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The Zen Hotel

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Traveller (97)
Room & Suite (71)
Dining (9)
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Overview
  • Excellent54%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“oatmeal”(26 reviews)
“free snacks”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from The Zen Hotel
Offers & Announcements: $10, $20 or $30 OFF
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Offers from The Zen Hotel
Offers & Announcements: $10, $20 or $30 OFF
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (367)
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130
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11
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185
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11
2
Show reviews that mention
All reviewsoatmeall'occitane toiletriesfree snacksfreshly baked cookiesel caminoconverted motelhot breakfastlittle toucheswater bottlestoilet and showergreat showerstay there againparking lotopened the doorevery morningqueen bedmountain view
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11 - 15 of 350 reviews
Reviewed 24 December 2017

I normally stay at chain hotels when traveling to the area, but the Zen caught my eye this time when making reservations. The Zen is what I remember growing up as a roadside motel. However, the Zen has been updated inside and out to bring...More

Thank BruceR_2832
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 16 January 2018

Dear BruceR_2932 Thank you so much for giving us an opportunity to show you what The Zen Hotel is all about. As you mentioned we have done remodeling in all of our guest rooms to give our guests a better overall experience and I am...More

Reviewed 21 December 2017

The Zen hotel is a renovated motel which, from the outside, is nothing spectacular. But it's the service that makes this motel exceptional. There are complimentary snacks and L'Occitane toiletries in the room. The staff is friendly and helpful. The breakfast selection consisted of a...More

Thank tgdow
Response from Zen_Hotel_Palo_Alto, Front Office Manager at The Zen HotelResponded 16 January 2018

Dear tgdow, I would like to thank you for leaving such a wonderful review regarding your personal experience at The Zen Hotel. We are so happy to learn that we met and exceeded your expectation during your visit with us. The amenities that we offer...More

Reviewed 8 December 2017

My husband was scheduled to have surgery at Stanford with a registration time of 5am. Since he had to have pre-op procedures the day before, we opted to get a hotel room for that night so we wouldn't have to go back and forth from...More

Thank nicolecX6536XU
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 28 December 2017

Dear nicolecX6536XU, Thank you for sharing your first experience at The Zen Hotel. I am very glad to see it was a positive one, especially due to the reason for your visit. Finding a place that can provide you a restful night before surgery is...More

Reviewed 7 December 2017 via mobile

A small motel where the owners pride themselves on service. Cookies on arrival, snacks in the room, complimentary toiletries if you forget something like a toothbrush - just all the little things taken care of. Warm and friendly.More

Thank Marie C
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 28 December 2017

Dear Marie C, Thank you for your review. We are glad to learn you had an enjoyable time at our property and that our hospitality, all-inclusive snacks, breakfast, and cookies served to enhance your experience. Looking forward to a new opportunity to welcome you to...More

Reviewed 6 December 2017

Outside might look like a two star Motel, but they present themselves like a four star or above establishment! The entire staff was extremely pleasant and helpful! One day we saw a crew working on the gardens from 7am when we went to their breakfast...More

Thank Donna232323
Response from Zen_Hotel_Palo_Alto, General Manager at The Zen HotelResponded 28 December 2017

Dear Donna232323, Thank you so much for such a great review. You have explained our amenities in such a comprehensive way we could not have done it better! I am glad our efforts to ensure to provide an eclectic menu in our hot breakfast buffet...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Dry Cleaning
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$133 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$133 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Palo Alto
#4 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (97)
Room & Suite (71)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LindaL246
14 April 2017|
AnswerShow all 4 answers
Response from Zen_Hotel_Palo_Alto | Property representative |
Dear LindaL246, Thank you for your question. Our complimentary breakfast buffet hours are Monday to Sunday from 7 am to 10 am. If you need to leave earlier than our standard breakfast hours, we have some items we can make... More
0
Votes
Room Tips
"Ask for a room that's not on the parking lot"
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"Ask for a room with a patio or balacony"
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"200's are on the 1st Floor (300's above us) out our Room's back door=ZEN GARDENS"
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"Rooms on the inside area are quieter."
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