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Garden Court Hotel

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347 Reviews from our TripAdvisor Community

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Showing 342: English reviews
Santa Rosa, CA
Reviewed 1 week ago

I love this place! The staff are ALL amazing, from the maids to the front desk to the valets. The valet was especially exceptional and friendly! Thank you for a wonderful stay! My daughter and I will definitely be back!!

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Helpful?
Thank madory41
New York City, New York
Reviewed 2 weeks ago

Had a great stay. The rooms are very comfortable. The staff are very kind, making a possible a number of accommodations. There's a nice gym that even has cable weights system. For any stay around Palo Alto, this is pretty great.

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Thank Soren L
Appleby, United Kingdom
Reviewed 3 weeks ago via mobile

We have thoroughly enjoyed our time at this hotel. Pat at valet was first to greet us and take care of our luggage, car and the immediate needs in our room. Joelle at the front desk checked us in promptly upon arrival, showed us several room options, and we were settled in within a half an hour. Tammy, front desk...

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Thank LiketoTravel91
Los Angeles, CA
Reviewed 3 weeks ago

The hotel is located centrally in Palo Alto near restaurants and shops. It's a somewhat modest looking mediterranean hotel on the outside but you'll find very luxurious and comfortable accommodations within. Luxury toiletries and wonderful details like fresh fruit, chocolates and other surprises left in your room. The staff are very accommodating and the food is outstanding. You won't want...

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Thank HuntressCA
San Francisco, California
Reviewed 4 weeks ago via mobile

My husband and I stayed at the Garden Court 20 years ago on our wedding night. We returned this month for one night. The hotel is still lovely. When they heard our story, they sent a decadent tray of cheeses and fruit to our room, along with a bottle of Veuve Cliquot. We were so pleasantly surprised. We enjoyed a...

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Thank Julie W
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Julie, thank you so much for your wonderful review, and congratulations on your 20th anniversary! We're happy to hear you enjoyed your latest visit as much as your first, and we look forward to welcoming you back again any time! Warm wishes, Jeffery P. General Manager

New York City, New York
Reviewed 6 December 2016

Phone in room looks like is from the 1980s and doesn't work, so can't call front desk. Asked to have this fixed, but it hasn't been done. Asked to have a wake-up call, but they said they tried but the voice went straight to voice mail, so never received the wake-up call. Wireless internet is very slow. No bath tub.

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Thank NYCer88
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Alice, thank you for the review, and we sincerely apologize for any inconvenience with the phone and wi-fi. Please feel free to reach out to me personally at jeffery@gardencourt.com so we can discuss your stay more in-depth and make sure we resolve the issue. Thank you! Best wishes, Jeffery P. General Manager

Aurora, Ohio
Reviewed 4 December 2016 via mobile

OK, we're finicky..... we need to consume coffee in our home or room before facing the day. The Lobby coffee was excellent, but we were fortunate that our room was only a few steps away and not at the other end of the building. This IS the place to stay in Palo Alto, but if they had coffee machines to...

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Thank Chandler E
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Chandler, thank you so much for the review! We're glad you enjoyed your stay. We're proud to offer top-quality coffee, tea, and pastries every morning on every floor of the hotel near the elevators for our guests' convenience, as well as all day in the lobby. We apologize for any inconvenience of not having in-room coffee makers. We hope to...

Reviewed 27 November 2016

Stayed here for a week after not having been here for a few years. Consistently good. Friendly and responsive. Also definitely the most convenient. Would ask for high floor larger room if possible. Close to Il Fornaio Restaurant downstairs and of course Palo Alto very well serviced by Uber..

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Thank Dillon H
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dillon, thank you so much for the review, and we're happy to hear your most recent visit was enjoyable! We look forward to welcoming you back in the future. Best, Jeffery P. General Manager

Dublin, Dublin, Ireland
Reviewed 25 November 2016

Most Palo Alto hotels are a bit of a disaster, being either worn out or tiny, so Garden Court was a really nice contrast to most of city hotels. Located in the city centre, basically right on the University Av. I got a very spacious room with a court view. Great cleaning and housekeeping, fresh fruit in the room daily...

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Thank R1570EFVik
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the review and we are glad you enjoyed your stay with us! We appreciate the feedback and are always working our hardest to give our guests the best possible experience. We hope you'll visit us again! Warmly, Jeffery P. General Manager

San Jose, California
Reviewed 20 November 2016

From the second we arrived at the hotel the staff was very helpful and friendly. They told us where to park and helped us with our luggage. The front desk staff was unbelievable on how they accommodated us. They were very friendly, professional and treated us like we were VIPs'. They made our 4 year anniversary feel like it was...

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Thank jpirotta83
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the wonderful review! We're happy to hear you enjoyed your stay with us and that our staff took such good care of you. We hope you'll visit us again soon! Warmly, Jeffery P. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper St, Palo Alto, CA 94301-1823
Region: United States > California > Palo Alto
Price Range: $430 - $1,208 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Romantic Hotel in Palo Alto
#1 Business Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
10 months ago
over a year ago
Palo Alto, California
6 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room with a courtyard view”
 of 5 bubbles R1570EFVik, 25 Nov 2016 | Read review
“Very clean and very up to date with the amenities!”
 of 5 bubbles jpirotta83, 20 Nov 2016 | Read review
“If a bathtub is important to you make sure to ask for one.”
 of 5 bubbles CathyLen, 2 Nov 2016 | Read review
“Great rooms overlooking the courtyard with balconies”
 of 5 bubbles LDGK90, 22 Oct 2016 | Read review
“Higher floor facing courtyard with a balcony”
 of 5 bubbles NinjaTourist, 2 Oct 2016 | Read review
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