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BEST WESTERN Inn at Palm Springs

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668 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Inn at Palm Springs
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Showing 532: English reviews
Tallahassee
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 December 2014

My husband and I stayed a few days here in May of 2014 and I have been meaning to write a review. This place was much better than the reviews I read and I would stay here again. The desk clerks were helpful and upbeat as were all of the employees of this motel. The breakfast is served by the... More 

Helpful?
2 Thank Dearydot
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review about our hotel. We are pleased to know that you enjoyed your stay. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 December 2014 via mobile

We stayed for one night. The room for value was good. For an older motel they have done well. Certain things you can't change. My only issue was the carpet was dirty. Not good. Staff was good especially when we checked in. Check out was not as friendly. Nice location outside the main palm Springs downtown - more private less... More 

Helpful?
1 Thank penny t
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so glad you stayed with us during your trip to Palm Springs. We thank you for your comments and will be using them to better improve our property. More 

Palm Spring, United States
1 review
Reviewed 16 December 2014

After having this hotel be our exclusive Palm Springs destination for 25 years, it is sad that the hotel has not been kept up. While the female breakfast and housekeeping staff were really great, the male desk clerks were a bit snarky. The room was old and brown, peeling wall paper, bathroom light switch didn’t work all the time, could... More 

Review collected in partnership with Best Western

Helpful?
Thank Judy A
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review. We appreciate all feedback and will be using it to make improvements. More 

Travellers are raving about these Palm Springs hotels

Camarillo, California
Level Contributor
4 reviews
4 hotel reviews
Reviewed 15 December 2014

I really like staying here. The only issue is the ceiling height in the hallway is VERY low. I've hit my head on numerous stays. Can't even go into the service room to get ice without ducking. I'm tall (6'3) but this is ridiculous!.

Review collected in partnership with Best Western

Helpful?
Thank 997mt
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for taking the time to write a review. We are so glad you enjoy staying with us. More 

La Palma, California
1 review
Reviewed 14 December 2014

Was told when I book that the check out was 11am. The check in was 3pm. we arrived by 1pm and were told no available rooms yet. We went, got something to eat came back at 2pm no available rooms. We had a wedding at 3 so I needed a bathroom to get dressed in. The counter man gave me... More 

Helpful?
Thank donnamom77
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

I want to apologize for the experience you had during your trip to Palm Springs. Our staff does everything they can to make sure that our guests are taken care of. More 

Palmdale, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 December 2014

Took another trip to the Indio Tamale Festival, stayed in Palm Springs at the Best Western on South Palm Canyon. The new management has done a remarkable job of making this hotel an excellent choice for the traveler. The facility is super clean, comfortable and convenient. I will be going back later this month for another leisure trip with my... More 

Review collected in partnership with Best Western

Helpful?
Thank Kenneth K
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

We are so pleased to know you enjoyed your stay. We try everyday to make improvements to ensure our guests are happy. More 

New York City, New York
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 5 December 2014 via mobile

Enjoyed my visit overall but several problems made me unlikely to return. You can tell they really tried and updated the place but the maintence needs improvement.The pool is nice with a breakfast patio adjacent complete with a fireplace. However, the pool was missing tiles and the jacuzzi only had one jet that worked :/ Not so good for more... More 

Helpful?
Thank Brendabruin
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for all your feedback. We use all comments to make improvements to the property and hope you will considering returning again in the future. More 

Pleasant Hill, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 December 2014

Staff very good, the room not so good. For the price, its a fair facility for getting a nights sleep. If you stay here multiple days, you'll find you can't tolerate the failed attempt at upgrading the facility, the outdoor breakfast, and the lack of planning of smoking areas near non-smoking rooms.

Review collected in partnership with Best Western

Helpful?
Thank Michael F
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review. We appreciate all comments and will use them to make improvements to the property. More 

fountain valley, ca, United States
1 review
Reviewed 1 December 2014

This hotel was centrally located to our needs. We enjoy going to downtown Palm Springs and playing golf. Some of our favorite restaurants are in that area.. We often meet friends and go to movies and other places of interest that are nearby.

Review collected in partnership with Best Western

Helpful?
Thank Christina P
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you for your comments. We are glad to know that our property and central to what you like to do in the area. More 

palm springs, United States
2 reviews
Reviewed 28 November 2014

I stayed at a Best Western Motel in Palm Springs for a week in November 2014. There was an unexpected rain storm one night, which caused a leak in the roof of the bathroom. The staff promptly moved me to another room, with minimal impact.

Review collected in partnership with Best Western

Helpful?
Thank John R
Craig G, General Manager at BEST WESTERN Inn at Palm Springs, responded to this review

Thank you so much for taking the time to write a review about our property. I was glad that our staff was able to quickly resolve the problem. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Best Western Inn at Palm Springs offers guests luxurious comforts at affordable rates. Our refurbished hotel rooms are furnished with Posturepedic beds. Enjoy the comforts of home with mini-refrigerators, microwave ovens, high-speed wireless Internet, Fitness Room and Guest Laundry. Our sun deck, pool and spa are open 24 hours so that you can relax and unwind. We also include a continental breakfast buffet. Palm Springs and the desert’s must-see attractions are only a few minutes from our centrally located hotel. Each room can be arranged individually. We are less than 1 mile from Palm Springs Downtown and within 5 minutes from many golf courses. ... more   less 

Additional Information about BEST WESTERN Inn at Palm Springs

Address: 1633 S Palm Canyon Dr, Palm Springs, CA 92264-8343
Region: United States > California > California Desert > Palm Springs
Price Range: $114 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn at Palm Springs 2.5*
Number of rooms: 71
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Also Known As:
Best Western Inn At Palm Springs Hotel Palm Springs
Best Western Palm Springs
Palm Springs Best Western
Hotel Style:
#18 Business Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn at Palm Springs staff and other travellers.
5 questions
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Edmonton, Canada
1 month ago
9 months ago
9 months ago
Elmira, New York
over a year ago

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Questions? Get answers from BEST WESTERN Inn at Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For internet service, request a room closer to the office”
 of 5 bubbles 624MikeP624, 4 Oct 2016 | Read review
“We love the rooms on the main street.”
 of 5 bubbles 670henryh, 14 Sep 2016 | Read review
“best views are in the towers”
 of 5 bubbles Baldie_Pauldie, 14 Sep 2016 | Read review
“The 120s/220s rooms are close to breakfast and the pool. Park on the side by the pool to keep a car in the shade most of the day.”
 of 5 bubbles NurseJello, 10 Aug 2016 | Read review
“higher floors had less noise”
  • View from room 424
  • Horrible bathroom floors
  • Window in room with dresser and TV
  • Horrible floors in bathroom
  • Holes in wall near shower...shower needs a LOT of updating
  • corner of sink area near bathroom - not good
  • Horrible door - needs updating
  • Recess lightening above the beds was nice
 of 5 bubbles Millyj, 11 Jul 2016 | Read review
5 of 5
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