 bubbles Abbadiani, 28 Nov 2016 | Read review
“make sure you do not have an adjoining room, very noisy”
 of 5 bubbles 142mary54, 27 Nov 2016 | Read review
“Suites on 4th floor are best - especially facing the pool”
 of 5 bubbles 112hansk, 25 Nov 2016 | Read review
“Ground floor room if your attending a conference.”
 of 5 bubbles Planner1949, 24 Nov 2016 | Read review
5 of 5
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