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Avalon Hotel and Bungalows Palm Springs

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Avalon Hotel and Bungalows Palm Springs
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1,142 Reviews from our TripAdvisor Community

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There are newer reviews for Avalon Hotel and Bungalows Palm Springs
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Showing 1,124: English reviews
Nahant, Massachusetts
Reviewed 2 weeks ago via mobile

So glad we chose Avalon. The food and drink are amazing, gorgeous room (studio), and super helpful, gracious staff (special thanks to Aaron the valet manager and his staff). Am already looking forward to making this an annual trip and stay.

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Helpful?
Thank Nicole G
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Nicole G We are so pleased you had such a wonderful stay with us! Your kind words have been shared with the team and especially Aaron. We too look forward to welcoming you back!

West Sussex, United Kingdom
Reviewed 2 weeks ago

Having been exposed to the monster hotels of San Diego this was a refreshing change! OK it is not 5 star but the staff cannot be more helpful : my only gripe was the aircon which comes on randomly .... I only wish we could have stayed longer.

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Helpful?
Thank Lui F
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Lui F We are so pleased we were a "refreshing change" for you! Thank you for your remarks about our team. We pride ourselves on the service provided to all of our guests. Sincerest apologies for the air conditioning issue. We are at this time in the midst of updating our air-conditioning units so that they well be practically...

Reviewed 2 weeks ago

i wrongly assumed this hotel would be similar to the parker...i was wrong and didn't do my research -- so here's some time saving feedback 1) high price due to BNP Paribas Open 2) staff very unhelpful 3) grounds sub-standard...walking path to our room was no wider than an airplane aisle ... generally it looked like a very poorly maintained...

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1Thank Daniel M
San Diego, California
Reviewed 2 weeks ago

Where do I start? The hotel is touted as a boutique hotel- I guess that means an old hotel. Here we're the problems- 1) air conditioning didn't work 2) room service didn't work and after 45 minutes when I called to inquire about our breakfast order we were told their system was down so it took one hour to get...

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Helpful?
Thank Cheryl G
New York City, New York
Reviewed 2 weeks ago

I stayed at the Avalon for two nights. The property was nice and staff was pleasant. I was staying in one of the bungalows which was a great room although had no heat. My trouble began on the second night of my stay. As it gets cold in Palm Springs at night, I returned to my room and the thermostat...

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Helpful?
Thank BedrichBrich
Seattle, Washington
Reviewed 3 weeks ago

So glad to have visited the Avalon several times over a few short days! Mostly because of the new chef Jason of Chi Chi's who has created a healthier, carefully planned and brilliantly executed menu. Classic P Springs property of old paths and plantings leading around pools, fountains and connecting bungalows, restaurant and spa. Staring from a great valet, thru...

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Helpful?
Thank MatthewXCurry
Canada
Reviewed 3 weeks ago

My husband and I have just returned from an impromptu extended weekend escape without the kids; so pleased to have happened upon the Avalon and booked it. Our flight was an early morning one, so we popped into the hotel to see if our room was ready – Gabe was the first person we met, and he was so lovely. I...

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Thank 3Mice
california
Reviewed 4 weeks ago

Admittedly we stayed in a "Regency King", their smallest room. Location great. Grounds and pools are very well kept. Room is very small, as is the quite basic bathroom. Clean except for dust on doors/shutters. No blackout shades on glass doors--just shutters--so bring sleeping mask if need darkness for sleep. Front desk was friendly but inefficient. Valet staff consistently overwhelmed,...

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1Thank KMZGAC
Reviewed 4 weeks ago

When we me and my girlfriend came to check in Gabe was checking in a very angry rude man. Both are big guys but that guy seemed almost scary. The entire time Gabe was cool calm and collected and very sweet to the man. When it came to us being checked in Gabe was the same cool calm collected and...

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Helpful?
2Thank Tammie B
New York City, New York
Reviewed 4 weeks ago via mobile

It was great! We didn't just have a room we had a whole house. The backyard was great. The pool was warm. The food is amazing and I slept great. One of the best hotels I've ever been at. Good deal as well.

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Helpful?
Thank Nhyatt1
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Nhyatt1, Thank you for your very descriptive and terrific review! We are pleased you enjoyed your "whole house" and backyard. Chef is also pleased you enjoyed the food in our Chi Chi restaurant. All of our pools are heated to just the right temperature for your comfort. We look forward to welcoming you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 

Additional Information about Avalon Hotel and Bungalows Palm Springs

Address: 415 South Belardo Road, Palm Springs, CA 92262 (Formerly Viceroy Palm Springs)
Region: United States > California > California Desert > Palm Springs
Price Range: $289 - $938 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Hotel Style:
#5 Spa Hotel in Palm Springs
#5 Luxury Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Avalon Hotel and Bungalows Palm Springs staff and other travellers.
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Questions? Get answers from Avalon Hotel and Bungalows Palm Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Either in the older Spanish rooms or around the pool in the newer buildings which do have excellent patios or balconies.”
 of 5 bubbles MatthewXCurry, 6 Mar 2017 | Read review
“Regency Kings are small”
 of 5 bubbles KMZGAC, 26 Feb 2017 | Read review
“Get a bungalow”
 of 5 bubbles ItalyGirl717, 13 Feb 2017 | Read review
“garden view best”
 of 5 bubbles LaurenceD499, 18 Jan 2017 | Read review
“Get a bungalow!”
 of 5 bubbles erin_mn4, 2 Jan 2017 | Read review
5 of 5