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Homewood Suites by Hilton Palo Alto

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Traveller (8)
Room & Suite (30)
Dining (10)
Overview
  • Excellent67%
  • Very good22%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“media room”(8 reviews)
“mon thurs”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Palo Alto
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Palo Alto
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (421)
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Traveller rating
253
84
33
14
5
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253
84
33
14
5
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All reviewsmedia roomfull size refrigeratormon thurslaundry facilityevening receptioncomplimentary foodgreat hotelfresh berriessecure underground parkinglong staypull out couchweekend stayincluded breakfastliving roomexcellent staybusy streetceiling fan
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1 - 5 of 389 reviews
Reviewed 1 week ago

Check in was fine, though the room we were assigned was quite a walk from the lobby elevators. Room was spacious, nice (full) kitchen, bed was quite comfortable, couch was just "okay." Bathroom sink was too close to the bed, you couldn't use it without...More

Thank luron
Response from Homewood Suites F, Front Desk at Homewood Suites by Hilton Palo AltoResponded 6 days ago

Dear Luron: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will...More

Hotel's Favourite
Reviewed June 11, 2018

This hotel is excellent. The staff are very sweet and helpful. The facilities are modern and have everything you'd need (except a full service restaurant/bar). The pool is nice. The rooms are well equipped. The location is nice and central - near some good grocery...More

Review collected in partnership with Homewood Suites by Hilton
Thank Rachel B
Response from Matt D, General Manager at Homewood Suites by Hilton Palo AltoResponded 3 weeks ago

Hi Rachel B, We are so glad to have had you as our guest and look forward to welcoming you on future visits to Palo Alto! Your comments are very much appreciated by the staff! Safe travels! -Matt

Reviewed 1 week ago

First, I want to say that the housekeeping staff was amazing. Always polite and friendly. The food service staff was off-putting. They clearly hated the guests and resented having to feed us like the pigs we are. The front desk staff lied to me repeatedly....More

Review collected in partnership with Homewood Suites by Hilton
Thank penngos
Response from Sadiyah A, Front Office Manager at Homewood Suites by Hilton Palo AltoResponded 5 days ago

Dear Penngos: Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we're very sorry you were unhappy. We will...More

Reviewed 1 week ago

I was in a king suite and had all the amenities of home, including a full kitchen! The suite was large and very comfortable. After a long day of visiting the Stanford campus area or San Francisco, it was so nice to come back to...More

Review collected in partnership with Homewood Suites by Hilton
Thank east-west_travel
Response from Matt D, General Manager at Homewood Suites by Hilton Palo AltoResponded 1 week ago

Hi east-west_travel, Thank you for submitting a review. We are delighted to know you found your accommodations comfortable and convenient. The staff and I are always happy to provide a "Welcome Home" for our travelers. Of course, we are grateful for your kind words but...More

Reviewed 1 week ago via mobile

Nice clean hotel, comfortable bed with quiet AC, free parking and breakfast. Free dinner Mon-Thu was a nice unexpected bonus. Unbeatable value. Great attentive staff in the hotel and dining area. Stayed second time - 15 min drive to Standford campus for all kinds of...More

Thank Alex K
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$157 - US$738 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$157 - US$738 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8)
Room & Suite (30)
Dining (10)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
KmhAtwater
October 22, 2017|
Answer
Response from Matt D | Property representative |
Hello, Breakfast hours are 6:00AM - 10:00AM, Mon to Fri and 7:00AM - 11:00AM Sat and Sun. Please connect at your convenience with any additional questions.
1
Vote
texanb11
October 17, 2017|
AnswerShow all 3 answers
Response from Matt D | Property representative |
The hotel is 4.1 miles from Stanford Mall. The drive time is approximately 15 minutes. The average persons walking speed is about 15 minutes a mile. Transportation options of taxi/Lyft/Uber, city bus or complimentary... More
0
Votes
Rylee0
July 12, 2017|
AnswerShow all 3 answers
Response from Matt D | Property representative |
We opened March 5, 2015! Not quite three years "new!"
0
Votes
Room Tips
"I always like King beds"
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"stay on floor 1 for uber convenience"
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"gym is on 3rd Floor"
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"You may want to avoid having to have someone sleep on a sofabed -- ours was adequate but not very comfortable."
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