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2017-12-24 2017-12-25
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    Renaissance Palm Springs Hotel

    888 E Tahquitz Canyon Way, Palm Springs, Greater Palm Springs, CA 92262-6708
    +1 855-821-4553
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    2017-12-24 2017-12-25
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    US$159
    US$143
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    Traveller (681)
    Room & Suite (128)
    Pool & Beach (101)
    Overview
    • Excellent38%
    • Very good35%
    • Average16%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “date restaurant” (19 reviews)
    “pool area” (173 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 24Dec 25
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,629)
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    481 - 485 of 1,539 reviews

    Reviewed 24 November 2015

    Very nice hotel, great views. The room was great, and the bed slept great. The pool was heated, but was a little cool, of course it was mid-November. We were disappointed that the hot tub was broken for 2 days, especially when we came here...More

    Thank Matthew W
    Response from Rick G, General Manager at Renaissance Palm Springs HotelResponded 27 November 2015

    Thank you for taking the time to respond to your stay with us. My apologies for the hot tub going down. I had a new heater installed on Wednesday so that everything is now back to normal. I do hope your travels bring you back...More

    Reviewed 23 November 2015

    I stay here every year for CAHF trade show which is held at the convention center behind the hotel. There are not enough staff when the hotel is full. Room service breakfast is always late and the food cold & stale. The mattresses are as...More

    Thank ALAN F
    Response from Rick G, General Manager at Renaissance Palm Springs HotelResponded 24 November 2015

    Thank you for taking the time to share your experience with me. I am truly sorry that your stay was not flawless as you would expect. I will certainly share this feedback with my staff so that we can correct all issues that you experienced....More

    Reviewed 22 November 2015

    From the time you enter the lobby its elegant and customer service was exceptional. The staff paid attention to the details and they were very attentive. The restaurant that is on site was only open for breakfast and lunch, therefore sadly dinner is served in...More

    Thank DS9MW
    Response from Rick G, General Manager at Renaissance Palm Springs HotelResponded 23 November 2015

    Thank you for the 5 STAR rating. We are thrilled that your stay was as you would have expected. Please join us again in the near future as your travel plans allow.

    Reviewed 22 November 2015

    I stayed at the hotel in November for one night. Unfortunately, I expected a level of service at the Renaissance - they did not deliver. Below are the issues encountered: -Room was not ready at 4:45pm when I arrived. No big deal, they said they...More

    Thank John C
    Response from Rick G, General Manager at Renaissance Palm Springs HotelResponded 23 November 2015

    Thank you for taking the time to respond to your stay with us. I am truly sorry that we did not live up to the level of service that you should be receiving at a Renaissance Hotel. Please forgive me. I will certainly share your...More

    Reviewed 21 November 2015

    I'm from New York City so looking out the patio door to see palm trees and mountains as I prepared my talk in the morning was quite a treat. Room service was efficient, bringing good food to fuel my work. The concierge was a delight...More

    1  Thank lranewyorkparis
    Response from Rick G, General Manager at Renaissance Palm Springs HotelResponded 23 November 2015

    Thank you for the 5 Star rating. I am very happy that your stay was a great one and do hope your travels bring you back to the west coast/Palm Springs, very soon. Thank you again.

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    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$125 - US$347 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Spa Hotel in Palm Springs
    • #8 Luxury Hotel in Palm Springs
    • #8 Business Hotel in Palm Springs
    • #29 Romantic Hotel in Palm Springs
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 410
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Hotwire, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, getaroom.com, TripOnline SA, HotelsforEveryone, Cancelon and HotelQuickly so you can book your Renaissance Palm Springs Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • California Desert >
    • Greater Palm Springs >
    • Palm Springs
    Add Photo Photos
    Traveller (681)
    Room & Suite (128)
    Pool & Beach (101)
    Dining (23)
    Hotel & Grounds (453)
    Bathroom (20)
    Business Centre & Event Rooms (3)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    claudiniusmaximus
    12 November 2017|
    AnswerShow all 3 answers
    Response from 921clinth | Reviewed this property |
    This is true. Motion sensor will shut off if no movement in the room.
    0
    Votes
    claudiniusmaximus
    11 November 2017|
    AnswerShow all 6 answers
    Response from bags52 | Reviewed this property |
    no old tired some maintaince issues
    1
    Vote
    GCok1
    8 October 2017|
    AnswerShow all 4 answers
    Response from Craig G | Reviewed this property |
    I noticed no renovations. We actually had a new fully renovated Mountain View suite and it was superb
    0
    Votes
    Room Tips
    "Try another hotel"
    Read review
    "Ask for a renovated room."
    Read review
    "Poolview would be my choice"
    Read review
    "Had a room in the western wing, facing pool, and it was fairly quiet. Appreciate the in room coffee maker."
    Read review
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