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This vacation I reserved a one 3 bedr suite (lock off), and two 1 bedr suite. Upon arrival around 6;30pm, the junior villa lock off was totally not ready. A large blower blow drying the carpet there. Then I went into a 1 bedr suite...More
4 Thank Hippobee
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded December 13, 2014
Thank you for taking the time to provide us with your feedback. Our resort strives to provide all guests with a relaxing and seamless getaway, and we regret to hear this was not your feeling. We apologize for any poor room quality you encountered and...More
We stayed here three nights because we could use our timeshare points. The rooms are very clean and things were quiet this time (probably because it was mid-week when school is in session). The bed was pretty comfortable and the linens are nice quality. Hopefully...More
Stayed here for 3 nights as part of my trip, very busy resort but thats fine as we are a family of two adults and two kids so lots of atmosphere here. Rooms are excelent we had a two bedroomed with added sofa bed so...More
3 Thank paul b
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded November 22, 2014
Thank you for sharing your feedback. We are happy to hear you and your family enjoyed our accommodations and team members. Our resort is fully equipped for a home-away-home feeling. We look forward to your return!
We stayed last year and as others have said the resort was run down but the helpfulness of staff, cleanliness and location made up for the shortcomings. We have just left after a stay of 7 days and will not be returning. Having travelled from...More
3 Thank harvav
Response from Diamond R, Manager at Palm Canyon Resort & SpaResponded November 16, 2014
We would like to sincerely apologize that this recent experience was not parallel to your stay last year where we did deliver on our commitment to excellence. We will immediately address these opportunities with our team members for coaching and to prevent these anomalies from...More
We booked the hotel to go to Palm Springs Pride.... It has great location, it was pretty close from downtown and fairly priced..... UNTIL we got there.... We booked for three night and we were told upon arrival that there IS NOT housekeeping if you...More
Response from Diamond R | Property representative |
Please visit our website under 'Service and Amenities' you will find a full price list of Spa services at our Canyon Spa. We hope this is helpful, and we look forward to your peaceful vacation with us.
There are the typical resort activities, some with a small charge. The pool is a center for fun. There is also a game room, library with books, and probably puzzles. Maybe you can check out board games. The activity... More
There are the typical resort activities, some with a small charge. The pool is a center for fun. There is also a game room, library with books, and probably puzzles. Maybe you can check out board games. The activity schedule seems to be the same each week, so call or email the concierge for a copy.
Outside the resort, there's lots of hiking, shopping, golfing , the aerial tram (COLD at the top this time of year), a cool art museum, and EVERY Thursday evening, a fun street fair.