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Sheraton Palo Alto Hotel

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Traveller (146)
Room & Suite (101)
Dining (32)
Overview
625 El Camino Real, Palo Alto, CA 94301 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
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Rooms
Oct. 7Oct. 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (826)
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1 - 5 of 775 reviews
Reviewed 2 weeks ago

We recently stayed at the Sheraton Palo Alto as weekend wedding guests. Overall it's a pretty solid older-model Sheraton. Minor nits, but we would stay here again. Highlights: 1. Staff very helpful, polite, and professional on an extremely busy football weekend with demanding customers (some,...More

Thank capeanngirl
Response from JuanR6362, Guest Services Manager at Sheraton Palo Alto HotelResponded 1 week ago

Thank you for your review and for your recent stay with us. We are very glad you enjoyed your time with us and the many amenities that we offer. We have received very positive feedback about our food and beverage options and our pool, and...More

Reviewed 2 weeks ago

It's a pretty bold claim in the title, but I simply can't imagine a better hotel in the city. It is a few minutes walk from the train station (but you can't hear the trains), the downtown, the giant mall and the university. There is...More

Thank Paula W
Response from JuanR6362, Guest Services Manager at Sheraton Palo Alto HotelResponded 1 week ago

Dear Paula, Thank you for your review. We are very happy that you enjoyed your time with us and were able to visit the areas around us. Thank you for your kind words about our staff and we hope you will visit with us again...More

Reviewed 3 weeks ago

So I don't get some of these reviews? You're upset because it needs renovation... and you're upset because they're renovating!? Anyways... we needed a last minute room on a holiday weekend this past Sat. evening... and this place came through in full! Great rate with...More

Thank tc14jr
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 2 weeks ago

Thank you for your review and for your recent stay with us. We have heard from many guests that are looking to visit Palo Alto that the weekend is the way to go. A couple of the most recent updates to our guestrooms have been...More

Reviewed 3 weeks ago via mobile

This hotel has an unbelievable location in Palo Alto - close to Stanford, its neighbouring mall and also @ walking distance from the city center. Rooms are spacious but bathrooms are worn out - showers need to be renovated. Room walls are thin and you...More

Thank Jvilhena
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 2 weeks ago

Thank you for your review. As you noted, our location is ideal for guests who are looking to make the most of their time in Palo Alto and we’re glad you were able to visit the surrounding area. We are also glad you were able...More

Reviewed 3 weeks ago

Stayed here as part of a conference. On check-in found out there had been a miscommunication with the conference on what day I needed a room. I needed just one night, they had me for two nights, the first of which was the day before...More

Thank Mark G
Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 2 weeks ago

Dear Mark, Thank you for your review. It is important to us that all billing questions are answered thoroughly and completely. I apologize that it took two calls for the charges to be reversed. We will follow up with our Front Office team and we...More

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About
Description
Sheraton Palo Alto Hotel is a luxury Palo Alto, California accommodation in the heart of Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, ...More Chinatown, and Napa Valley. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Number of rooms
346
Price range
US$171 - US$698 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Palo Alto
,
Palo Alto Sheraton
Location
United States > California > Palo Alto
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Room types
Non-Smoking Rooms
Number of rooms
346
Price range
US$171 - US$698 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Palo Alto
,
Palo Alto Sheraton
Location
United States > California > Palo Alto
Photos
Traveller (146)
Room & Suite (101)
Dining (32)
Pool & Beach (13)
Business Centre & Event Rooms (13)
Family and Play Areas (3)
Nearby
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Nearby AttractionsSee all 59 attractions in Palo Alto
Rodin Sculpture Garden
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Allied Arts Guild
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Anderson Collection at Stanford University
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Questions & Answers
Ask a question
Ingrid K
May 27, 2016|
AnswerShow all 2 answers
Response from MySheWasYar |
Stanford Shopping Center is an easy 5 minute walk. We did it last night for dinner.
0
Votes
Ingrid K
May 21, 2016|
Answer
Response from Pamala001 | Reviewed this property |
The pool is average size.
0
Votes
AnnieLParadise
May 1, 2015|
Answer
Response from Vanessa86 |
The Sheraton Palo Alto offered free overnight parking to guests in June of 2014.
0
Votes
Room Tips
"3rd floor in Palo Alto building was very quiet"
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"Try to get a pool/interior facing room"
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"Don't be afraid to ask for a better rate... it may be doable."
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"Some rooms are closest to stairwells - elevators are not spread throughout the property."
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