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The Zen Hotel

The Zen HotelUS$199*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$209*
US$199*
US$209*
US$199*
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The Zen Hotel
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328 Reviews from our TripAdvisor Community

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Showing 312: English reviews
Seattle, Washington
Reviewed 28 January 2017

If you prefer the big hotels (like Hilton, Residence Inn, and such), then go at it...There are plenty on El Camino Real near Palo Alto. But I wanted a reasonably priced but nice quiet place, with easy access in and out, and the Zen Hotel was just fine for that purpose. We were very pleased with the wonderful breakfast and...

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Helpful?
1Thank MNavin
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear MNavin, Thank you for staying with us and for your great review. We are very glad to learn that you had an enjoyable time during your stay. It is very satisfying to see you describing our breakfast as "wonderful". This positive feedback encourages us to continue enhancing our menu with new and delicious items. We make sure we don't...

Reviewed 26 January 2017 via mobile

Booked here for one night as it was close to the office I had meetings in. This hotel got solid reviews on this site. Let me set the record straight. Anywhere else in the country this hotel would be referred to as a motel and it would cost nowhere near the $380 that I paid per night. I understand Palo...

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Helpful?
4Thank Yael T
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Yael T, Thank you for sharing your feedback. I would like to sincerely apologize for not meeting your expectations. We clearly did not fulfill our goal of providing you with the type of experience that other reviewers had, and I am very sorry for falling short. Your feedback will greatly assist us in evaluating and fine-tuning our services to...

Coventry, United Kingdom
Reviewed 19 January 2017

Very happy with our stay. Great breakfast buffet. The staff are very friendly and helpful. Nothing was too much to ask of them. Great room, cleaned every day. Gym facilities where clean and the gym equipment was very clean and in great working order. Enjoying my stay and would book again.

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Helpful?
1Thank Mandy E
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Mandy E, Thank you so much for choosing The Zen Hotel and for your wonderful feedback. I am very glad to see that we successfully delivered the level of hospitality we aim for in every single stay. It is nice to know you enjoyed using our Fitness Center and that our complimentary breakfast buffet was a good way to...

Mamaroneck, New York
Reviewed 4 January 2017 via mobile

Great service, however, don't be fooled by the beautiful pictures. This is a motel that was converted, albeit nicely, into a "Zen Hotel" . The only thing that makes it "Zen" is the color scheme, bamboo fountain, and the fruit smoothies they give you in the morning. Other than that, you are driving your car to your door like every...

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Helpful?
1Thank mundomama
Zen_Hotel_Palo_Alto, Front Office Manager at The Zen Hotel, responded to this review

Dear Mundomama, Thank you so much for choosing The Zen Hotel for your visit to Palo Alto. I would like to thank you for taking the time to submit your review on TripAdvisor. We value each and every comment from our guests and strive to make each guest's visit as enjoyable as possible. Although I am glad we were able...

East Coast
Reviewed 4 December 2016

Although the Zen Hotel is structurally a motel (aka a "motor hotel" with exterior corridors and parking directly in front of the rooms), this is a very much a boutique hotel with its Asian-inspired decor and upgraded amenities. In addition to providing Starbucks coffee and tea (Mighty Leaf and Tazo brand), my room also had complimentary bottled water and snacks...

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Helpful?
1Thank otsumami
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear otsumami, Thank you so much for your great review and for taking the time to share with the Tripadvisor community the abundant first-class amenities we chose to include as part of your stay, which coupled with our service and hospitality earned us your positive feedback. You are correct, all the amenities you listed are standard and included at no...

Missouri
Reviewed 26 November 2016 via mobile

Not knowing the area....husband booked this based on reviews. Outside of hotel a bit disappointing but when you step into the room, it is very comfortable. Love the amenities....snacks, extra things like coffee, teas, chocolate, lip balm, mouthwash, comb and several more items. Can't say enough about the amazing breakfasts! Today, there were so many options....cereals, oatmeal, 3 kinds of...

