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2017-10-29 2017-10-30
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    Hotel Keen

    425 High St, Palo Alto, CA 94301-1621
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    Lowest prices for your stay
    2017-10-29Check In 2017-10-30Check Out
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$229
    View Deal
    Traveller (30)
    Room & Suite (19)
    Dining (3)
    Overview
    • Excellent25%
    • Very good38%
    • Average20%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “white board” (8 reviews)
    “great location” (26 reviews)
    “wine hour” (3 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Free Parking
    Pool
    2.5 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$229
      View Deal
    • Check booking site for details
      US$229
      View Deal
    • Check booking site for details
      US$229
      View Deal
    View all 18 deals
    Write a Review
    Reviews (210)
    Traveller rating
    Traveller type
    Time of year
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    1 - 5 of 190 reviews

    Reviewed 4 days ago

    The rooms are tiny -and I had a deluxe - not even the smallest room. They don't have windows. Well, they have actual windows but not ones that let in light. The window is heavily frosted glass and "looks" out to the building next door...More

    Thank cbkMiami
    Response from pfriedman, General Manager at Hotel KeenResponded 2 days ago

    Dear cbkMiami, I am sorry that you were unhappy with the room. I will check 110 for odor and see what the issue might be. Thank you for bringing it to our attention. Best regards, Peter F

    Reviewed 4 days ago

    Unshaved, slobs at the front desk. Small, small rooms. No doors on the bathrooms. No closets. No place to hang clothes. Ripoff prices. Seem to be taking advantage of fact it is in Palo Alto. Would not stay there again. Try to make upper basic...More

    Review collected in partnership with this hotel
    Thank tommH4634AZ
    Response from pfriedman, General Manager at Hotel KeenResponded 2 days ago

    Dear tommH4634AZ, I am sorry that you were not happy with the room. Stanford Homecoming Weekend with a Ducks game will certainly have an effect on the price. Thank you for giving us a try. Best regards, Peter F

    Reviewed 1 week ago

    Room is small but has everything I needed. I love the white board wall and the friendly service. Great location! Good prices! My family enjoyed the warm cookies and wine at night and the nice breakfast. The hotel is smal but offers a lot!!!

    Review collected in partnership with this hotel
    Thank Jamie G
    Response from pfriedman, General Manager at Hotel KeenResponded 1 week ago

    Dear Jamie G, Thank you very much! Very happy to see you enjoyed your stay. We hope to see you back soon. Best, Peter F

    Reviewed 2 weeks ago

    just terrible: diffident staff, stairwell smelled like urine, shower handle broke/cut my finger, laudry service took longer than expected/advertised 24 hours (had to call to inquire, was late for work that day), room doors are cheap and don't close w/out extra push, ac went down...More

    Review collected in partnership with this hotel
    Thank shawnadamb
    Response from pfriedman, General Manager at Hotel KeenResponded 2 weeks ago

    Dear shwanadamb, I am sorry to hear about your stay. I first learned of these issues when I received your comment card yesterday. Shower handles are held on by the tiniest of screws and over time they do become loose. I am sorry that this...More

    Reviewed 2 weeks ago via mobile

    The hotel is modern, functional and clean. The rooms are a bit spartan and the decor lacks character. That said, I was happy with the location and the service. It is, however, quite pricey for what you get. The first night at $250 was expensive;...More

    Thank Somnolet
    Response from pfriedman, General Manager at Hotel KeenResponded 2 weeks ago

    Dear Somnolet, Thank you very much for staying with us and the honest feedback. We are hoping to make some major improvements in 2018 - new windows and room furnishings, new hallway carpet, lobby and public space update and expanded breakfast offerings (once we get...More

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$154 - US$587 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, TravelClick, Travelocity, Expedia, Cheap Tickets, Orbitz, Hotels.com, TripOnline SA, Cancelon, Priceline, Hotwire and getaroom.com so you can book your Hotel Keen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
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    Traveller (30)
    Room & Suite (19)
    Dining (3)
    Hotel & Grounds (23)
    Bathroom (11)
    Nearby
    Sponsored by:
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    Questions & Answers
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    Room Tips
    "There are no good rooms!"
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    "Free parking around the corner"
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    "Get the deluxe!"
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    "Stay off the first floor."
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