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Garden Court Hotel

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365 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Oklahoma City, Oklahoma
Reviewed 15 November 2015

Tried to book a nicer than normal stay for a short vacation and the Garden Court even exceeded expectations! Location is great in the heart of downtown eateries and was close enough to simply walk to the Stanford stadium- a couple miles, but easy and no parking lot lines. Rooms were nice sized, well appointed and thick walled! Slept great...

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Helpful?
Thank DaveOKC
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear DaveOKC, We are very pleased to hear that we exceeded your expectations. Our location allows for the luxury of getting away from it all while being right in the center of it. We think it is a pretty perfect combination, grateful you felt the same. Most importantly, you slept great and awoke to enjoy our coffee & homemade pastries....

Palo Alto, California
Reviewed 12 November 2015

I stayed here for 2 nights as I had long work day and wasn't able to commute back home. However due to a system glitch while booking, I could do only 1 night at a time. And each night turned out to be a different category room. While checking in the front desk couldn't accommodate the same category for 2...

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Helpful?
Thank SunshineTaste
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear SunshineTaste, Thank you for sharing the details of your experience. Your decision to stay should have been exactly what you hoped for convenient, I apologize that it was not. Please feel free to contact me directly next time you want to avoid the commute after a long day. I would like to be personally involved in changing your Garden...

Minneapolis
Reviewed 8 November 2015

Second Stay at Garden Court. Hotel is well located right in heart of town, but a bit of a walk to Stanford campus. Room are very spacious and well appointed, with a price to match. Rooms that face the courtyard can be noisy, despite heavy curtains and closed windows; I resorted to ear plugs, Staff are very pleasant and professional...

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Helpful?
Thank winwolf56
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear winwol56, Thank you for returning to Garden Court for a second time. As much as we appreciate hearing the good, first and foremost your comfort is #1 priority. We will carefully choose the perfect room to ensure a restful night. I apologize you had to wear earplugs. Best regards, Jeffery Phillips

Manteca, California
Reviewed 1 November 2015 via mobile

Where do I start...from the minute we arrived we were greeted by smiling staff and a welcoming that made us feel like VIPS. This hotel by the way is absolutely gorgeous, the lobby is beautifully set up and our room was not only spacious but had a balcony with a view and a bathroom that was head to toe marble,...

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Helpful?
Thank PriscillaPerry
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear PriscillaPerry, We are delighted to hear your anniversary weekend was special. Our team loves the show and sees to these details you mentioned with such genuine interest. It comes through with every perfectly placed Rose petal, and smile knowing the joy it will bring our guests. Thank you for letting us know how much everything meant to you, it...

Carmel Valley, California
Reviewed 25 October 2015

I previously ate at the restaurant on the first floor, Il Fornaio, and never thought that this hotel will impress me so much. Room was very spacious, with high ceiling, decorated in light colors that made it feel so clean, and the balcony. The bed was amazing, nice to sleep. In the morning sunshine was so inviting, so we spent...

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1Thank CaliforniaGirl5555
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear CaliforniaGirl5555, We are thrilled that you were able to experience The Garden Court Hotel. It sounds like the perfect birthday, We love to hear how you enjoyed the warm sun on the balcony. Along with many of the unique features that make the Garden Court special. We like to think so, glad you feel the same. Hope to see...

New York City, New York
Reviewed 21 October 2015

I am blown away by how great this hotel was - and it made our trip extra special. It was charming and yet luxurious at the same time. I found this hotel through TravelZoo when looking for hotels near the San Francisco area. I have to say that this is by far one of the nicest hotels I've stayed at...

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Helpful?
Thank HoniNYC
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear HoniNYC, It is with great pride in our team that I thank you for such a stellar review. Each detail you mentioned has been carefully and deliberately thought out with the hope that they are received so graciously by our guests. YOU have blown US away, THANK YOU!!!. We love what we do and do what we love. To...

Reviewed 19 October 2015

I had always seen the garden court hotel when driving along University Ave in Palo Alto and always thought how nice it would be to stay there. When the opportunity arose I called the hotel directly, at the last minute, hoping a room would be available. Andrea at guest services was wonderfully nice and very helpful. She put us in...

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Helpful?
1Thank Brian C
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear BrianC, I am delighted that you made the decision to stay and that Andrea kicked off what was to be the beginning of a wonderful stay. I am even more pleased that you have experienced the same level of genuine and personalized service each time since. Thank you for sharing all of the comments about your experiences and I...

London
Reviewed 19 October 2015

This was a one night business visit. From the moment I arrived until the moment I left I felt they genuinely cared about my hotel experience. It was very personalised and the welcome was warm. I ate in the Al Fornaio restaurant which was good quality and good value.

Review collected in partnership with this hotel
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Helpful?
Thank 58Martin
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear 58Martin, It is very nice to hear you received a warm welcome. I am delighted that the same genuine, warm personalized service was provided throughout your stay. Hope to see you again soon. Warmest regards, Jeffery Phillips

Okemos
Reviewed 17 October 2015 via mobile

This place is really a 5 star boutique masquerading as a 4 star. It's visually stunning. It's up to date, spotless, roomy with a fabulous bathroom and bedding. Much much nicer then the Ritz in SF. It's right on University Ave. so there is much to see and do within walking distance. I even loved the little Italian cookies you...

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Helpful?
Thank JayOkemos
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear JayOkemos, It is thrilling to receive such high praise. It is acknowledgements like yours that truly attributes to the sense of purposeful pride in our team. Thank you!!! We look forward to your return. Warmest regards, Jeffery Phillips

Santa Barbara, California
Reviewed 14 October 2015

We attended a wedding last weekend in Palo Alto and this hotel was recommended by the bride & groom. Our room overlooked a courtyard and had a wonderful little balcony where we enjoyed a nice bottle of wine. The room was clean and the bed very comfortable - especially the pillows! Our room was very quiet - and we were...

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Helpful?
Thank JulieSB2014
Jeffery P, General Manager at Garden Court Hotel, responded to this review

DearjulieSB2014, We are delighted that you enjoyed your stay at the Garden Court Hotel. Quiet, clean and comfortable rooms with nice, friendly and knowledgeable team members is our goal. Thank you for letting us know it is happening. Ice should be easy, Ice on speed dial needs a few improvements as mentioned. Best regards, Jeffery Phillips

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: $343 - $1,198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
over a year ago
over a year ago
Palo Alto, California
9 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room. #311 was great (it's a King suite)”
 of 5 bubbles 452ray, 29 Mar 2017 | Read review
“Quiet rooms are facing courtyard”
 of 5 bubbles shaepaye, 17 Mar 2017 | Read review
“Rm 306 is bigger w a couch, but is next to Employee Room & Gym-so can be noisy. Rm416 is at opp corner, quieter w fireplace.”
 of 5 bubbles owhatfun, 7 Mar 2017 | Read review
“Rooms outside the elevators are next to the morning coffee service.”
 of 5 bubbles richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
 of 5 bubbles JeffS674, 23 Jan 2017 | Read review
5 of 5