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Holiday Inn Palmdale

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Holiday Inn Palmdale
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229 Reviews from our TripAdvisor Community

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Showing 223: English reviews
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El Sobrante, California
Reviewed 1 week ago

Room was clean, quiet, and stocked. Staff friendly. Desk clerk gave good restaurant advice. Couldn't get the TV to go Closed Caption (CC). Can't say there's much to Palmdale/Lancaster...except the Poppy Preserve = out of town. Costco has the cheapest gas around.

Thank yvonne p
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Yvonne, We appreciate you taking the time to let us know your feedback. We are truly sorry the functions of the television were not working for you. We hope you go the opportunity to visit the Poppy Preserve and if your in town next time be sure to ask and we can help find other activities that may interest...

Essen, Germany
Reviewed 5 weeks ago

Went to Palmdale on a Business trip for about a week. Asked them to book an executive room with balcony and as quiet as possible due to my jobs requiring me to work during nights. It went out to be a perfect stay - all well organized by the staff and Managing director, very good service. The hotel is a...

Thank felixomat
Candice R, Manager at Holiday Inn Palmdale, responded to this review

Dear Felixomat, Thank you so much for choosing the Holiday Inn Palmdale as your home away from home! We are so happy to hear that our team was able to make this business trip go as smooth as possible for you and that you enjoyed the accommodations as well as had a satisfying breakfast experience. We appreciate your feedback and...

San Diego, California
Reviewed 15 February 2017 via mobile

Soccer tournament in Lancaster. This place was acceptable, staff was helpful. Not as nice as the Holiday Inn Express in Lancaster, but I felt the Palmdale place handled crowds better. Less traffic to the LNSC and plenty of dining options nearby. Flexible cancelation policy, but you'll pay about $30 more per night than Lancaster if you want that option.

Thank wolffski
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear wolffski, Thank you so much for your great review. We were happy to see that you found the team helpful and that we were able to work the crowd during this busy time. Hope to see you back again soon. Thank you, Candice Ratzenburg General Manager

Reviewed 31 January 2017 via mobile

After an issue with my room the night before, I found myself exhausted and frustrated. I went to the front desk and a fabulous young lady by the name of Montana greeted me. I told her the issue and she apologized for any inconvenience I endured. Then another fabulous lady, Victoria, came up and they both looked at the computer...

Thank Sophie J
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Sophie, Thank you for sharing your experience with my team! I am truly sorry that you experienced some challenges during your stay but so excited to see that Montana and Victoria turned the experience around. I will be sure to share your experience with each of them and give them a little something special. Hope to see you again...

Lancaster, California
Reviewed 29 January 2017

We had a big family function in their banquet hall and everything went perfect their staff is amazing and made the whole process be stress-free day of the event they did an excellent job went out and above to make everything perfect special thanks to Candace Colleen you're amazing Taylor the best Tiana great bartender Gio Kevin raul wal best...

Thank mickeycrzy23
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi mickeycrzy23, Thank you for such the great review! It was such a pleasure being able to partake in such a memorable experience for you and most of all each of my team members that you encountered made such a fantastic impression. Hope the rest of your party went off without a hitch and looking forward to hosting the 60th...

Reviewed 11 January 2017

The property location is good just off the highway into Palmdale, and near the mall, shops and restaurants. Staff was welcoming and polite. Did not go to the bar downstairs but it seemed welcoming. Room was clean. Nice Keurig coffee maker, microwave, refrigerator - very appreciated. Free WiFi with good connection. My only issue was the sleeping really. The bed...

Thank Gina J
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi Gina, Thank you so much for your detailed review. I was pleased to see your overall stay was great and I am deeply sorry for the heater and the missing blanket. I will definetly look into both of these items. We are excited to announce later this year we will be undergoing renovations and will soon have wall thermostats....

Carson City
Reviewed 9 January 2017

I want to thank Jammy at the front desk, and her manager Natalia, for being so helpful to me Saturday night while I was trying to check in. I had booked with Priceline and there was a difficulty (not the hotel's fault). Both gals went over and above to get things figured out and eventually got me to my very...

