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Love the staff, super friendly and accommodating. Clean rooms, convenient location. Great pool. Great for family with kids. Good deal for the price for sure and for last minute booking. We would definitely stay here again.
Matt at the front counter was showed VERY poor customer service when I had cancelled our hotel room within 2 hours of booking it and refused to refund the money due to a motorcycle break down. His demeanor was poor, he showed no willingness to...More
Thank Elaine G
Response from StephenHansen, Manager at The Monroe Palm SpringsResponded 5 days ago
Andrew - I do apologize for any inconvenience, but I was simply following our policy that is the same for any guest at our hotel - I was being fair and considering others. Also, I appreciate your review, but I feel the intention behind it...More
Low water pressure in shower.
Dirty black dust on wood floor; even tracked black into shower.
No coffee in room.
$10 Daily Resort Fee.
No Rick's Restaurant voucher any more
On far end of town, North
Response from StephenHansen, Manager at The Monroe Palm SpringsResponded 6 days ago
We appreciate you taking the time to give us some feedback. Apologies if no microwave and coffee maker in the room was an inconvenience, we do not advertise that we offer those amenities. However, The Monroe does offer a variety of refreshments in the...More
I stayed at the Monroe 9/14-17/2017 was quite impressed with the motel. The rooms have been updated. Rooms have a microwave and small refrigerator. It is nice to park near your room. The motel is accessible from Palm Canyon and Indian Canyon. A/C worked well...More
Enjoyed our stay. The staff was very friendly and helpful. i would definitely go back. We enjoyed have the room next to the pool. The pool had inflatables to play with and the kids enjoyed playing in the pool.More
Response from TheMonroeTeam, Manager at The Monroe Palm SpringsResponded 13 August 2017
Thank you for leaving a review of your most recent stay with us. We are happy to hear the property was up to standards and your little ones could enjoy.
We hope to host you again when the property is complete!
US$77 - US$181 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Best Value Hotel in Palm Springs
#17 Business Hotel in Palm Springs
Non-Smoking Rooms ,
Number of rooms
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Response from TheMonroeTeam | Property representative |
Thank you for inquiring about the construction, unfortunately it will not quite be done by the 19th. While we will be finishing up the area around the pool, the pool and pool deck will be open by March 10th. We will not have... More
Thank you for inquiring about the construction, unfortunately it will not quite be done by the 19th. While we will be finishing up the area around the pool, the pool and pool deck will be open by March 10th. We will not have a bar by the pool at this time (however there will be two when construction is complete) and we do have beer and wine available for purchase at the front desk that will be allowed by the pool until the bars are open.