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Ace Hotel and Swim Club

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Ace Hotel and Swim Club
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817 Reviews from our TripAdvisor Community

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Showing 775: English reviews
Boston, Massachusetts
Reviewed 8 March 2014

I can get beyond all of the hipster trying too hard but the thumping bass pool parties ALL DAY just feet from my room is too much. If you are looking for a relaxing hotel, avoid this place at all costs. It's incredibly loud with spartan rooms and not relaxing at all.

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Helpful?
4Thank Greg W
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Greg......thanks for sharing & connecting with me. Appreciate you taking the time.

Brooklyn
Reviewed 8 March 2014

Went in February to escape the winter in the East and it was amazing. Great staff, clean and simple rooms. Great outdoor fireplaces. The pool is a fun scene if a little noisy on the weekend. Easy drive-up parking. Food at the restaurant and pool is good.

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Thank bklynwanderer
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks for the note. Glad you could get away to PSP. Have an awesome week!!!!

Chicago, Illinois
Reviewed 4 March 2014

Don't hate me. I'm not a complainer. I'm extremely conflicted about this review. I want to give the Ace Hotel & Swim Club a five star review. So badly. I absolutely loved the charming little touches at every turn. In fact, this is the most Instagrammable hotel of all time. From funny messages on the tissue holder to the local...

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Helpful?
4Thank Bree S
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Hi Bree. Thanks for your honest feedback. Want you to love us!!....and would love to connect to let you know that. Would you mind emailing me rachelle.lester@acehotel.com? Have some great changes in the works.......and we'll get you back to check it out.

Manzanita, Oregon
Reviewed 27 February 2014

Just a wonderful experience. Desperate for a mommma's getaway and some sun, I hightailed to the ace hotel and swim club. The rooms are just right, super clean, white crisp sheets, a well curated mini bar, and their signature robes are so soft and comfortable they make you wonder why you packed so much, when clearly the robe will be...

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Helpful?
Thank Miranda S
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Cheers Miranda!!!! Means a lot........and we're very pleased you enjoyed. Many good things underway....and hope to you see again.

New York City, New York
Reviewed 26 February 2014

I stayed at the hotel over valentines weekend with my wife and son. I was a little apprehensive staying at a hotel that I knew would be young and trendy (we are mid 40's but fun) but the staff and Manager did everything in their power to make our stay wonderful. I stay at many top resorts around the world...

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Thank Christian J
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Christian!!!! Very kind of you.......hope we'll have the pleasure again soon.

Los Angeles
Reviewed 23 February 2014

If you emptied your purse and suitcase and hung whatever you had on you, included your remnant cups and receipts from your car, on the walls of the rooms it would be be nicer decor and be more deserving of the ridiculous price of this hotel. Was the for friend's 40th birthday and room was horrible for me and roommate....

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2Thank LABizTraveler
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your thorough feedback. Would love to speak with you to learn more. If you would be so kind as to send me an email at rachelle.lester@acehotel.com Look forward to speaking with you.

Geneva, Switzerland
Reviewed 19 February 2014

I was so excited to go to Palm Springs, it's such a special place with a very unique vibe. The ace hotel was awesome, we had a garden room with a little fire and out door sofas right next to the pool. It was very celeb and well kept, mini bar was probably the best I've ever seen. The pool...

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Helpful?
Thank Amaka1
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thanks Amaka!!!! Stoked you had a good time. Have good things planned going forward.......really hope you'll be back. Have a great weekend!! Thanks again for the kind words!!!!

UK
Reviewed 17 February 2014

I don't know if you've ever seen that advert, it's for Expedia or someone other massive travel company. Anyway, it basically sums up the overwhelming excitement, when you turn up at the hotel you've booked, and realise.... YOU'VE GOT IT RIGHT!!! In fact... I've found it...here it is; http://mashable.com/2013/01/22/booking-com-35-million-ad-campaign/ Anyway, my point is... we were the girls in that advert....

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1Thank havemonkeywilltravel
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Cheers!!!! Stoked on our end.......to hear you had such a good time. Thanks for sharing. Means a ton to us!!!!! Big Thanks!!!!!

Munich, Germany
Reviewed 10 February 2014

I have stayed here several times and just love it. Lounging at the pool, drinking cucumber infused cocktails with my friends, dog, other people, and their dogs followed by whatever other events they have going on is fun! If you want to be social, part of a scene...come here. If you are not a dog person & want mellow don't...

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Thank Christina W
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

So glad you had a great time. See you soon!!!!!! Love Half Moon Bay......such an awesome place.

West Hollywood, California
Reviewed 10 February 2014

Traveled here in January with my boyfriend who is more knowledgeable about the original Ace Hotel. The location is pretty decent and the complimentary bikes are a great touch (instead of riding downtown, it was a blast to ride through the old neighborhoods behind the hotel). We had a simple yet lovely room with a patio and fireplace (not a...

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Helpful?
Thank Madison C
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Glad you had a good time. Thanks for the feedback......very important to us. Have many improvements underway.......hope you'll have time to come back for a visit.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: $276 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#3 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#25 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

See all questions (10)

Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 had a great patio with a fireplace and was very close to the pool without being to close.”
 of 5 bubbles Cacillas, 20 Mar 2017 | Read review
“The rooms with the patios come with fireplaces that are great to relax by!”
 of 5 bubbles hilaryf93, 16 Mar 2017 | Read review
“Book directly through the hotel, the room will make or break your stay”
 of 5 bubbles CourtneySC01, 8 Mar 2017 | Read review
“The lower level rooms have small patios, and fireplaces so if you have a pet or smoke”
  • View at night overlooking the second pool from the room.
 of 5 bubbles debsdebomb, 7 Mar 2017 | Read review
“No elevator to the second floor rooms. This is a busy street so you might want a room in the interior of the hotel.”
 of 5 bubbles yummyrib, 2 Mar 2017 | Read review
5 of 5