Thank Inger H
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Inger H, I am so delighted to hear Jammy and Natalia were able to take care of all your needs while you and your pet were with us. We hope the competition went well and hope to see you back again soon. Thank you, Candice Ratzenburg General Manager

La Canada Flintridge, California
Reviewed 4 November 2016 via mobile

We were here for a meeting. The conference rooms were small but efficient and effective for our medium sized group. Literally, a couple more people and we would've completely maxed out the room capacity. The staff were friendly but not overly attentive. The restaurant area, open floor plan at front of lobby, was great for doing work between sessions. It...

Thank Passport-Maven
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hello Passport-Maven, Thank you so much for taking the time and giving us your review. Our team is happy to here that we were able to accommodate your event and that it was comfortable. Your feedback is very important to us and has been shared with the management team. We hope to see you again soon on your next trip...

Murrieta, California
Reviewed 1 November 2016

My son and I were up in the area for a motocross race at LACR. We didn't want to drive 2hrs roundtrip back and forth or to camp at the track. We went online and booked an unnamed 3 star hotel for a guaranteed low price. We were pleased to be advised that we had secured a room at the...

Thank courtney s
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hello Courtney s, Thank you so much for taking the time and giving us your awesome feedback. Our team here at Holiday Inn Palmdale is beyond happy that we can accommodate you whenever you stay in the area. Your comments have been shared with the entire team and looking forward to seeing you soon. Warm Regards, Candice Ratzenburg General Manager

Malibu, California
Reviewed 23 October 2016

I had a confirmed reservation at this hotel which I guaranteed with a credit card. I was in Palmdale for a 3 day conference held at the Holiday Inn. The hotel front desk refused to honor the reservation, had overbooked and would not provide a room. They instead put me in a dirty, unacceptable room at the nearby Ramada Inn....

Thank susan l
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Susan, Thank you for your detailed review and we appreciate you taking your time to share your experience with us. I was disappointed to hear that your experience was met with some challenges. Please know that our ultimate goal is to ensure all of our guests satisfaction before they leave our hotel. Sincerely, we are disappointed to hear that...

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Dining (1)
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Hotel & Grounds (22)
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  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your ideal choice for the Antelope Valley!Welcome to the Holiday Inn Palmdale/Lancaster, a 2008 Torchbearer and Brand Excellence Award winner. Nestled off Interstate 14, Holiday Inn of Palmdale/Lancaster offers quick access to all desert attractions and the Lancaster National Soccer Center! We welcome your sports teams! Whether traveling on business or leisure, our 149 non-smoking rooms are designed to offer ultimate comfort and convenience.Our beautiful 5-story, full-service hotel is equipped with the modern amenities that savvy travelers desire including a restaurant, cocktail lounge, meeting rooms and more. Our guests can relax in our heated outdoor pool, whirlpool or engage in an exhilarating workout in the fitness center. Our on-site restaurant offers verity of menu items, or enjoy a cocktail from the lounge. The Holiday Inn of Palmdale/Lancaster offers complimentary wireless Internet access throughout the hotel.We are located in Palmdale, CA, and just minutes away from major companies such as Lockheed Martin, Boeing, Northrop Grumman, NASA, Bae Systems, and more! Give us the opportunity to serve you and you ll quickly find that we are your home away from home.The Holiday Inn of Palmdale/Lancaster offers over 2800 square feet of flexible meeting space with access to all of your equipment needs. Our event coordinators are eager to help you plan the perfect function. Our staff will provide you ... more   less 

Additional Information about Holiday Inn Palmdale

Address: 38630 5th St W, Palmdale, CA 93551-4208
Region: United States > California > Palmdale
Price Range: $116 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Palmdale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Palmdale Hotel Palmdale
Palmdale Holiday Inn
Hotel Style:
#2 Business Hotel in Palmdale
#4 Family Hotel in Palmdale
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Palmdale staff and other travellers.
1 question
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Bishop, California

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Questions? Get answers from Holiday Inn Palmdale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upper floors”
 of 5 bubbles felixomat, 19 Feb 2017 | Read review
“Top floor.”
 of 5 bubbles csoriaso, 29 Jun 2016 | Read review
“room overlooking the pool was quiet”
 of 5 bubbles Sonoran_Skies, 15 Jun 2016 | Read review
“They have balconies and suites along with the standard doublebed rooms.”
 of 5 bubbles jaysunl, 1 Mar 2016 | Read review
“The upper floor rooms, both north and south, have great views of mountains.”
 of 5 bubbles Richter10, 15 Dec 2015 | Read review
5 of 5