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Garden Court Hotel

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369 Reviews from our TripAdvisor Community

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Showing 364: English reviews
Palo Alto, California
Reviewed 17 January 2016 via mobile

What an amazing stay. We planned a local overnight to celebrate our 18th anniversary. Because I got sick the day before, we cancelled our dinner plans (with a fair amount of disappointment), and decided to just stay in the room and relax...The staff and stay at the Garden Court Hotel more than made up for it -- even as I...

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Helpful?
Thank Gina K
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Gina, thank you so much for your lovely review! We're so glad you we could help make your anniversary stay so special and help you feel better. We always welcome you to stay with us again in the future and hope we'll see you soon! Warmly, Jeffery P. General Manager

Amsterdam, The Netherlands
Reviewed 16 January 2016 via mobile

We come regularly to Palo Alto and try and stay every time at the Garden Court. The service is excellent. Travelling from Europe we are often up early and really appreciate the coffee, tea and pastry buffet laid up in the corridors very early. Also the room are very comfortable good mattress, soft sheets, elegant bathrooms...if you are peckish you...

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Helpful?
Thank Sofronie
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Sofronie, We are most grateful for your continued loyalty. Thank you for sharing your gracious comments about the details of your stay. We are thrilled that you enjoyed the pastries made by our inhouse Pastry Chef, Lyndsey Pullem. As GM, "excellent service" and "always happy to help with a smile" makes me very proud. We look forward to your...

Palo Alto, California
Reviewed 10 January 2016

I have to say what a place to stay! Started off with the greeting of the Valet team, Donavon was so amazing and friendly. The front desk team was warm and welcoming. The room was clean and fresh and we just loved the sheets and the pillows, best sleep in a long time.

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Thank Steve B
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Steve, we appreciate so much your wonderful review. Comfortable, clean accommodations and top-notch service is exactly what we strive for and we're so happy you experienced that with us. We hope we'll see you again soon! Best, Jeffery P. General Manager

Milpitas
Reviewed 7 January 2016 via mobile

I stayed with a friend here who tied the knot. I have to say that this little property surprised me with everything. From toiletries in the bathroom, to the truffles at the front desk. I did not have to ask for things twice and everuthing went beyond expectation. Its one of those properties when you first get in, you cannot...

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Thank Jay a
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Jay a, We are delighted that you enjoyed your stay. Angelique has recently joined our team and we are very pleased to hear how she contributed to your experience. Look forward to your next visit. Warmest regards, Jeffery

San Jose, California
Reviewed 5 January 2016

I was given a giftcard to the Garden Court Hotel, but I'll be happy to pay for a return trip! This cozy, quiet hotel was beautifully decorated for the holidays with a roaring fire in the lobby fireplace. We were greeted warmly and upgraded to a top floor fireplace room when we asked if one was available. The room was...

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Helpful?
Thank Elizabeth L
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Elizabeth, thank you so much for the wonderful review! We're so thrilled that everything went well during your stay. We strive for top-notch hospitality and service and we're so glad we provided that for you. We look forward to your next visit with us! Best wishes, Jeffery P. General Manager

San Francisco, California
Reviewed 4 January 2016

its simply the best, better than all the rest! its all about service, service and service. then its location, location and location. focused on personalized service with a flair of fun. there is no other hotel like it. its a must stay when you're in Palo Alto!

Review collected in partnership with this hotel
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Thank Akira T
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear Akira T, You are wonderful, we love the Service times 3 and Location times 3-We will shoot for 2 more to make it Fun times 3. Hope to welcome you back soon for 3 for 3. Best regards, Jeffery

San Jose, California
Reviewed 4 January 2016

I just had a delightful New Year’s Eve experience at the Garden Court Hotel in Palo Alto CA. I booked the evening with high expectations, and those expectations were exceeded. My concerns about the hotel cutting corners on New Year’s Eve proved to be entirely unfounded. From valet parking to check-in to check-out it was a perfect evening followed by...

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Thank StanSJ
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear StanSJ, We are just delighted to hear in such detail about your New Year's Eve at The Garden Court Hotel. Everything you described is exactly how it should ALWAYS be. Every day of the year should be just like NYE, We look forward to 2016 and our goal is to continue exceeding your expectations and our own . We...

San Jose, California
Reviewed 4 January 2016

This was my first time staying that the Garden Court and I was impressed. The quality of the hotel space and décor and room features wished I would of stayed longer. Patrick at the front desk checked me in and Lyle the Front Office Manager also greeted me. It was a memorable welcome. I should also mention the bell captain...

Review collected in partnership with this hotel
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Thank sjudd241
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear sjudd241, What a wonderful way to end 2015 and start 2016. I am so pleased to hear how we made such a great first and lasting impression. Patrick, has recently joined our team and from the get go a perfect fit. Lyle and Donovan are the essence of hospitality, I believe it is in their DNA. All of which,...

larkspur
Reviewed 1 January 2016

This was our second stay at the Garden Court as we enjoyed a weekend here last year so much we went back. This time to enjoy the Presidential Suite on the top floor. Incredible main room, very large bedroom and a rooftop patio large enough for a private gathering of a dozen or more. This is a really quite fine...

Review collected in partnership with this hotel
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Thank krish692
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for the wonderful review! We're very happy to hear you had such a wonderful time with us and we hope to welcome you back soon for a third visit! Best, Jeffery P. General Manager

San Francisco, California
Reviewed 1 January 2016

We often have visiting friends coming to the Bay Area and we have seen our share of luxurious places... What makes a stay special is personalized care ? We all want a home away from home. This is rare and when it's found go there again and again. I would highly recommend people stay here and enjoy their stay here.

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Thank Chaohaus8
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for your wonderful review! I'm happy to hear you enjoyed your stay with us. We strive for warm hospitality and a personal touch and Im very happy that you experienced that with us. Please join us again soon! Best wishes, Jeffery P. General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $364 - $1,207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
over a year ago
over a year ago
Palo Alto, California
10 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room. #311 was great (it's a King suite)”
452ray, 29 Mar 2017 | Read review
“Quiet rooms are facing courtyard”
shaepaye, 17 Mar 2017 | Read review
“Rm 306 is bigger w a couch, but is next to Employee Room & Gym-so can be noisy. Rm416 is at opp corner, quieter w fireplace.”
owhatfun, 7 Mar 2017 | Read review
“Rooms outside the elevators are next to the morning coffee service.”
richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
JeffS674, 23 Jan 2017 | Read review
5 of 5