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Helpful?
1Thank 401eeg
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear 401eeg, Thank you so much for your fantastic review and for choosing The Zen to stay in Palo Alto during your anniversary trip. It is such a pleasant read to see that the complimentary amenities we carefully chose to place in our guestrooms were highlighted in your review. This only reassures our commitment to provide that "home away from...

New York City, New York
Reviewed 24 November 2016 via mobile

Generous, gentle and inexpensive. I really enjoyed the Zen hotel. It looked unpromising, a little down at the heels from the outside. But the room itself was extremely comfortable and the place is generous in spirit. The breakfast is fantastic, healthy varied with fresh health shakes every day, great baked goods, even turkey bacon. People are extremely helpful and pleasant....

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Helpful?
1Thank Susan H
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Susan H, Thank you for your wonderful comments. I am glad to learn that the hesitation upon your arrival quickly turned into the guest satisfaction that our entire team strives to deliver. It is also nice to see that you found our complimentary breakfast menu to be comprehensive and inclusive of healthy and hearty options. Lastly, it is great...

Modesto, California
Reviewed 15 November 2016 via mobile

My husband and I stay here every few months. Staff is always welcoming and polite. Beds and rooms are always comfortable and clean. Lots of great amenities at no charge. Our go to place in Palo Alto. It is also very close to Stanford Medical Center, shopping and great restaurants.

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Helpful?
1Thank quintina1999
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear quintina1999, Thank you so much for being a repeat guest of The Zen Hotel. We LOVE welcoming guests back and finding that their experiences are consistently meeting their expectations time and time again. Also, all our staff welcomes and values suggestions from our repeat guests. As an independent family-owned lodging, we have found so many enhancements have been implemented...

Los Angeles, California
Reviewed 13 November 2016

We had a great experience at the Zen Hotel and I highly recommend it! It's a boutique hotel, overflowing with lots of "extras" - unlike hotels that usually charge you for any of the snacks or drinks - here, it's all a treat: chocolates, almonds, chips, energy bars, etc. The breakfast that's included in the price of the room is...

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Helpful?
1Thank Sherri Z
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Sherri Z, Thank you so much for your wonderful comments about your stay with us. I am so glad to see that we achieved our goal of delivering you a great experience, both in our service and overall amenities, and that all the "special touch" details we present in our guestrooms served to enhance your first experience at The...

Valley Forge, PA
Reviewed 5 November 2016

Great accommodations, in a very pedestrian friendly neighborhood. Parking was easy and convenient. Great proximity to great restaurants and stores. Hotel lobby and room was very clean and I appreciated the special touches including the snacks, meals and beverages including fresh made smoothies! One of best breakfast buffets I've experienced. Really enjoyed the water feature of hotel too. Thank you...

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Helpful?
1Thank lisa_2158
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear lisa_2158, Thank you for your amazing feedback. We are so glad to learn that you found our name to align with your experience and that you left our hotel with the feeling of Zen hospitality we strive to deliver to all our guests. We appreciate so much your praise to our breakfast buffet and are so glad you enjoyed...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more   less 

Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306-4075
Region: United States > California > Palo Alto
Price Range: $179 - $489 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Zen Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#2 Best Value Hotel in Palo Alto
#3 Romantic Hotel in Palo Alto
#5 Business Hotel in Palo Alto
#5 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from The Zen Hotel staff and other travellers.
1 question
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Davis, California, United States

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Questions? Get answers from The Zen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just keep in mind that there is no elevator, so if you have any trouble with steps, you should request the first floor.”
dsgs, 6 Mar 2017 | Read review
“Try the breakfast smoothies - especially the kale ones!”
JulianVan, 15 Feb 2017 | Read review
“We where at to the left of the Lobby. It was very quite and peaceful, away from the road.”
mandye858, 19 Jan 2017 | Read review
“I had a room onthe grund floor and irt was great, but I probably woul dhave chosen a room on the second floor.”
499sherriz, 13 Nov 2016 | Read review
“Get the rooms in the Zen Garden.”
Sunset97210, 17 Oct 2016 | Read review
5 of 5
The Zen Hotel
US$199* /night
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TripAdvisorUS$199
PricelineUS$209
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Prices are for 1 room, 2 adults
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