We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Palo Alto Hotel

Save
Traveller (143)
Room & Suite (55)
Dining (22)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent15%
  • Very good33%
  • Average30%
  • Poor16%
  • Terrible6%
Travellers talk about
“club level”(21 reviews)
“caltrain station”(40 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$259.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Palo Alto hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6bfad817233f474ea0e64d7b3aca636d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":79165,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78329308],"additionalContentIds":[],"pollCount":0,"checkin":{"day":3,"month":6,"year":2018},"checkout":{"day":4,"month":6,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":259,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"6bfad817233f474ea0e64d7b3aca636d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":259,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":259,"highestMetaPriceDisplay":-1,"hotelName":"Sheraton Palo Alto Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjZiZmFkODE3MjMzZjQ3NGVhMGU2NGQ3YjNhY2E2MzZkIiwiQUlLIjoiZGIzMjJkNWExYjczNDE5NzgxZDM0ZmYxMTEyY2FlYjgifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "03/06/2018", "checkOut": "04/06/2018", "lowestPrice": "US$259", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78329308":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (797)
Filter reviews
747 results
Traveller rating
115
220
232
128
52
Traveller type
Time of year
LanguageEnglish
More languages
115
220
232
128
52
Show reviews that mention
All reviewsclub levelstanford universitycaltrain stationpoolside grillnice poolkoi pondwalking distanceself parksan francisco
FilterEnglish
Updating list...
1 - 5 of 747 reviews
Reviewed 4 days ago

I primarily stay Starwood properties because I generally prefer their service. Despite my years of experience with these, this one stood out. In short, most of the employees seemed to really go out of their way to make our stay pleasant. We could not be...More

Thank Alex G
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 2 days ago

Dear Alex, Thank you for your review. We strive to provide a memorable experience to all of our guests, and we are very happy that you enjoyed your time with us. I will be sure to share your feedback with the rest of the team...More

Reviewed 1 week ago via mobile

The Sheraton Palo Alto is a Stanford mainstay. It is comfortable, clean, and quiet. Staff are friendly and helpful. The location is good. My room was on the ground floor overlooking a parking lot - so no views. And overall, more the motel experience than...More

Thank Craig C
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 1 week ago

Dear Craig, Thank you for your review. We are glad you enjoyed your time with us. We have a variety of room types, and at the booking phase we encourage all of our guests to book a room with the configuration and view that will...More

Reviewed 2 weeks ago

This hotel is nicely located near to a host of shops and close to Palol Alto's university avenue. i found staff to be friendly and the hotel is clean, and at the usual high Sheraton standard. I made use of the room service and was...More

Thank Dbnguy73
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 2 weeks ago

Thank you for your review and for your recent stay with us. We are glad you enjoyed your accommodations and our room service. We look forward to seeing you the next time you are in Palo Alto.

Reviewed April 6, 2018

Started off with a slight booking error which was remedied quickly. Staff was friendly & professional during our stay. Bed was comfortable & room was clean, we had a nice sized shower (club upgrade) seriously for only a few dollars more we had a nice...More

Thank Spyderdaddy
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded April 11, 2018

Dear S.C., Thank you for your review. It is our sincere goal to provide a superlative experience to all of our guests, and it sounds like we hit the mark during your time with us. We hope to see you again the next time your...More

Reviewed April 1, 2018

Juan at the Sheraton Palo Alto provided me with exceptional customer service. He had incredible patience with all my questions and every response was accurate. We had a great stay and we will definitely be back. Thanks for the great customer service Juan! See you...More

Thank j k
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded April 2, 2018

Dear Jack, Thank you for your review. There are few things better than when a plan comes together, and helping you make arrangements for your stay with us was a highlight of my day. Sara from the Front Desk also wanted to extend her regards....More

View more reviews
Most Booked Properties in Palo Alto
See allSee all
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$135 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$135 - US$646 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (143)
Room & Suite (55)
Dining (22)
Pool & Beach (11)
Business Centre & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
Ask a question
Ingrid K
May 27, 2016|
Answer
Response from Ingrid K |
plus may I know how many mins. walk to Stanford shopping Center ??
-1
Votes
Ingrid K
May 21, 2016|
Answer
Response from Pamala001 | Reviewed this property |
The pool is average size.
0
Votes
AnnieLParadise
May 1, 2015|
Answer
Response from Vanessa86 |
The Sheraton Palo Alto offered free overnight parking to guests in June of 2014.
0
Votes
Room Tips
"For quiet, ask for the inner court yard"
Read review
"Joined their club & our room shower was larger than my brothers third party booked room & pricing was..."
Read review
"There isn't a view from any part of the hotel (it's at Palo Alto)."
Read review
"Ask for a room facing away from the CalTrain"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing